# Achieva Credit Union — user reviews > 94 indexed App Store user reviews of Achieva Credit Union by Achieva Credit Union, rated 4.80/5 from 5,114 ratings. - Source: https://appshunter.io/ios/app/achieva-credit-union/id520605410/reviews - App overview in markdown: https://appshunter.io/ios/app/achieva-credit-union/id520605410.md - Rating breakdown: 5★ 4,652 · 4★ 293 · 3★ 55 · 2★ 32 · 1★ 82 ## What do users think of Achieva Credit Union? Overall sentiment: negative **Pros** - 👍 Easy to use - 👍 User-friendly interface - 👍 Good for managing accounts - 👍 Mobile deposit works well (sometimes) - 👍 Card manager alerts and controls are good - 👍 Personable and welcoming staff - 👍 Smooth loan processes **Cons** - 🐛 Frequent app crashes - 🐛 Constant login issues - 🐛 App is slow and unresponsive - 🐛 Bill pay is problematic - 🐛 Mobile deposit errors - 🐛 App not updated frequently - 🐛 Lacks basic functionality - 🐛 Inconvenient login process - 🐛 Features removed after updates - 🐛 Poor UI/UX design - 🐛 Unreliable performance - 🐛 Customer service issues **Commonly reported bugs** - App logs out frequently - Cannot access loan information - Encountered an error when trying to pay loan - App is not opening - Cannot deposit checks - Blurred screen and message hangs then errors out during check deposit - Cannot pay loan through app from external account - App crashes when trying to take a picture of the check - App is buggy when signing in and clicking on accounts - App signs out unexpectedly - Cannot see transactions other than spare change transfers - Have to sign in every time - Cloudflare widget spins endlessly - Cannot get past the spot to put in email - Bill Pay tab not working (ERROR 505) - Cannot schedule payment or transfer through notifications - Cannot pay car loan through 'My Accounts' tab - Constant crashing when logging in - Disclosure not accepted error, nothing pops up to accept - Cannot change phone number in the app - App crashes frequently - Cannot add memo to a transfer - Loan transfer option needs to be more noticeable - Bill pay page says 'Opps something went wrong' - App switches to portrait mode and cannot be changed - Face ID access shows up only 1/5 times - App resets fields when logging in with username/password - Unable to authenticate with Face ID - Unable to retrieve accounts - Registration process never sends temporary pass - App stopped working, cannot log in - Cannot use Touch ID after update - Authentication error during check scanning - App crashes when trying to do mobile deposit - App freezes after login - App asks for security question every time - New update makes the app useless - Cannot deposit check on mobile - Won't let me pick account to deposit - App works differently on iPhone and iPad - Constantly gets stuck on loading screen - Asks to re-validate password almost every time - App crashes when trying to deposit a check - Cannot access check images or deposit information for mobile deposits - App is 10 years behind in services/convenience/performance - App locks users out frequently - App has generic error messages - App is not compatible with Plaid - App requires visiting a branch for most major functions - App is slow and full of useless features - App has a disgusting UI - App only opens vertically - App is not intuitive - App is broken, Face ID not working - App underperforms - App crashes frequently - App fluctuates so much - App is constantly down for maintenance - App has errors on mobile deposit service - App has limited features - App crashes when trying to do mobile deposit - App is not customer friendly - App is painfully slow - App kicks user back to dashboard - App is almost completely useless - App has 'Invalid login' error message - App has 'Blank Statement 2.0', 'Infinite Load', 'Platinum-Login-Denial' features **Most requested features** - Option for Spanish language - Visible account number in full - Pay loan through the app - Payoff letter available online - Show balance after each transaction for credit card - Remember login information/facial recognition - Allow users to change phone number in the app - Allow users to edit scheduled transfers - Add Touch ID/Face ID for login - Allow users to log on without answering security questions every time - Allow users to remember the device - Revert to showing balances without logging