# ACEapp The Social Network — user reviews

> 161 indexed App Store user reviews of ACEapp The Social Network by Parthtech Developers LLP, rated 2.50/5 from 163 ratings.

- Source: https://appshunter.io/ios/app/aceapp-the-social-network/id1391046754/reviews
- App overview in markdown: https://appshunter.io/ios/app/aceapp-the-social-network/id1391046754.md
- Rating breakdown: 5★ 22 · 4★ 21 · 3★ 35 · 2★ 31 · 1★ 54

## What do users think of ACEapp The Social Network?

Overall sentiment: negative

**Pros**

- 🚀 Fast and responsive
- 👍 Great for meeting other aces
- 💡 Innovative concept

**Cons**

- 🐛 Frequent crashes and bugs
- 🔒 Security and privacy concerns
- 💬 Lack of notifications
- 🤖 Overrun with fake/scam accounts
- 📍 Limited location-based features

**Commonly reported bugs**

- Login issues and account problems
- Crashing and freezing during use
- Inconsistent app behavior and errors
- Incompatibility with latest OS versions

**Most requested features**

- Notification system
- More robust profile customization
- Advanced filtering and search options
- Improved account management and deletion
- Better moderation and spam prevention

## Newest reviews (18 of 161)

### 3/5 — better UI

*2026-06-12*

Overall design needs to be improved, a bit buggy. Not bad tho

### 2/5 — Can’t get in touch with support!

*2025-03-06, version 3.1*

I’m trying to send an email to reset password but it’s not working and the email to support also doesn’t work!!??

### 3/5 — App design needs improvement, but I got to meet some really cool ace folks on here

*2024-09-09*

I think the other reviewer gave a very apt description of this app when calling it “well-intentioned”. You can tell that some care has gone into the making of the app. As an ace person, it is so hard to find other people in the community, and so I was overjoyed to hear of this app, an app where I can potentially talk to ace people from all over the world. But the app is super buggy and dysfunctional, which makes it frustrating to use. First of all, as a trans person, I really wish there was an option to easily choose and display our pronouns in our user profiles. Second of all, the app tends to randomly close and kicks me out to the home screen of my phone often. Most concerningly, I am unable to access this app’s help and support/ feedback pages, so I haven’t been able to reach tech support or voice any of my concerns to them. 

Another note is that I’ve been getting a lot of spam bots on this app messaging me and asking to be my sugar daddy. I usually hit the block and report feature, but I’m not sure if these reports are being followed up on.

### 1/5 — Frustrating

*2023-12-27, version 3.1*

I can’t tell if this is a dating app or not, the way it’s laid out is really hard to navigate, and it is very hard to tell if you actually liked the person or not, especially if you aren’t in the swipe mode.

### 1/5 — Can’t even sign up

*2023-12-12, version 3.1*

Well I TRIED to use the app but every time I hit something on the sign up process I’d get an error message. It would also tell me there was a new update every time, but LO and behold there’s nothing in the App Store. 
This thing reeks of bad code

### 1/5 — Keine Accounterstellung möglich

*2023-12-04, version 3.1*

Ich war total froh, so eine App gefunden zu haben, jedoch kann ich mir kein Profil erstellen. Es sagt immer, es ist ein Update verfügbar, was nicht stimmt, und Schrott 2/4 bei der Erstellung sagt es immer error.

### 1/5 — Not inclusive.

*2023-12-03, version 3.1*

Funny. I can’t create my account if I’m open to dating men, women, and non-binary people. I can only pick 2 of those options. That’s not inclusive to bi, pan, and omni romantics. Edit: Actually, I can’t make an account at all, no matter what. Amazing :/

### 1/5 — Bug issues not fixed

*2023-11-26, version 3.1*

Every time I open the app it says it needs an update And sends me back to the App Store but there is no update. When I skip the update it tells me there is no one around me within 1000 miles

### 1/5 — Can’t even create an account

*2023-11-23, version 3.1*

It just keeps saying “Error” and won’t let me make an account.

### 2/5 — Can’t complete new registration

*2023-11-05, version 3.1*

Whenever I click “next” it gives me an error without telling me what’s wrong. I had signed up a few years back and tried to access my previous account but never received the password reset link.

### 1/5 — Does not work

*2023-10-13, version 3.1*

The app will not open

### 1/5 — Severely disappointed

*2023-09-18*

I tried to find an app where I could talk to other asexuals as I feel like in my are I am the only one going through this, when I came across this one I was so happy that I’d be able to meet people like me so I downloaded it and the stupid app won’t even open, I’ve tried deleting it and re-downloading it and it still won’t work, it just asks me update but never gives me the option to update but won’t let me proceed until I do.

### 1/5 — Need Customer Service Help

*2023-09-01, version 3.1*

The app randomly logged me out. I can’t get into my account, and I can’t get in contact with the Help Center. The email address doesn’t exist. Can from the Team help me out?

### 3/5 — Won’t let me make my account

*2023-08-30, version 3.1*

I keep getting to the second step in making my account but it won’t work, it keeps popping up with an error message and won’t let me finish making my account

### 2/5 — App doesn’t open

*2023-08-30, version 3.1*

I downloaded the app and the first prompt was to update, the AppStore said it was up to date, and nothing updated, going back to the app it would load anything and occasionally says I still need to update. I’m sure some silly glitch is causing this but still not a great first impression.

