# ACN Virtual Care

> National telemedicine service connecting users with local board-certified providers. (iPhone/iPad app by PROVIDENCE HEALTH & SERVICES - WASHINGTON.)

- Source: https://appshunter.io/ios/app/acn-virtual-care/id785715360 (this page in markdown: same URL + `.md`)
- Developer: [PROVIDENCE HEALTH & SERVICES - WASHINGTON](https://appshunter.io/developer/1280082086)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.83/5 from 296 App Store ratings · 66 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 71 MB
- Languages: English
- Released: 2014-03-18
- Data updated: 2026-08-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/acn-virtual-care/id785715360/reviews.md

## What is ACN Virtual Care?

Providing national telemedicine coverage, simply log in to connect with a board-certified provider in your area.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

## Key features

- National telemedicine coverage
- Connect with board-certified providers
- Optional Apple Health data sharing
- Accurate diagnosis support
- Secure video visits

## What do users think of ACN Virtual Care?

Overall sentiment: positive

**Pros**

- 🚀 Quick and fast service with minimal wait times
- 💰 Cost-effective alternative to urgent care visits
- 🏠 Convenient access from home without travel
- 👍 User-friendly and intuitive app interface
- 👨‍⚕️ Knowledgeable and caring healthcare providers
- 📋 Providers have access to patient medical history
- 💊 Prescriptions sent directly to pharmacy
- ⏰ Available outside regular business hours
- 📱 Works seamlessly via video chat on mobile devices
- ✅ Effective for common ailments like UTIs and colds

**Cons**

- ⏳ Long wait times during peak hours
- 🌍 Limited geographic availability, especially in rural areas
- ❌ No providers available in certain states/regions
- 📞 Difficult to reach customer support
- 😤 Some providers dismissive or unhelpful with symptoms
- 🔄 Technical issues during registration and app usage
- 💳 Unexpected charges without proper follow-up
- ⚠️ Not suitable for serious medical conditions
- 🚫 Inconsistent service availability on weekends
- 📊 Cannot measure vital signs like temperature remotely

**Commonly reported bugs**

- App crashes during registration when adding insurance information
- Connection failures between app and nurse practitioners
- Site updates causing loss of active sessions
- Unable to retrieve prescriptions sent to pharmacy
- Registration page freezes and prevents account completion
- Difficulty logging back into sessions after disconnection

**Most requested features**

- Callback system instead of waiting in app queue
- Better contact information for post-visit follow-up
- Expanded geographic coverage and provider availability
- Ability to measure and record vital signs remotely
- Improved customer support accessibility

## Recent user reviews (10 of 66)

All indexed reviews: https://appshunter.io/ios/app/acn-virtual-care/id785715360/reviews.md

### 5/5 — Simple

*2026-01-03, version 12.22.400*

Simple set up, cost efficient and quick care!

### 5/5 — Easy!

*2025-12-11, version 12.22.400*

Understood what I needed and sent it over. Some much less painful then this UTI

### 1/5 — Patient

*2023-08-23, version 12.10.003*

2 hour wait, when I was supposed to be next patient. Very frustrating.

### 1/5 — Not available.

*2022-06-04, version 12.10.003*

This has become the only virtual visit option allowed for Providence Health in Oregon, but there are no providers in Oregon. Make it make sense.

### 1/5 — Service not available

*2022-05-29, version 12.10.003*

We live rurally in Oregon and wanted to use a virtual visit to avoid the long drive to an urgent care clinic.  It’s Sunday so maybe that has an affect on it?  The Providence app for virtual appointments said that we needed to download another app, directed us to a national providence virtual app which told us that there was no service in our state yet, but check back because there ever expanding 🙄.  When you finally find a virtual appointment phone number, it says that they are too busy to answer the phone and hangs up….what service?

### 1/5 — Avoid this quagmire of a medical nightmare if at all possible

*2021-08-05, version 12.10.003*

I threw my back out while on vacation.  Thought downloading the Providence app (which then had me download the ACN Virtual Care app since I was in HI) would be faster and more convenient than going in person to an urgent care, since all i wanted was a muscle relaxant.  I was wrong.  I spent more than 8 hours in total trying to see a doc and get the prescription filled.  Was ultimately not successful, despite hours on the phone and exchanging e-mails with more people than I can remember…. Simply the most frustrating medical experience of my life, which is saying something.  If you’re reading this…please do yourself a favor and avoid using this app and it’s services if at all possible.  I wish I could leave a negative star review.  -99 stars.  Would not recommend.

### 5/5 — Great service! Saved me trip to the urgent care.

*2019-05-27, version 11.2.017*

Easy to use great service.

### 5/5 — Great visit

*2019-03-24, version 11.2.017*

I saw a PA and she was very nice. App works great. Thanks for the help!

### 5/5 — App is truly a Godsend

*2019-03-18, version 11.2.017*

I absolutely love this app so far I have had care for my self and my children. The providers are amazing and always seem like they truly care.

### 5/5 — Works in Oregon too

*2019-03-02, version 11.2.017*

App says Washington but works in Oregon too.

## Frequently asked questions about ACN Virtual Care

### What is ACN Virtual Care?

ACN Virtual Care provides national telemedicine coverage, allowing users to connect with board-certified healthcare providers remotely. It facilitates virtual consultations for various medical needs.

### How does sharing Apple Health data work?

If you are an Apple Health user, you have the option to share your health information, such as heart rate and weight, with your provider during a video visit. This sharing is optional but can assist providers in making a more accurate diagnosis.

### Is there a cost to use ACN Virtual Care?

Based on the provided information, the app is free to use. There are no mentions of subscription fees or in-app purchases for accessing the core telemedicine services.

### Who can I connect with using this app?

You can connect with board-certified providers who are located in your area. The service aims to offer local expertise through a national telemedicine platform.

## Version history (last 5 releases)

### 12.23.000 — 2026-05-06

Performance enhancements to increase reliability and speed

### 12.22.400 — 2025-09-20

Performance enhancements to increase reliability and speed

### 12.22.200 — 2025-01-11

Performance enhancements to increase reliability and speed

### 12.22.100 — 2024-12-14

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.21.103 — 2024-08-30

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

## Apps similar to ACN Virtual Care

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [CHAS Health](https://appshunter.io/ios/app/chas-health/id1491773575) | 3.0 (21) | Free | Medical |
| [Providence Swedish](https://appshunter.io/ios/app/providence-swedish/id1131387262) | 4.8 (11,312) | Free | Medical |
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## More apps by PROVIDENCE HEALTH & SERVICES - WASHINGTON

- [Circle by Providence](https://appshunter.io/ios/app/circle-by-providence/id1072175514)
- [Providence](https://appshunter.io/ios/app/providence/id1306970679)
- [PSJH iSurvey](https://appshunter.io/ios/app/psjh-isurvey/id1433836979)
- [Providence Heart Now](https://appshunter.io/ios/app/providence-heart-now/id1475542218)
- [Providence OnboardMe](https://appshunter.io/ios/app/providence-onboardme/id1547525916)

All apps by PROVIDENCE HEALTH & SERVICES - WASHINGTON: https://appshunter.io/developer/1280082086

## Related topics

[virtual health services](https://appshunter.io/ios/topics/virtual-health-services) · [virtual care](https://appshunter.io/ios/topics/virtual-care) · [anthem virtual care](https://appshunter.io/ios/topics/anthem-virtual-care) · [virtual healthcare](https://appshunter.io/ios/topics/virtual-healthcare) · [iu virtual visits](https://appshunter.io/ios/topics/iu-virtual-visits)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*