# ACKO Insurance — Car, Bike & Health Insurance

> Digital insurance provider for car, bike, health, and travel policies. (iPhone/iPad app by Acko Technology & Services Private Limited.)

- Source: https://appshunter.io/ios/app/acko-insurance/id1621244359 (this page in markdown: same URL + `.md`)
- Developer: [Acko Technology & Services Private Limited](https://appshunter.io/developer/1621244361)
- Category: Finance, Utilities
- Price: Free
- Rating: 4.80/5 from 231 App Store ratings · 27 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 117 MB
- Languages: American English
- Released: 2022-05-18
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/acko-insurance/id1621244359/reviews.md

## What is ACKO Insurance?

At ACKO, we offer Car, Bike, Travel, Health, Employee Health & Life insurance

Buy, manage and claim on any ACKO policy directly on the app: Zero commission, zero paperwork, and superfast claims.

*What you get with the ACKO app*
- Insurance for your ride: Two-wheeler or Car
- Health insurance for you and your family 
- Corporate health insurance
- Commission-free plans at incredibly low premiums
- Paperless insurance experience
- Manage your policy on the go
- Get instant one-tap renewal
- Experience smooth claims processing. Tap-upload-done!
- Get free insurance quotes

*With ACKO, you don’t get*
- The nostalgic smell of paper because we have paperless everything.
- The pleasure of connecting with strangers and talking for hours about where your claim is stuck because all our processes are simple & automated. 

*Why ACKO is trustworthy*
- 7.5 Cr+ happy smiles
- 4.7/5 Star Google rating
- 400 Cr+ claims settled

What is special about ACKO?
Our team is obsessed with making insurance super simple. We offer:

	Low-cost premiums
	We focus on selling insurance directly to our customers. This helps us save on commission and pass savings as discounts. 

	Claims service you’ll love
	Minor damage to the car? Get instant claim settlement. Major damage? Give us a call, and we’ll pick up your car, get it repaired, and bring it back to you within 3 days as per policy terms. You’ll also get step-by-step updates on your claims for Bike, Car, and Health Insurance, so you don’t have to sit and wonder what’s going on. 

Insurance made easy
Whether you want to buy insurance for your motorbike, renew car insurance, or purchase health insurance plans, this app will help you out.

Get free insurance quotes
Get Car, Bike and Health Insurance quotes on the app for free. For example, you can calculate your car insurance premium within 60 seconds to compare plans.

Purchase vehicle insurance quickly
Enter details. Get exclusive quotes. Make the payment. Receive your motor insurance policy instantly! Also, access your auto insurance policy document, edit details, and check the policy status.

Buy health insurance online easily
Check health insurance quotes, choose your preferred plan, and buy health insurance for you and your family. You can use the app to buy Arogya Sanjeevani Policy and ACKO Standard Health Insurance Policy.

Health insurance for employees
Avail all the insurance and health benefits of your Employee Group Health Insurance — get free doctor consultations, track your fitness & earn rewards, book lab tests, and order medicines from the app!

Healthkit integration
We integrate seamlessly with Apple Healthkit to sync your steps data and other health related information from the Health app via Apple Healthkit.

Access/edit/claim partner policies
If you have purchased insurance policies via our partners, you can access, edit, and raise a claim using the app. This is also applicable in the case of insurance policies for mobiles/electronics/appliances.

Check vehicle’s RTO info
Enter any vehicle registration number to see its corresponding RTO information, such as model, variant, registration date, and other vehicle details.    

Track traffic challans
Worried about pending traffic challans? Check any vehicle’s pending and paid traffic challans by simply entering the vehicle registration number. 

*Do more with ACKO*
- Know your car’s resale value
- Get daily fuel prices
- Search for nearby EV chargers
- Find PUC centres nearby
- Look for nearby mobile repair centres

*Got questions?*
For more details on insurance, please visit www.acko.com. If you have any questions, please write to us at hello@acko.com or call us on 1860 266 2256.
IRDAI Registration No: 157 | ACKO General Insurance Ltd.

*Disclaimer*
The non-insurance services are facilitated and serviced by ACKO Tech and are in no way affiliated with the insurance products & services owned or offered by ACKO GI. Read more: https://www.acko.com/terms-and-conditions/app-store-terms/

## Key features

- Buy car, bike, and health insurance
- Manage policies on the go
- Paperless insurance experience
- Superfast claims processing
- Instant one-tap renewal
- Free insurance quotes
- Employee health insurance benefits

## Recent user reviews (10 of 27)

All indexed reviews: https://appshunter.io/ios/app/acko-insurance/id1621244359/reviews.md