### 2/5 — Logged Me Out, Can't Log Back In

*2023-08-29, version 3.1*

Previous review: To be honest, I'm really glad this app isn't trying to be corprately perfect. So many cool people here and it's got a wholesome we're-all-figuring-this-out-together vibe. So fun! I have no fears talking to these folks and wish I could get to know everyone. It's just got the right crowd.

Update: The app often says "update required" even if you've just downloaded or just updated it. You can say "update later" and move on. The proplem is, the app logged me out randomly. Now, I can't log back in. It lets me select my apple id, but then it starts creating a new account. Username taken. So, my account exists, but my apple id, my email, is no longer associated with it??

### 2/5 — Update issues

*2023-08-23, version 3.1*

It might be an Apple Store problem but idk... after downloading the app it wont let me use it until i update it but when i press update it takes me to this page and it's not updating so i'm not sure if maybe there's something wrong w the app or maybe Apple updates on this particular app but I would love to be able to use this app... so i really hope this gets resolved soon

### 2/5 — Deadname

*2023-08-04, version 3.1*

The app automatically used my deadname and i can't change it so that sucks lol

## Most critical reviews (10 lowest-rated)

### 1/5 — Couldn’t even make an account

*2024-03-31, version 3.1*

Kept giving me error messages

### 1/5 — got an "response not obtained" at setup

*2024-03-23, version 3.1*

Was trying to make a profile for myself and got through with username but then it glitched at bio/pic. Restarted app and now it's glitching at username with "response not obtained"...

### 1/5 — Non-functional at best

*2024-02-25, version 3.1*

Tried signing up multiple ways but never finished. At one point it addressed me by another person’s name. Possibly hacked. Nice concept but seems best to stay away.

### 1/5 — Funktioniert nicht

*2024-02-15, version 3.1*

Ich kann mich leider nicht registrieren. Es kommt immer zu einem Error, wenn ich mir einen Usernamen ausgesucht habe.

### 1/5 — It’s dead

*2024-02-08, version 3.1*

Wanted to see if it was improved? It is Dead! Cant get passed the signup process. It glitches out n says error over n over again. I think if the right company picks this up? It would work better. I am pretty sure dev abandoned it. Apple should just burry it n ler it rest. Welp back to meeting strangers that don't understand Asexuality. Good luck guys ✌🏼

### 1/5 — Doesn’t work

*2024-02-01, version 3.1*

You can’t even set up an account!

### 1/5 — Unusable

*2024-01-17, version 3.1*

Completely unusable. Won’t even let me make a profile. It keeps showing me errors that won’t let me move forward. The UI when putting in my birthdate was super inconvenient and maybe broken as well.

### 1/5 — nope

*2024-01-08, version 3.1*

literally can’t even make an account cause of all the bugs and glitches :/ such a great concept but horrible execution

### 1/5 — App doesn’t work

*2024-01-06, version 3.1*

It keeps saying I need an update, but there isn’t one, and nothing loads on the app.

### 1/5 — Doesn’t work

*2024-01-05, version 3.1*

I’ve been trying for days but it only says “Something went wrong!” Every time I try to create a profile. Gotta give up eventually.

## Most praised reviews (10 highest-rated)

### 5/5 — Issue

*2025-10-03*

I forgot my password i tried resetting it. But when i enter the new password it still saying wrong password

### 5/5 — never use it

*2025-05-23, version 3.1*

It's full of frauds, insults, and troublemakers inside

### 5/5 — Found my partner!

*2021-05-17, version 3.0*

Thank you AceApp, I found my partner on here over a year ago and we're planning on spending the rest of our lives together.

### 5/5 — Best app for ACE people

*2020-11-23*

Great app in asexual category. I am sure they gonna provide here some more filters. Thanks to developer, response is very quick

### 5/5 — it's a start

*2020-11-20*

i spent about 15 minutes which was enough time to figure out that this app is just okay. it's nice to have something for Ace people but this app didn't really do it how i hoped it could.

i didn't find a single person within 100 miles of me, kinda sad since i live in California. would've expected more. so i'm let down about that. also it was hard finding people within 5 years of my age range.

i was also disappointed that we can only have 1 profile picture, and that the app shrinks the photo and lowers the resolution so they sometimes look blurry.

lot of work could be done to improve the app. it's a step in the right direction though.

**Developer response:** Thanks for Your feedback and idea. We are working hard to improve the app & fixing major things. You can reach out us at help@aceapp.info for any concern & suggestions.

### 5/5 — Love the redesign and notifications are a game changer

*2020-07-29, version 2.7*

I absolutely love the redesign, it’s much more user-friendly and doesn’t glitch out like the old version used to. Also, notifications make the app actually useful. Thank you so much for this amazing update!

### 5/5 — Great app for aces

*2020-07-18*

I’ve had this app for a couple years now and the app is constantly improving and I can easily contact the developers to report a bug. The problems that other reviewers reported are mostly already fixed since. I like that this app can get you more involved with the ace community since it’s free to talk to other aces. Other ace sites ask for your money to chat other aces 🙄 so that kinda defeats the purpose of meeting ace lol. I look forward to more updates and features of this app!

**Developer response:** Thank you so much for the appreciation, your words are motivating We are working hard to make this app better and better. Please feel free to reach out anytime.

### 5/5 — Login

*2020-06-06, version 2.2*

This update still has the previous login issue

### 5/5 — Trava

*2019-08-23*

Esta travando muito. Mas o aplicativo é ótimo

### 5/5 — not many active users

*2019-08-08*

why not propagate it on facebook

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
