# Ace Alliance: Merge&Adventure — user reviews > 41 indexed App Store user reviews of Ace Alliance by VoyagerOne Distribution Limited, rated 4.80/5 from 1,002 ratings. - Source: https://appshunter.io/ios/app/ace-alliance-merge-and-adventure/id6504855814/reviews - App overview in markdown: https://appshunter.io/ios/app/ace-alliance-merge-and-adventure/id6504855814.md - Rating breakdown: 5★ 855 · 4★ 118 · 3★ 8 · 2★ 5 · 1★ 16 ## What do users think of Ace Alliance? Overall sentiment: negative **Pros** - 👍 Entertaining game - 🎨 Great graphics **Cons** - 🤑 Pay-to-win model - 🐛 Frequent crashes - ⏱️ Slow progress - 🚫 Not F2P friendly - 🤖 Boring AI gameplay - 💰 Constant pop-ups to buy gems **Commonly reported bugs** - Saved data wiped after update - Login issues due to regional restrictions **Most requested features** - Improved customer support - Better balance between F2P and P2W ## Newest reviews (12 of 41) ### 3/5 — Trouble with purchases after payment gets through. *2025-12-24* Hi devs, purchase my bundles is not reflecting the promised items. Request your help. **Developer response:** Dear warrior, your feedback is highly valued, and we apologize for the inconvenience. For additional concerns or ideas, please reach out via Private Chat (Chat→Private Chat), email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/). ### 2/5 — Game play *2025-11-28* Game continues to close on me while playing after a few minutes even after updating and even if I’m on a Wi-Fi network. Please get this fixed or will be removing the game **Developer response:** Dear warrior, we are very sorry to have brought you a bad experience. Could you provide us with your game ID so that we can better assist you? We strongly recommend that you use Private Chat (Chat→Private Chat) E-mail (support.acealliance@carolgames.com) or Facebook (https://www.facebook.com/AceAlliance.en/)to contact us. ### 4/5 — Ok *2025-11-23* Jogo bem ok, poderiam aprimorar algumas coisas, sei que a ideia e sempre lucrar mas acaba que free players são desvalorizados até de mais. Tática de combate não é mt elaborada, acaba que boa parte das x depende da sorte **Developer response:** Dear warrior, thank you for sharing your feedback, and your comment will be shared with the team. You can contact us via Private Chat (Chat→Private Chat), email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/) ### 2/5 — Annoying beyond belief *2025-11-07* Sadly the game has 37 pop ups every time you try to load into the game. Not worth the hassle to just try snd get into play. **Developer response:** Dear warrior, thank you for your valuable feedback. Rest assured, your feedback will be forwarded to our team. If you have further questions or suggestions, feel free to contact us via Private Chat (Chat→Private Chat), email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/). ### 4/5 — Bag *2025-11-07* When i play this game after 3 minute it was closed what’s the problem? **Developer response:** Dear warrior, we are very sorry to have brought you a bad experience. Could you provide us with your game ID so that we can better assist you? We strongly recommend that you use Private Chat (Chat→Private Chat) E-mail (support.acealliance@carolgames.com) or Facebook (https://www.facebook.com/AceAlliance.en/)to contact us. ### 4/5 — Lots to do *2025-11-05, version 0.2.104* Lots to keep players happy and entertained ### 3/5 — When do we play the game? *2025-10-26* I downloaded this game and tried it for a few minutes before deleting it. The quality of game is great and it seems like a lot of hard work has gone into it. However, when does a player get the chance to do anything apart from clicking on options. When does a player play the game? There are only splash screens, cutscenes, dialogues, tooltips and options on the screen to click. I wish there was more to do for a player to stay in the game. **Developer response:** Dear warrior, we value your feedback and apologize for the experience. Your comment will be shared with our team. For more concerns or ideas, contact us via Private Chat, email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/). We will launch more events and gameplay in the future, please stay tuned! ### 3/5 — How is this an Adult Fantasy? *2025-10-15* Ok, it’s kind of fun, however there are far too many things you have to do to start off… at level 20 you just get stuck unless you want to spend… and the RED ! Points never disappear… had fun for 2 days and then couldn’t advance anymore. Kind of pointless unless you pay. ### 4/5 — Múltiplo idioma *2025-10-09* O jogo é bem interessante e bem elaborado, mas uma pena não existir, ainda, uma legenda em português -BR. Isso torna muito cansativo para quem quer acompanhar a história e desmotiva em continuar a jornada. ### 1/5 — Trash *2025-10-07* Don’t waste your time and especially your money. Game is garbage ### 1/5 — Pay wall cash grab *2025-10-07* Can’t get past level 11 on day 1 without hitting a pay wall. ### 1/5 — Generico e pw2 *2025-10-02* Jogo generico, tem que investir muito pra valer alguma pena se vc estiver afim. Gastar faz parte, mas essas mecanicas de VIP e outros gastos crecentes sao um pohe **Developer response:** Dear warrior, we are truly sorry to hear about your experience. We highly encourage you to reach us via Private Chat (Chat→Private Chat), email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/) ## Most critical reviews (10 lowest-rated) ### 1/5 — Screens are too full! Sooo frustrating *2026-01-09* Ok guys! I really love this game but I’m starting to wonder what the heck you guys are thinking. You can’t just put things randomly on the screen hidden underneath other things and not allow movement until you check out the next new thing. The screen literally will not allow you to click on the object. This is not the first time. I’m frustrated. The last time I, I couldn’t even get on for a week. If this doesn’t stop happening I’m going to have to stop playing. Please fix this. You can’t even contact anyone from the game because everything else freezes. **Developer response:** Dear warrior, we value your feedback and apologize for the experience. Your comment will be shared with our team. For more concerns or ideas, contact us via Private Chat, email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/). We will launch more