# Acima: Lease Now & Buy Later — user reviews > 513 indexed App Store user reviews of Acima by Acima, rated 4.80/5 from 25,995 ratings. - Source: https://appshunter.io/ios/app/acima-lease-now-and-buy-later/id1570917482/reviews - App overview in markdown: https://appshunter.io/ios/app/acima-lease-now-and-buy-later/id1570917482.md - Rating breakdown: 5★ 23,808 · 4★ 732 · 3★ 250 · 2★ 187 · 1★ 1,018 ## What do users think of Acima? Overall sentiment: negative **Pros** - 🚀 Great service - 👍 Customer service representatives - 💡 Life saver - 👍 Easy access of item even with low credit - 👍 Pay off in 3 months - 👍 Great lease to own plan - 👍 Provides service for medium to low credit **Cons** - 🐛 Customer service issues - 🐛 Confusing fees and charges - 🐛 Incorrect balances and payments - 🐛 Technical issues with app - 🐛 Predatory lending practices - 🐛 Lack of transparency **Commonly reported bugs** - App crashes and glitches - Payment issues and incorrect balances - Inability to update account information **Most requested features** - Improve customer service and communication - Provide more transparency on fees and charges - Fix technical issues with app - Offer more flexible payment options ## Newest reviews (10 of 513) ### 2/5 — Why *2026-08-11, version v5.3* Ever since you guys did a new update or something with that plaid verification. It won’t let me verify although I’m approved. Kind of pathetic. Been using it for over two years now and never had a problem until now. I have called multiple times and still there’s nothing they can do. Your programming sucks and I can’t send in my information through email or anything. ### 3/5 — Why *2026-08-01, version v5.2.0* Ever since you guys did a new update or something with that plaid verification. It won’t let me verify although I’m approved. Kind of pathetic. Been using it for over two years now and never had a problem until now. ### 1/5 — Unable to make a purchase after I was approved *2026-07-26, version v5.2.0* Got approved for a loan with Wayfair but was never able to make the purchase. The option to pay with Acima never populated at checkout. Called Acima multiple times and spoke with different agents as well as a supervisor named Susan, and not one person resolved the issue! Horrible experience. ### 1/5 — Typical predatory rent to own *2026-07-15, version v5.2.0* Target demo is obviously those of low income. These sort of companies love those who are in need, but don’t have enough money for retail. Will cost you a lot more than retail, but can do payments. Not worth it unless you’re able to pay off within 90 days. The full term cost will be way too much. ### 1/5 — scammers, they deceive people *2026-07-09, version v5.2.0* Don't use this app to make purchases; they are scammers and it's a nightmare. I bought an item for $1,350, but they’ve charged me $4,000 for the lease and keep charging me. I advise you not to even get involved with this app—it will be a headache for you. ### 1/5 — Simple resist *2026-07-07, version v5.2.0* The process of getting the stuff was easy The hard part was I changed my number and now they’re giving me a hard time updating it so I can use the portal. I’ve been asking for the portal to be updated for over four weeks now. At this point customer service having just sending me through a loop and have me questioning if this is even worth the hassle. ### 1/5 — Very vague app *2026-07-06, version v5.2.0* No detailed information from the app or customer service agent. ### 4/5 — Son unos pillos *2026-07-02, version v5.2.0* Te prestan pero te cobran 5 veces lo que te prestaron en intereses ### 1/5 — Customer service nonexistent *2026-07-01, version v5.2.0* Continuously charging NSF fees even though funds are 100% in my account. Cannot get in touch with customer service (waiting hours at a time). The worst finance company I’ve ever dealt with. App never works, can’t make extra payments towards loan. Absolute nightmare all the way around. Find other options this isn’t the one. ### 1/5 — Interest wayyyyy to high! *2026-06-28, version v5.1.0* I wanted to make a 500$ purchase. I was approved to pay back over a 12month period, interest was 700$ I immediately cancelled and deleted app. DONT DO IT!!! you are definitely put yourself in a far worse situation over a little bit of money.!