# ACE Elite Prepaid

> Prepaid debit card account management and money transfer app. (iPhone/iPad app by Netspend Corporation.)

- Source: https://appshunter.io/ios/app/ace-elite-prepaid/id445121924 (this page in markdown: same URL + `.md`)
- Developer: [Netspend Corporation](https://appshunter.io/developer/381397907)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.70/5 from 867 App Store ratings · 70 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 68 MB
- Languages: American English
- Released: 2011-07-01
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ace-elite-prepaid/id445121924/reviews.md

## What is ACE Elite Prepaid?

The ACE Elite app lets you manage your account wherever you are, whenever you need it. That means it’s easy to do things like:

• Check your account balance and transaction history
• Send money to friends and family
• Find ACE Cash Express reload locations
• Load checks straight to your account – it’s as easy as taking a picture*

 It’s secure, fast, and best of all, free. **

 * Mobile Check Load is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card. Unapproved checks will not be funded to your card. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card. See your Cardholder Agreement for details.

** While this feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the Cardholder Agreement for details.

## Key features

- Check account balance and history
- Send money to friends and family
- Find reload locations
- Load checks via photo
- Secure account management

## What do users think of ACE Elite Prepaid?

Overall sentiment: neutral

**Pros**

- 💳 Great card
- 🔍 Reliable and fast service
- 💰 Allows early access to paychecks
- 🤝 Loyal customer service
- 📲 Useful app features

**Cons**

- 💰 Increasing transaction fees
- 🐛 Buggy and unreliable app
- 🤖 Poor customer support
- 💳 Unexpected fees and charges
- 📥 Mobile check deposit issues

**Commonly reported bugs**

- App crashes and freezes
- Account information not updating properly
- Mobile check deposit not functioning
- Login and activation issues
- Compatibility problems with certain devices

**Most requested features**

- Fingerprint/Touch ID login
- Overdraft protection or credit options
- Improved app performance and stability
- Support for newer phone models
- Faster mobile check clearing times

## Recent user reviews (10 of 70)

All indexed reviews: https://appshunter.io/ios/app/ace-elite-prepaid/id445121924/reviews.md

### 5/5 — Transaction fee increases?

*2026-01-21, version 6.8.1*

I just got the secure message from elite app that the transaction fee will be $2.00 since Feb 21.

### 1/5 — Do not use this bank.

*2024-06-02, version 6.7.1*

Ive been using this bank since 2014 only cause my mother  needed to be able to send me money while she was working. Ive never had an issue up until it comes to customer support. On multiple occasions i would send money to my sister in law on facebook and the money would get taken out of my account. Only for the payment to stay pending for months or get cancled outright. But i never get the money back... ive sent multiple dispute clams only for them to deem nothing went wrong with the payment despite all the screen shots and emails providing clear evidence that my payments were cancled and the money did not return. So yeah nice to know that they really value their customers.(this is sarcasm)

### 5/5 — Great card

*2024-02-29, version 6.6.3*

Love the service

### 5/5 — Ace Elite

*2024-02-27, version 6.6.3*

It’s my go to card for when I order off Amazon and any incidentals. I like the two days early payment also.

### 5/5 — Best Thing I’ve found

*2024-02-22, version 6.6.3*

The money comes straight to my account with no processing needed. I truly love this service. It’s reliable and fast.

### 5/5 — Great Service

*2024-02-17, version 6.6.3*

I’ve always appreciated getting part of my check ahead of time payday. Had the Netspend card, for about 15 years now. I always pay the monthly fee that way I don’t have to pay a dollar for each time I use it thoroughly enjoyed using it because I even transferred money to it, from my bank card, as my way of buying things online and hopefully leaving just a little bit left. If somebody hacks it, they only get a Coke and a bag of chips at best. That way I don’t have to worry about my bank card getting hacked online.

### 5/5 — Loyalty’s

*2024-02-16, version 6.6.3*

We should be able to get overdraft protection, or a credit or something for being a customer for a long period of time for emergencies in the time of need especially when you have direct deposit.

### 5/5 — Review

*2024-02-15, version 6.6.3*

Ace elite is awesome

### 5/5 — Been a costumer for over twenty years.

*2024-02-14, version 6.6.3*

Excellent banking

### 5/5 — Love

*2024-02-13, version 6.6.3*

I have had Ace Elite and Ace flare now for over 15 years and I absolutely love it they have a very good customer service and do whatever they can to make the card holder the priority.

## Frequently asked questions about ACE Elite Prepaid

### What can I do with the ACE Elite app?

The ACE Elite app allows you to manage your prepaid account from anywhere. You can check your account balance and transaction history, send money to friends and family, find ACE Cash Express reload locations, and load checks directly to your account by taking a picture.

### Is the ACE Elite app free to use?

Yes, the app itself is free to download and use. While the app is free, certain transaction fees and costs may be associated with the use of the card. Please refer to your Cardholder Agreement for specific details on these terms and conditions.

### How does the mobile check loading feature work?

The Mobile Check Load feature allows you to deposit checks by taking a photo. This service is provided by First Century Bank, N.A. and Ingo Money, Inc. Approval for funding usually takes between 3 to 5 minutes, but can extend up to one hour. All checks are subject to approval by Ingo Money.

### What are the security features of the ACE Elite app?

The app is designed to be secure, ensuring that your account information and transactions are protected. It provides a safe and reliable way to manage your prepaid account on the go.

### Who is the ACE Elite app intended for?

This app is designed for users of the ACE Elite prepaid debit card. It's ideal for individuals who want a convenient and accessible way to manage their finances, transfer money, and perform other account-related tasks directly from their mobile device.

## Version history (last 5 releases)

### 6.8.1 — 2024-08-26

We’ve done some backend tinkering to keep everything running smoothly—think of it as a digital spa day for our app! No changes to your features, just a bit of behind-the-scenes pampering.

Update now and let the app keep being fabulous!

### 6.8 — 2024-07-02

Upgraded backend to support the features you love!

### 6.7.1 — 2024-04-24

Backend updates to continue smooth usage

### 6.7 — 2024-04-02

Upgrades to support the features you love

### 6.6.4 — 2024-03-08

Performance updates to keep you on the go!

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## More apps by Netspend Corporation

- [Control Card Prepaid](https://appshunter.io/ios/app/control-card-prepaid/id485467914)
- [Western Union Netspend Prepaid](https://appshunter.io/ios/app/western-union-netspend-prepaid/id894666682)
- [Brink's Money Prepaid](https://appshunter.io/ios/app/brinks-money-prepaid/id895189397)
- [H-E-B Prepaid](https://appshunter.io/ios/app/h-e-b-prepaid/id932968683)
- [NetSpend Small Business](https://appshunter.io/ios/app/netspend-small-business/id1122232949)

All apps by Netspend Corporation: https://appshunter.io/developer/381397907

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*