events and gameplay in the future, please stay tuned! ### 1/5 — Fake impression *2025-12-29* The game is too dull and dont have anything like showcased in video over insta **Developer response:** Dear warrior, your feedback is highly valued, and we apologize for the inconvenience. For additional concerns or ideas, please reach out via Private Chat (Chat→Private Chat), email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/). ### 1/5 — Game isn’t like advertised *2025-12-26, version 0.2.186* Another fake game account with pictures that don’t show real gameplay. This is another pay2win reskin boring game. Stay away from ### 1/5 — Fake gameplay *2025-12-24, version 0.2.186* Isn’t related to preview image. ### 1/5 — No ability to use same account on Mac and iOS. *2025-12-04* No ability to play on both devices, not playing your game. **Developer response:** Dear warrior, your feedback is highly valued, and we apologize for the inconvenience. For additional concerns or ideas, please reach out via Private Chat (Chat→Private Chat), email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/). ### 1/5 — Обман *2025-11-29, version 0.2.134* В рекламе показывают другую более интересную игру. ### 1/5 — Game *2025-11-06* The game is nice but sad is too much cash too win , when you pay should be more for skins or something like doesn’t t effect others to go ahead that huge **Developer response:** Dear warrior, we are truly thankful for your insights. Rest assured, we will pass on your feedback. For additional questions or ideas, you can reach us via Private Chat (Chat → Private Chat), email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/). Each piece of feedback is deeply valued by us! ### 1/5 — Falta idioma português *2025-11-03* Coloquem PT BR ### 1/5 — Greed *2025-10-08* Awful RNG, been summoning for a week, only 1 decent hero, yet the P2W banners keep popping up. Slow game, not F2P friendly at all, I usually spend money on gacha games but not if the developer does not respect their customers. Uninstalled. Bad game, bad developer. ### 1/5 — Ace Alliance *2025-10-08* While trying to upgrade characters 5 minutes in then the games crashes, I spent .99 cents on 1 Dio character everyday I spend about 2-3 hours even after the crashes but still play everytime I log back in the game resets itself. Your lucky they don’t have minus ⭐️ ## Most praised reviews (10 highest-rated) ### 5/5 — Bom *2026-03-01* Bom **Developer response:** Dear warrior, we greatly appreciate your love and support. If you encounter any issues or have any suggestions, please contact us via Private Chat, email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/). We will consider your feedback, and continue to optimize, so we can offer a better experience. ### 5/5 — Great game *2025-12-31* Awesome gameplay awesome graphics variety of hero’s to build a team with. Overall fun game and it’s a grind to upgrade hero’s. **Developer response:** Dear warrior, we greatly appreciate your love and support. If you encounter any issues or have any suggestions, please contact us via Private Chat, email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/). We will consider your feedback, and continue to optimize, so we can offer a better experience. ### 5/5 — Fun *2025-12-26, version 0.2.186* Fun ### 5/5 — Come check this game out *2025-12-15* Good game easy to learn **Developer response:** Dear warrior, we greatly appreciate your love and support. If you encounter any issues or have any suggestions, please contact us via Private Chat, email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/). We will consider your feedback, and continue to optimize, so we can offer a better experience. ### 5/5 — Hero Wars in a fancy new skin. *2025-11-11, version 0.2.108* If you have to layed HERO WARS, you have played Ace Alliance. It's the same game, just a fan ier skin. ### 5/5 — Game is awesome *2025-11-09* Great game! **Developer response:** Dear warrior, we greatly appreciate your love and support. If you encounter any issues or have any suggestions, please contact us via Private Chat, email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/). We will consider your feedback, and continue to optimize, so we can offer a better experience. ### 5/5 — Fun game *2025-10-19* Nice story like raid definitely hope the continue the story with voice overs ### 5/5 — Awesome Game *2025-09-20* This game is very entertaining, great graphics, and cool characters. **Developer response:** Dear warrior, your love and support mean the world to us! You can reach out to us via Private Chat (Chat→Private Chat), email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/) to share your thoughts and ideas at any time. Astrid is always at your service! ### 5/5 — Review by Emerson *2025-09-19* I don’t need to play it to tell you if it’s worth it, I played it way before it came out, it was more like a test run, and after playing for awhile I was in love with it so much that I looked forward to playing it when it launches, although there are some things about this game I don’t like, like for example stamina usage, but other then that it’s enjoyable and playable and definitely worth trying **Developer response:** Dear warrior, thank you for your love and support. If you have any questions or ideas, please reach out to us via the Private Chat (Chat→Private Chat), email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/). Your feedback is important to us! ### 4/5 — It gets very frustrating. *2025-11-27* At about level 70 it really starts to feel impossible, you’re lucky to win once in the arena because everyone is stronger than you. The campaign starts to feel impossible and leveling up 1 character takes a week. If you can afford to pay, you’ll love this game… for us poor folk… we’re screwed. Just understand that you are going to get stuck relying on daily free gifts that don’t give you anything if your heroes are level 60 or higher. I like this game but I just can’t afford to get stronger. **Developer response:** Dear warrior, thank you for sharing your feedback, and your comment will be shared with the team. You can contact usvia Private Chat (Chat→Private Chat), email (support.acealliance@carolgames.com), or Facebook (https://www.facebook.com/AceAlliance.en/) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*