# Acefone - Softphone — user reviews

> 5 indexed App Store user reviews of Acefone by The Real PBX Ltd., rated 2.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/acefone-softphone/id1502969194/reviews
- App overview in markdown: https://appshunter.io/ios/app/acefone-softphone/id1502969194.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 0

## Most critical reviews (5 lowest-rated)

### 1/5 — Acefone is just terrible

*2022-06-23, version 2.3*

Avoid at all costs.

### 1/5 — Do not buy

*2020-06-21, version 1.3*

I got scammed by Acefone. It doesn’t work at all but they will charge you every month and you can’t cancel the contract

### 2/5 — GOOD LUCK if you try to cancel

*2022-07-16*

Tried to cancel this service after less than a week of using it and was asked repeatedly why I wanted to cancel. My account manager continued to argue with me saying that my reasons didn’t make sense but eventually agreed to cancel the service. Days later and after three more requests via email and over their support line it is still active. I now call their support line and it immediately hangs up on me and have received no emails in response to my requests. I thought these retention techniques went out in the 90s but this company still uses them. I’ll now have to explore other ways to eliminate this service and try to get a refund.

### 5/5 — Complete Package

*2020-11-03, version 1.5.5*

this is a great app... great UI. One can easily send SMS and receive SMS, contact syncing is just a click away, all the logs are available, can make outbound calls. One application can work all.

### 5/5 — great app

*2020-10-30, version 1.5.5*

i am using the acefone application from a few months.... love it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*