# ACDSee Mobile Sync — user reviews > 96 indexed App Store user reviews of ACDSee Mobile Sync by ACD Systems International Inc., rated 4.70/5 from 650 ratings. - Source: https://appshunter.io/ios/app/acdsee-mobile-sync/id1263340964/reviews - App overview in markdown: https://appshunter.io/ios/app/acdsee-mobile-sync/id1263340964.md - Rating breakdown: 5★ 554 · 4★ 58 · 3★ 17 · 2★ 3 · 1★ 18 ## What do users think of ACDSee Mobile Sync? Overall sentiment: positive **Pros** - 🚀 Fast and reliable sync - 👍 Easy to use and configure - 🔒 Secure local transfer - 💡 Convenient photo management **Cons** - 🐛 Occasional sync issues and crashes - 🔋 Drains battery when running in background - ⚠️ Compatibility problems with newer devices/software - 🕰️ Slow performance with large photo libraries **Commonly reported bugs** - Fails to detect target device on same network - Duplicate photo uploads due to sync issues - Crashes when transferring large number of files **Most requested features** - Automatic background sync - Support for additional file formats (e.g. HEIC) - Ability to sync between multiple devices - Integration with cloud storage services ## Newest reviews (15 of 96) ### 3/5 — Markierung *2026-05-05* Immer wieder werden einzelne Bilder oder kleine Gruppen als „nicht übertragen (gelber Rahmen) markiert, obwohl diese bereits synchronisiert wurden. ### 2/5 — Funziona (in rari casi) *2026-04-23, version 2.3* Purtroppo la sincronizzazione delle foto su pc, non viene eseguita completamente senza problemi. App che si chiude durante la sincronizzazione, se provo a riaprirla non si avvia. I video rimangono bloccati e l’app va in crash. Quando il display si spegna, l’app si blocca pur avendo attivato la sincronizzazione in background. Peccato dovrò adottare altre soluzioni per scaricare foto e video. ### 3/5 — Sync Stalls *2024-10-07, version 2.3* The sync process stalls a lot making the sync a time consuming task!!! ### 4/5 — Very helpful tool *2024-07-26, version 2.3* It would be great to have sync for shared albums as well. ### 4/5 — Bug *2024-04-15* Fonction 1 fois sur 2 ### 2/5 — So many issues with mobile sync *2024-02-23* I am always having mobile sync issues! I have to stop and start the program and reinstall. The photos do not easily import at all. ### 3/5 — Some issues *2023-09-08* Product is very wonky when you add a device or get a new device. Tech support leaves a lot to be desired. I use the product, and have not found one better yet, but it could and should be much bet IMHO. ### 2/5 — Quand, l’app fonctionne … *2023-06-06, version 2.2.2* Quand, l’app fonctionne, elle est géniale. Par contre, c’est exceptionnel ! ### 5/5 — Tolle App zur Übertragung von Fotos und Videos vom Smatphone *2023-01-07* Endlich eine Möglichkeit zu Übertragung von Smartphone Medien in ACDSee ohne Umweg über eine Cloud! Funktioniert schnell und zuverlässig und lässt sich vielfältig anpassen. ### 5/5 — Excellent app for sending photos to Laptop *2022-12-21* Very good app, all those “snaps” “selfies” and serious work or landscape photographs sent to the Laptop. Occasionally struggles but 90% perfect Would like the option of sending from the Laptop to the phone or tablet please! ### 3/5 — Plantage *2022-11-24* N’aime pas trop de fichiers à la fois ### 5/5 — Synchronisation *2022-11-21* Die Synchronisation von auf dem IPhone bereits bearbeiteter Fotos funktioniert nicht. ### 5/5 — Most reliable photo transfer app I have used. *2022-10-11* This app is great at transferring phones straight from yr phone to a folder on yr computer for you then to catalogue and edit using ACDSee. Just make sure you’re both logged onto the same network and select transfer. Brilliant! ### 4/5 — iOS16 issue *2022-09-21, version 2.2.2* With the iOS16 update the subfolder “device name” no longer works. Happened on 2 iPhones I have (XS and SEII) that got the update but didn’t happen to iPhone 7 that didn’t get the update (only updated to 15.7 ### 2/5 — Mehrfaches Ablegen von Bildern *2022-08-26* Leider werden Bilder, die man auf dem iPhone zwischenzeitlich betrachtet hat, bei der nächsten Synchronisierung als neues Bild erkannt und als Kopie wieder in das Sync-Verzeichnis abgelegt. Da verursacht extremen Datenmüll und es ist extrem nervig es wieder aufzuräumen. Ansonsten ein tolles Tool. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t seem to work with Photo Studio Ultimate 2025 *2025-12-19, version 2.3* Not able to find my ACDSee PSU 2025 running on Win 11. QR code doesn’t work, manual entry either. I think one may need a subscription to some other ACDSee product. ### 1/5 — Unzufrieden *2025-10-01, version 2.3* Funktioniert nicht mit ACDSee Photo Studio Home 2025. ### 1/5 — Always Fails *2024-12-03* I’ve tried this on half a dozen phone and it almost always fails to finish the backup. Sometimes I can find the file it doesn’t like and delete it. Then it will run out in until the next problem. The app would be good if it worked. But I’ve found it a complete waste of time. ### 1/5 — Hard to find photos *2024-03-07* Once i download pics from my phone Mobile sync does not put most recent at the top. I keep getting a mixture of old pics on the top and bottom no matter how i sort. Very frustrsting. And now today i cant find photos i just synced. Ugh! ### 1/5 — Stopped Working *2022-08-16* Worked mostly OK for about a fortnight then refused to actually send over pictures. Before that, only real problem was a forced count of new pics which only cleared if you sent every pic. Whether you wanted to send them or not. But now it’s a useless app. Shame. It was great when it worked. 4 stars for sure. ### 1/5 — Crashing on latest 6th Generation iPad Mini *2022-07-18, version 2.2.2* Starts to load then hard crashes to Home Screen. Tried re-install, crashes right after allowing network access. Please fix. It seems like there’s no free support beyond forums? Still working okay on iPhone 13 Pro. UPDATE: Seems to crash when there are no photos in the library, indexing error in the code? ### 1/5 — I want my money back *2021-08-15, version 2.1.0* Where is the QR code ? I have no desire to become a life time member. At First the started off as a few dollars. Then that wasn’t the “real” app” And it has yet done anything. Except wasted my $ Either learn how to write dig a ditch 4 realz ### 1/5 — Ne fonctionne pas avec ACDSee Photo Studio 7 *2021-05-24* Cette application ne peut pas se synchroniser avec la version Mac (7) 2021: pas de QR code pas de détection wifi après de nombreux essais (modification pare-feu) etc. Une honte de proposer cela sur iOS puisque les utilisateurs de Windows semblent privilégiés ! 1 étoile car le référencement des photos du téléphone est efficace.. mais c’est tout. ### 1/5 — Works good for 10 photos and stops *2021-01-23, version 2.1.0* I have 1000’s of files. I am constantly losing the connection and having to restart the app or selecting stop and start on my windows 10 collection side. It’s a great idea but just doesn’t work smoothly at all ### 1/5 — Not working at all *2020-10-02, version 2.1.0* It used to work and now is completely defunct ## Most praised reviews (10 highest-rated) ### 5/5 — Logiciel super *2026-02-03, version 2.3* Très complet et actif. Super. Je suis très content ### 5/5 — Une fonction bien utile *2026-02-02* Une fonction fiable qui simplifie le transfert de mes photos depuis mon I-Phone Je dirais indispensable Guy ### 5/5 — Mobile Photo Sync *2025-12-01* This program is awesome, it’s fast, give you control to pick and choose. And it interacts fully with ACDSee photo management programs ### 5/5 — Naja *2025-07-31* Leider ist das Synchronisieren reine Glücksache. Aktuell erkennt er noch nicht einmal den Hauptrechner, der noch vor ein paar Wochen kein Problem war. ### 5/5 — Easy Transfer *2024-12-14* No wires! No temperamental connections! Just need to be on same network. ### 5/5 — Most Convenient *2024-02-28* Sync’s easily and rapidly. Was slow years ago, but either program or iPhone updates have made it fast. Happy. ### 5/5 — Connexion avec ordinateur tour *2023-09-26* Bonjour, Je suis Gérard Auzet client de ACDSee Photo Studio. J’ai un ordinateur portable et un ordinateur Tour. Il sont sur le même réseau local. Sur mon iPhone8 j’ai bien l’application qui permet d’envoyer les photos depuis l’iPhone vers mon ordinateur portable. La cible est bien l’ordinateur portable. Mais je voudrais ajouter la cible ordinateut Tour.. et je ne sais pas comment l’ajouter., on le demande le nom et le port. Le nom je connais., le met je ne connais pas. Comment faire? ### 5/5 — Perfect. *2023-09-19* Had to revamp my review. With the last update, this now w functions completely perfect for my limited needs. Have my fam setup to auto backup to my server and I might be able to stop paying for the additional iCloud storage now. Must have been a number of others that mentioned the same “issue” as I because I NEVER had a change implemented because of just myself. Thank you again for the awesome support and even more so for the implementation of “target folder” ### 5/5 — ACDSEE photo transfer app *2023-07-08* This app is super. It lets me choose which device to upload my images and it gets it done quickly. Great job people! ### 5/5 — Acdsee mobile Sync *2023-03-14, version 2.2.2* Rapido, facile, utilissimo --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*