### 5/5 — Kudos to ACKO for a Truly Seamless Experience! 🙌

*2026-06-05*

I wanted to share a quick note of appreciation for ACKO Health Insurance. My mother recently underwent cataract surgery, and the entire claims process was nothing short of exceptional.
Here is why ACKO has earned my highest recommendation:
 Zero Hidden Costs: They provided 100% payment clearance. There was absolutely no co-pay deduction and zero consumable deductions—everything was covered exactly as promised.
 Zero Human Intervention: The entire process was automated, smooth, and completely hassle-free.
 Lightning-Fast Settlement: The complete payment was cleared in just 3 days without me having to chase anyone for updates.
Seeing a digital-first insurer deliver on its promise so seamlessly during a stressful time is incredibly reassuring. I am extremely happy with their service and will definitely be recommending my friends and colleagues to switch to ACKO!
Thank you, team ACKO, for setting a new benchmark in health insurance. 🚀

### 1/5 — Asks to install app for everything

*2026-06-04*

I wanted to download the policy which I just bought online on my laptop while I went to download the policy document. It wants me to download the app mandated. It won’t give me the docs without the app being installed. It’s so frustrating. Uninstalled the app. And down rated the app.

**Developer response:** Hi Shiva, we understand your concern regarding downloading the app to access your policy document. For security and convenience, your policy documents are currently accessible only via the ACKO app. This helps keep your information safe while making it easy for you to access anytime. -Asa

### 1/5 — I wish I could give 0.1 rating

*2026-05-03*

I wish I could give them zero stars. My experience with Acko Drive has been nothing short of a scam. If you are looking for a transparent car-buying process, look elsewhere.
The Issues:
• Financial Mismanagement: During the process, they claimed a "system glitch" and forced me to pay extra, promising a full refund within 10 days. It has now been over 40 days since I took delivery, and I have not seen a single rupee.
• The "Ghost" Executive: I was explicitly promised that an Acko executive would be present during the car delivery to assist with the process. No one showed up.
• Payment Failures: My car delivery was actually put on hold by the dealership because Acko failed to clear the dues on time. It was incredibly embarrassing and unprofessional.
• Zero After-Sales Support: Before I paid the booking amount, I was getting 5+ calls a day. The moment the invoicing was done, they vanished.
• Broken Customer Service: Their "support" is a joke. Whenever I call to track my refund, the call miraculously gets disconnected, and they never bother to call back. Emails and follow-ups go completely ignored.
The Verdict:
I am now genuinely concerned about the validity of my insurance given how they handle their finances. This company is great at marketing but pathetic at execution and ethics. Do not trust their low-price claims—you will pay for it in mental agony and lost money.
Save yourself the headache: Buy directly from a reputed dealer and stay away from this fraud.

**Developer response:** Hi Nishad, this is not the experience I intended you to have. Please share your contact number via hello@ackodrive.com so that I can take it ahead. -Asa

### 1/5 — Terrible Service Never buy Acko Insurance Again

*2026-04-24*

I am writing this review to warn others about the absolutely nightmare experience I had with Acko General Insurance during my recent claim process. While purchasing the policy was easy and fast, their claim support is non-existent, agonizingly slow, and unprofessional.
Key Issues Experienced:
Extremely Slow and Time-Taking: I filed a claim expecting a "digital-first" experience. Instead, I spent weeks following up. The process was unorganized, and they took forever to process simple approvals, leaving me without my vehicle.
Rude and Angry Staff: When I managed to get a customer support executive on the phone, they were not only unhelpful but also spoke in a very angry and unprofessional tone. It felt like they were doing me a favor by processing my claim, rather than providing the service I paid for.
Constant Documentation Changes: They kept changing their document requirements, which caused unnecessary stress and delays.

I felt harassed and ignored throughout this process. Acko’s advertisements are misleading; their service is far from "hassle-free." Save your mental peace and money—go for a more established insurance provider.
Never again. Terrible service.

**Developer response:** Hi, allow me a chance to assist you with this. Please share your contact number via https://bit.ly/escalationdesk so that I can connect with you. -Arya

### 1/5 — Do not buy any policy from acko

*2026-03-26*

My flight got cancelled & airline provided me a new flight with the delay of more than 7 hours and to my destination delayed 10 hours
Acko customer care called to team almost 6-7 times, they keep cutting my call after picking it. And the phone line was completely disturbed. Even they didn't even care for the call back.
Seriously who read about these documents. At the time of purchasing the policy it is clearly mention that we will pay for your expenses in the cases of cancellation, delays & lost luggage but now they are saying the reason provided by the airline for flight cancellation is operations issue. This does not come under this policy.
I’ve called to care many times they told always we call you right back after 1-2 every time but they didn’t call me back it’s 3 days now but no oner take responsibility about call back

**Developer response:** Hi Zuber, this is genuinely concerning to read. Kindly share your contact number via https://bit.ly/escalationdesk so that I can reach out and assist you. -Mahi

### 1/5 — Say no to ACKO

*2026-03-16*

I am very disappointed with the service provided by ACKO Insurance during my recent vehicle claim process. The experience was frustrating and far from what they advertise.

After my car accident, I raised a claim through ACKO expecting a smooth and quick process. However, the claim processing took 9 days, which is extremely slow for a company that claims to provide fast digital insurance services.

During this period, there was very poor communication and almost no proper updates from their support team. I had to follow up multiple times just to know the status of my claim.