in - Add dark mode - Improve Zelle integration - Allow users to download statements - Allow users to link to budgeting apps - Allow users to use the app in landscape mode - Restore e-bill feature for bill pay - Restore email reminders for bill due dates ## Newest reviews (11 of 94) ### 2/5 — This app sucks *2026-07-08, version 4021.2.0* Can’t use the pay bill and wants me to confirm that I’m paying my loan… it’s only me who is paying for it and to call me the verification code when it doesn’t even send me, happens more then once ### 3/5 — Purchasing issues *2026-06-22, version 4021.1.3* Purchases declined for no reason regularly ### 3/5 — Zelle *2026-04-04, version 5020.1.1* I have been enrolled in Zelle for years now all of a sudden I am in - enrolled ??? ### 4/5 — Visible Account *2026-04-03, version 5020.1.1* Need to be visible in whole and not in part. ### 4/5 — Overall Great App *2025-11-26, version 4018.1.1* The app is easy to use and makes managing your bank account simpler. The only reason I went with four instead of five stars is because of the credit card portion. It doesn’t show the balance after each transaction so it is hard to tell if the pending amount has been applied or not. Other than that, it is great! ### 3/5 — The Latest Update Makes The App More Inconvenient *2025-09-04, version 4017.1.1* I used to be able to automatically sign in using facial recognition, and the app remembered my login information. Now, I have to sign in every time I open the app, and while it’s not the end of the world, it’s a lot more inconvenient. If that could be fixed in the next update, it would improve the app greatly ### 4/5 — Moblie deposit *2025-05-22, version 5017.0.0* Updated review- they have fixed the issues I was having previously. Most bugs have been taken care of. The app is buggy when signing in and clicking on whatever account you want to view. It either doesn’t load or will sign you out. I downloaded the app mainly for the mobile deposit feature and since the iOS update it crashes every time I try to take a picture of the check. Please fix! ### 1/5 — Has not worked in over a year *2024-12-02, version 4014.1.3* The Bill Pay tab has not worked in over a year and gives you the same “ERROR 505” every time you click on it. Trying to schedule a payment or transfer can only be done through notifications. It feels like this app is purposely designed to be dysfunctional. I can’t pay my car loan through the “My Accounts” tab either, but I can view activity. Why wouldn’t you be able to just click into this & pay from here? It’s a mess. ### 1/5 — CONSTANT CRASHING *2024-11-05, version 4014.1.3* I’m so sick of having to open and close my app in order to log in. There’s always some sort of error when they do the robot test. It’s 2024, and there hasn’t been a single update on this for MONTHS. Get it together or I will cancel my bank ### 1/5 — Fix the app *2024-10-01, version 4014.1.3* Just had an update and now it wont let you log in. Keeps saying disclosure not accepted and to refresh disclosure over and over. Nothing pops up to accept!!! ### 1/5 — Please fix this app *2024-09-13, version 4014.1.3* Look at Chime, cashapp, or any other banking apps with good reviews and make a version of that. Right now you can’t change your phone number in this app. It’s bad ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app *2026-05-12, version 4021.0.2* I use this app for my loan and it never works. It always logs me out and I can never access my loan information. I do not recommend to anyone ### 1/5 — Making bill paying IMPOSSIBLE *2026-04-27, version 4020.2.0* Want to pay your loan? “Sorry we encountered an error” this app sends me to the moon with frustrations EVERY MONTH. I HATE THIS COMPANY! Why do you make it so hard to take my money???? ### 1/5 — Lacks basic functionality. *2026-04-03, version 5020.1.1* I have a car loan with Achieva, but for some reason I am not able to make a payment on that loan through the app. You’d think that would be a basic function, but I guess not. ### 1/5 — App currently not working *2026-04-02, version 5020.1.1* Can’t open the app! ### 1/5 — that's it then, it's broken. *2025-11-17, version 4018.1.1* well, for a long time the app was great. Then I did the update. The app has been rendered completely useless now. suddenly the only transactions showing up under my checking account are the "saving for good" spare change transfers from checking to savings. I can't see any of my purchases, any of my bill payments, nothing. So I have absolutely no idea what's been going on with my checking account or even an accurate picture of how much money I have in the account. I tried deleting the app, reinstalling it and I keep having the same issue. ### 1/5 — !!!!!