# Ace Trip: Solitaire & Win — user reviews > 27 indexed App Store user reviews of Ace Trip by NAUGHTY CAT CO., LIMITED, rated 4.50/5 from 121 ratings. - Source: https://appshunter.io/ios/app/ace-trip-solitaire-and-win/id6747026247/reviews - App overview in markdown: https://appshunter.io/ios/app/ace-trip-solitaire-and-win/id6747026247.md - Rating breakdown: 5★ 100 · 4★ 6 · 3★ 1 · 2★ 3 · 1★ 11 ## What do users think of Ace Trip? Overall sentiment: negative **Pros** - 🚀 Instant withdrawal - 👍 Fun solitaire game **Cons** - 🔒 Unable to verify ID for withdrawal - 🔒 Withdrawal issues due to incorrect information - 🐛 No response from customer support **Commonly reported bugs** - Withdrawal verification issues - Inability to fill in state/province for withdrawal **Most requested features** - Fix withdrawal process - Improve customer support responsiveness ## Newest reviews (7 of 27) ### 2/5 — Data mine *2025-11-05, version 1.0.8* This was disappointing because the game mechanics are a lot of fun, but they don’t let you withdraw until you give them a photo of your ID and they don’t tell you that until you’ve already spent your money on the game. Most games do not require a driver’s license to withdraw, there is no reason they should need this. ### 2/5 — Withdraw issues *2025-09-20, version 1.0.5* It wont let me fill in my state/province in order to withdraw my winnings. ### 1/5 — Can’t withdraw *2025-09-06, version 1.0.4* Deposit into account win some money verify my email and go in to withdraw my winnings and no one will answer or help me and it will not allow me to make a withdrawal I want my deposits back at very least ### 1/5 — No reward for winning *2025-08-27, version 1.0.3* This is scam,simple,I won and i was first place but no payment that I should receive $22 i played with $6 and won but didn’t receive wining ### 3/5 — Ok till I can withdraw *2025-08-21* Would give a 5 star but it’s saying something is wrong with my info when I try to withdraw money and all my info is correct but nobody will speak with me or help me along with that I did make a deposit also ### 4/5 — Ok till I can withdraw *2025-08-16* Would give a 5 star but it’s saying something is wrong with my info when I try to withdraw money ### 4/5 — Withdrawal Issue *2025-08-11, version 1.0.3* This game is really fun, especially if you’re a fan of solitaire, but has anyone tried to withdraw money from winning and when you go to verify your identity you run into a message saying “information is incorrect”? This happened to me a few days ago. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bots bots *2026-02-25, version 1.0.11* You will never win don’t waste your $$$ very frustrating when completing a game when u kicked butt and somehow still never win. I’m pretty certain I am very good taking less than 2 min every game. ### 1/5 — Bad Withdraw *2026-01-26, version 1.0.11* I tried to withdraw several times and it refused to let me do it. This is the worst Solitaire game I’ve played. ### 1/5 — The worst of all scam games *2026-01-02, version 1.0.11* This app is not only a waste of time and money, but it’s not even as fun as some of the other solitaire games out there. Don’t waste your time with this one, they make it impossible to withdraw and they never get back to you with their “support”. I’ve sent multiple emails and messages; the emails go unanswered and the messages in the app just disappear after a few days. I made multiple attempts to get in touch. I finally did, they gave me a link to verify identity. I did that, and STILL can’t withdraw. I wouldn’t be surprised if they’re trying to steal people’s identity’s too. Beware. ### 1/5 — Verification Fail *2025-12-14* Like everyone else is saying the withdrawal won’t go because the verification is glitching out. I actually deposited money too so I’m a little salty about it. ### 1/5 — Absolutely horrible *2025-11-26, version 1.0.10* I can’t withdraw the money, verified everything and still getting invalid information. Takes days to respond, absolutely pathetic and CANNOT get any in game support ### 1/5 — Scam *2025-11-15, version 1.0.9* Lies ### 1/5 — Withdraw problems *2025-10-25, version 1.0.7* Unable to get the app to process my requests to withdraw my winnings. So I am waiting for support to correct the verification process. Very sad about this ### 1/5 — Won’t let me withdraw *2025-10-16, version 1.0.6* I have all this money to withdraw and it says I have to fill out the verification. I did it and it says it doesn’t match which I don’t know what it means cause I can’t even find where the players interface is to Update it.. ### 1/5 — Unable to Cash Out *2025-10-12, version 1.0.6* App won’t allow you to “verify” your ID, which means you can’t cash out any winnings. Rigged. ### 1/5 — Cannot withdraw *2025-10-01, version 1.0.6* Says my information is incorrect and I have yet to hear back from support for over two weeks clearly a scam ## Most praised reviews (10 highest-rated) ### 5/5 — Great Game *2025-12-30, version 1.0.11* Best Solitaire game ever ### 5/5 — Ace Trip: Solitaire & Win *2025-12-23, version 1.0.11* good game! ### 5/5 — Great *2025-11-23, version 1.0.10* Awesome ### 5/5 — Nice game! *2025-11-16, version 1.0.9* I didn’t have enough to play but gained many free entries and I’ve won 2 bucks already! ### 5/5 — Miss.KayMitchell *2025-11-12, version 1.0.9* So far I’m liking it. I’ll get back to you when I cash out. ### 5/5 — Love this game *2025-08-20, version 1.0.3* I haven’t had a game of solitaire like this before where I can withdrawal and it doesn’t take 2 hours or 12 hours or the next day or 7 days. Literally instant 5 mins. top withdrawal and I’m such a fan of that. ### 5/5 — Legit game *2025-08-09, version 1.0.3* So far so good, it’s a good game and you have to put in your location so that’s a good sign that it’s a legit game. Easy to earn money, although I have not gotten that far to withdraw because I refuse to spend any money on the app. I’d rather earn it. One of the best solitaire games out there. ### 4/5 — Verification worked *2026-01-17, version 1.0.11* Had an issue verifying but customer service sent me the link to verify again and it went through. Fun solitaire, and pays! Thanks guys! ### 4/5 — Matty *2025-11-12* “Absolutely Incredible This Ace Trip Solitaire & Win App Game Is It Will Only PayOut If You Send Verification.” **Developer response:** Dear player, thank you for supporting our game. We will keep working to bring every player a fun and fulfilling time with our game! ### 4/5 — Great app but…….. *2025-08-19, version 1.0.3* I love the game but when I try and withdraw I have issues when it comes to my phone number. All other info verified but phone keeps saying send fail. Tried contacting customer service last week and still have yet to get a response. Trying again today. Anyone else having this issue? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*