# ACE Money Transfer — user reviews > 330 indexed App Store user reviews of ACE Money Transfer by ACE Money Transfer Limited, rated 4.70/5 from 926 ratings. - Source: https://appshunter.io/ios/app/ace-money-transfer/id1290922727/reviews - App overview in markdown: https://appshunter.io/ios/app/ace-money-transfer/id1290922727.md - Rating breakdown: 5★ 795 · 4★ 74 · 3★ 25 · 2★ 16 · 1★ 16 ## What do users think of ACE Money Transfer? Overall sentiment: neutral **Pros** - 🚀 Fast and instant money transfers - 💰 Competitive exchange rates - 👍 Easy and user-friendly app - 🔒 Secure and reliable service - ⚡️ Rapid fund delivery **Cons** - 🕰️ Slow and delayed transfers - 🤖 Poor customer support - 💳 Unexpected fees and charges - 🤔 Compliance issues and document requests - 🐛 App crashes and technical issues **Commonly reported bugs** - Frequent app crashes - Incorrect country flag display - Issues with updating bank details **Most requested features** - Autofill login details - Option to add funds for future transfers - Ability to delete beneficiaries - Improved in-app notification system ## Newest reviews (10 of 330) ### 5/5 — Loving it so far *2026-07-27, version 4.5.8* I’ve been using this service for years at least some cash back or better conversions rate or something for being a loyal customer ### 5/5 — Pakistan *2026-07-22, version 4.5.8* Easy and quick transfer straight into your account ### 5/5 — Satisfied *2026-07-17, version 4.5.8* Satisfactory service. ### 5/5 — Great service *2026-07-17, version 4.5.8* Great service ### 5/5 — Excellent rates *2026-07-15, version 4.5.8* Fast and quick payment ### 5/5 — Great quality app *2026-07-08, version 4.5.8* This is a legit platform two reasons: 1. Easy front end experience combined with solid customer support. 2. Always a balanced rate and no transaction fees for me. Had no issue with them and I have been using it for 2 years now. Good you guys. ### 5/5 — Thanks *2026-06-26, version 4.5.8* The rate is good there is no delay ### 5/5 — 5 Stars *2026-06-23, version 4.5.8* Amazing ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Ejaz Hussain *2026-06-14, version 4.5.8* Money sent successfully ### 5/5 — Mr izab Ahmed *2026-06-10, version 4.5.8* So far so good ## Most critical reviews (10 lowest-rated) ### 1/5 — Fraud Don’t use *2026-08-10, version 4.5.9* They will debit and not complete your transfer, after waiting more than 24hrs they kept giving me same stories about their partner not sending. Use at your own risk. ### 1/5 — Constant delays *2026-08-09, version 4.5.9* Delays for upto a several hours on some transaction. Poor service ### 1/5 — Charger *2026-07-24, version 4.5.8* For sending less than 150 the charges are 2.99 is very cheap ### 1/5 — Delay in transfers and no customer service *2026-07-17, version 4.5.8* . ### 1/5 — Worst money transfer that I’ve known in all my years sending money abroad to my wife ( fiancé) *2026-07-11, version 4.5.8* One star for very nice customer service agent for cancelling my transfer and getting my money back in my account within 2-3 days. Will never use you again, mainly for your lying, stating that my money was in my wife’s bank when it wasn’t. ### 1/5 — Customer service *2026-07-08, version 4.5.8* Ace customer service is useless never chat never answer call yesterday i waited 3hrs phoned them and live chat but didn’t answer call and accept chat after 3hrs. ### 1/5 — SAY NO TO ACE *2026-07-08, version 4.5.8* They are scam hold money for no reason and cancelled the transaction after few days and unprofessional agents. “ DON’T USE THIS APP “better to go on TAP TAP ### 1/5 — Scam *2026-07-05, version 4.5.8* Took my money $50 did not give it back, made me wait 2 days and then I tried to cancel the transaction and they said that cancelation is not an option, ### 1/5 — Feedback regarding extremely complex user experience and transaction delays *2026-06-28* Hello Ace Money Transfer Team, I recently downloaded your app with high expectations, but my first experience was highly disappointing and frustrating. Sending a small amount of money took me over 15 minutes due to an unnecessarily complicated process. I would like to highlight a few major issues that need your immediate attention if you want to keep users like me: Excessive and Repeating Questions: The app asks for too many details (selecting complex relationship options like father-in-law, mother-in-law, purpose, delivery methods, etc.) repeatedly. It makes the process exhausting. No Option to Enter BDT Directly: In the payment section, I have to type the amount in a way that doesn't easily let me put the Bangladeshi Taka (BDT) amount first to automatically see the Euro equivalent. This is a basic feature in other apps. Severe Buffering and Delays: The app is very slow and keeps buffering. Other remittance apps transfer money from France to Bangladesh within 10 to 15 seconds. With your app, it took forever. If you want to compete in the market, you should look at competitors like TapTap Send. You need to learn from them how to make the user interface simple, fast, and user-friendly. Please simplify your process, make the transaction instant, and offer fee-free transfers to stay competitive. Otherwise, I will have no choice but to stop using your app and switch back to my previous ones. Regards, ### 1/5 — Very slow service *2026-06-17, version 4.5.8* If you urgently need to send money, give yourself a favour by not using this app. This won’t process your transaction and staff will email you saying you cannot cancel your transaction as they already processed BUT DID NOT ACTUALLY DO ANYTHING. I received my refund after one week. ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2026-08-15, version 4.5.9* Tested, trusted and reliable ### 5/5 — Great service *2026-08-11, version 4.5.9* I enjoy using this service for transfers. It’s fast and reliable. Although the exchange rate is usually higher than what you get from other services. And the limit on how much you can send at a time is low. Hopefully, these can be improved in the near future. ### 5/5 — Khan *2026-08-10, version 4.5.9* Good Service ### 5/5 — Mr Shabi *2026-08-10, version 4.5.9* Best Services ### 5/5 — Mr M *2026-08-09, version 4.5.9* Good ### 5/5 — Best *2026-08-07, version 4.5.9* Very reliable was able to send my money within 15mins ### 5/5 — Convenient *2026-08-05, version 4.5.9* Money transfering with ACE is just one click ### 5/5 — Best app *2026-08-03, version 4.5.9* Love it ### 5/5 — Super *2026-08-03, version 4.5.9* Super i like ace service ### 5/5 — Shahid *2026-07-29, version 4.5.8* Number one money transfer company. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*