~Bug 18.5 - unable to deposit checks~!!!!! *2025-07-28, version 4017.1.1* This app has mostly functioned well, I’ve been unable to deposit a check since last week. I’ve called the service center and let them know, thought it would be a good idea to post something here for the devs. The bug occurs when you click on the camera icon, normally there’s a pause with a message and blurred background “requires full screen”, and then the camera is active. Currently the blurred screen and message just “hangs”, then errors out. Hope this is resolved soon. ### 1/5 — New update is garbage *2025-07-16, version 4017.1.1* Can’t pay loan through app from external account anymore. Customer service is stupid and says “if you can do it on computer you can do it on app” ### 1/5 — Removing features *2025-02-04, version 4014.1.3* Why remove the remember me feature from the login screen. ### 1/5 — Unusable *2025-02-01, version 4014.1.3* Cloudflare widget spins endlessly. Can’t access account. App has not been updated in 4 months! Seems like Achieva doesn’t care about it’s customers. ### 1/5 — Doesn’t work *2024-12-24, version 4014.1.3* Can’t get past the spot on mobile or app to put in your email but there’s nowhere to put in the email. Been like this for like a year or more ## Most praised reviews (10 highest-rated) ### 5/5 — Great Credit Union *2026-06-30, version 4021.2.0* I’m relatively new to Achieva but they treated me as if I had been there for 20 years! Recently I applied and received a loan for a new motorcycle, it was painless and simple! Thank you Achieva! ### 5/5 — Opción en español ‘ *2026-05-08, version 4021.0.2* Buena me gusta pero opcion también en español! ### 5/5 — Achieva Rocks! *2026-04-01, version 5020.1.1* I was anti banks for many years ( paid cash for everything!) until I needed a credit card to rent a car to go see my father who was dying. My friend Dawn convinced me to go to Achieva and start back using credit but using it wisely! I am so glad I took her advice because I love Achieva they are the best! Praying they come to the Palm Coast area and expand their territory! ### 5/5 — Good but could be better *2026-03-17, version 5020.1.1* I need a payoff letter for my car. There’s no reason this shouldn’t be available online. I’m told 24-48 hours and that’s not acceptable. I am hoping it gets here today or this will cost me a reduction of $500 in the offer. ### 5/5 — Buen servicio *2025-12-16, version 4018.1.1* Me gusta la plicacion fácil de usar ### 5/5 — Banking *2025-12-16, version 4018.1.1* I love Achieva! They are personable, helpful and extremely welcoming people to do business with. We have some loans with them and they made all processes smooth and fast! I will never deal with a mainstream bank again. Achieva Credit Union is our home! ### 5/5 — Best way to bank *2025-11-25, version 4018.1.1* Best way to bank ever!!! ### 5/5 — Awesome App *2025-11-25, version 4018.1.1* I love Achieva and their appearance ### 5/5 — Front page of app *2025-05-09, version 5017.0.0* Before this latest update on this Achieva app the balances were available to see without logging in. I loved that feature. Now after the update you have to log into your account to see your balances. Why the change? Don’t tell me everyone complained cause I sure didn’t. Please go back to showing the balances, it is much better to see what I have in a hurry than having to log in to see it. Or at least explain why it was changed. ### 5/5 — One of the best *2024-05-07, version 4012.3.0* Small banks and credit unions usually have very bad mobile apps, this one is one of the best. I like how easy it is to see my accounts and transfer money. The card manager alerts and controls are very good and mobile deposits is easy to use. I don’t use the bill pay often but it looks simple and I like how it works on my phone. The whole thing works like a big bank app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*