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Leasing *2026-08-28, version v5.3* Would not recommend they try to add all these fees to your account for no reason. Will not use again. ### 1/5 — Worst app *2026-08-27, version v5.3* When u reapply for diffent merchant. Worst experience. Locks ur account for 30 days. Then u cant use the app. ### 1/5 — Intereses altos , no te dejan pagar al capital, cobran más del triple del préstamo. *2026-08-22, version v5.3* Intereses altos , no te dejan pagar al capital, cobran más del triple del préstamo. ### 1/5 — Trash App *2026-08-18, version v5.3* This company needs to fix this app and its business practice. I got my initial deposit charged from my card but they never completed my purchase! Yeah I DO NOT recommend using them! ### 1/5 — These guys rip you off *2026-08-07, version v5.2.0* I did this option at Big O because the store gave me a bad quote and I didn’t have all the cash on hand I needed. Because I went through this service I had to pay 130.00 extra in fees. Terribly disappointed ### 1/5 — Mal procesamientos *2026-08-04, version v5.2.0* De Nada sirve cancelar la deuda total, ellos te siguen cobrando. ### 1/5 — TAKE ANOTHER ROUTE *2026-08-03, version v5.2.0* If you are a customer and will be paying monthly payments please go another route. They do a mark up that is more than half of what you borrow and then you are charged additional fees in addition to their mark up. ### 1/5 — Terrible app & service *2026-08-01, version v5.2.0* The app is the worst. You have to log in twice every time. First in the Acima app, then again at your chosen place to shop, and sometimes even a 3rd time depending on if you’re logging into an account at the chosen store. I also had an issue with my purchase on Amazon, even though it was partially Amazon’s fault with how they time their payment processing, Acima customer service was no help at all. I do not recommend this service or app. ### 1/5 — Ladrones!!!! *2026-07-29, version v5.2.0* La peor experiencia Que pieces tener si Tomas un prestamo te cobran el doble de lo Que Compras termine mis pagos gracias a Dios por Que de vdd era un total dolor de cabeza immediate eliminare esta app y no de la recomiendo a nadie!!!!!!! ### 1/5 — Estafa en su máxima expresión *2026-07-27, version v5.2.0* Saqué unos sarcillos para mi hija a crédito, me cobraron 63 dólares de inicial y cuando fui a ver me estaban descontando 19 dólares semanales de esos 19 dólares todo iba a los intereses y en menos de u mes los salcillos que costaban 364 terminaron costando más de 500 dólares ya que pagué la cantidad que restaban de los salcillos que era de 354 quiere decir que de los 19 dólares que descontaban solo 5 dólares iban al capital Y de los 63 que pagué al inicio no descontaron nada al capital. De mi parte no los recomiendo nunca. ## Most praised reviews (10 highest-rated) ### 5/5 — Acima *2026-08-23, version v5.3* Acima is there when you Need it ### 5/5 — Great way to buy!!! *2026-08-22, version v5.3* I been using Acima for about 7 months bought a lot stuff fridge stove furniture, but it has option to purchase things from many retailers even online, just make sure you make 90 day same as cash payment to really save, no credit check easy approval, so if don't like paying things all at once spending a lump sum or don't have the money to buy what want or need for house or entertainment or necessities,this the app for you, only thing I don't like is the extra fees but it not to much, overall love it, and customer service is always there to help with any situation they help me 2 where I had problems processing a payment or using my remainder approval, thats a super plus for me good customer service!!! ### 5/5 — Dreams do come true *2026-08-22, version v5.3* Acima is so easy to use, allowing my hard working dreams to come true. Thank you Acima!!! Woot woot! ### 5/5 — Easy *2026-08-18, version v5.3* Very easy to use ### 5/5 — Son una oportunidad que salva *2026-08-18, version v5.3* Gracias a la oportunidad que me brindó la aplicación pude adquirir artículos de necesidad con una facilidad de pago maravillosa ### 5/5 — Awesome *2026-08-08, version v5.3* Lease Now Pay Later ### 5/5 — Acima *2026-08-07, version v5.2.0* I love how they work with customers ### 5/5 — Perfect *2026-07-21, version v5.2.0* Perfect ### 5/5 — Acima Rocks *2026-07-12, version v5.2.0* Saved me big time. My tires were gone and a couple clicks and now that took the weight of the world off my back ### 5/5 — Great *2026-07-02, version v5.2.0* Been using Acima for years. Best lease service ever --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*