What made the situation worse is that ACKO approved only about 40% of the claimed repair amount, which was far below the actual repair cost. This was very disappointing because the purpose of having insurance is to get proper financial support during such situations.

Overall, the claim handling process was slow, unclear, and unsatisfactory. Based on my experience, I cannot recommend ACKO Insurance to others. I hope they improve their customer service, transparency, and claim settlement process so that other customers do not face the same issues.

**Developer response:** Hi Rajesh, I don't want you to feel this way. Could you please share your contact number via https://bit.ly/escalationdesk so that I can reach out to you? -Ria

### 1/5 — Worst insurance

*2026-03-05*

Worst insurance hai maine gadi li thi new us time pe insurance acko pe banwaya tha tab easy claim a o sab chiz ki advertisement dikhate hai a log jab meri gadi accident huwi to maine claim k liye dala tha to a log gadi accident hone ki vedio mangrahe hai abhi mujhe kya pata k gadi girne ki vedio upload karne pe hi insurance claim milega agar a log jab advertisement karte hai us time dalte to mai gopro dalleke accident hota scammer hai a
Log abhi mujhe batarahe hai ki vedio dalo nhi toh insurance claim nhi hoga aur gadi na meri mother k nam pe hai maine bataya k unke pas driving license nhi hai she is house wife toh a acko wale driving license upload karo ya Phir accident ka vedio dalo proof k liye bolrahe hai abhi a batao k accident kya janke hota hai kya kou b use matt karo acko fraud hai a chor madar chod log hai isme jab k gadi hai proper documents hai gadi k yaha tak k insurance nominee me mera khud ka nam hai aur jab maine a sab chize claim k jab mention ki hai k meri mother k nam
Pe gadi hai gadi mai use karta hu driving license mera sab kuch dalke hu phir b a log jo chiz possible nhi hai o chiz hi puchte hai abhi aap log hi batao accident k jab kon vedio leke inlogo ko upload karega aur company me 23,570 bill aya hai insurance claim hi nhi hora hai maine 10k deke acko se insurance liya lkn kuch fida nhi fraud hai acko koi b matt lena a madarchodo se insurance…

### 1/5 — Poor experience

*2025-12-31*

Extremely hard to file a claim from a mobile app . There has to be option to file claim from website also.Also are spamming the users to download app in the garb of checking challans

**Developer response:** Hi Nishant, your experience matters to us. Could you please share your contact number via https://bit.ly/escalationdesk so that I can get this checked? -Mahi

### 5/5 — Service

*2025-12-23*

Best

### 1/5 — Acko car service

*2025-12-07*

Don’t be fooled by their fraud, claims of low cost and everything, and by the name of the company, it is a completely waste of time. If you send your car here. I sent my Car for 24 hours. I had no information. I kept calling no one ever picked up. I was never given an estimate. this is a completely poor standard company with a very very poor service. They always keep saying someone will call you in one hour. No one calls up ever their service guys. Give me a random estimate of the car probably replacing the original parts with some duplicate parts or something like that. I’m not sure but completely waste of time. Don’t ever be fooled by low-cost go for the original car service. I would recommend.

## Frequently asked questions about ACKO Insurance

### What types of insurance can I get with ACKO?

ACKO offers a range of insurance policies including Car, Bike, Travel, Health, Employee Health, and Life insurance. You can purchase new policies, manage existing ones, and initiate claims directly through the app for these categories.

### How does ACKO make insurance cheaper?

ACKO focuses on selling insurance directly to customers, eliminating intermediaries and commissions. This cost saving is then passed on to the customer in the form of lower premiums and discounts.

### How are claims processed with ACKO?

The app offers a streamlined and automated claims process. For minor damages, you can get instant settlement. For major damages, you can initiate a claim, and ACKO will arrange for your car to be picked up, repaired, and returned, providing step-by-step updates throughout the process.

### Is ACKO insurance available on all devices?

While the description doesn't explicitly state compatibility, it mentions integration with Apple Healthkit, suggesting availability on iOS devices. It's likely also available on Android devices given the common platform for mobile apps.

### Can I renew my insurance policy through the app?

Yes, the app provides an instant one-tap renewal feature for your insurance policies. This allows for a quick and hassle-free renewal process without the need for extensive paperwork.

## Version history (last 5 releases)

### 13.1.6 — 2026-08-13

Bug fixes and performance improvements.
Improved app stability and user experience.
Minor UI and technical enhancements.

### 13.1.3 — 2026-07-30

This update brings a bunch of small upgrades to make your experience smoother. 
Update now to enjoy the latest improvements!

### 13.1.2 — 2026-07-15

This update brings a bunch of small upgrades to make your experience smoother. 
Update now to enjoy the latest improvements!

### 13.1.1 — 2026-07-13

This update brings a bunch of small upgrades to make your experience smoother. 
Update now to enjoy the latest improvements!

### 13.1.0 — 2026-06-17

This update brings a bunch of small upgrades to make your experience smoother.
Update now to enjoy the latest improvements!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
