# Acorn Taxis — user reviews

> 16 indexed App Store user reviews of Acorn Taxis by ACORN TAXIS LIMITED.

- Source: https://appshunter.io/ios/app/acorn-taxis/id1078919421/reviews
- App overview in markdown: https://appshunter.io/ios/app/acorn-taxis/id1078919421.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Destination unknown

*2023-11-12, version 34.3.26*

Booked via the phone to a birthday party in a club on Saturday evening but the driver took us to a dentist a couple of minutes away! Showed him the address and eventually got there but the driver didn’t let the office know not to collect us from the dentist later but the club. It didn’t happen so had to use Uber. Disappointed service and obviously at that time of night unable to rectify or get another taxi via the app…avoid!

### 1/5 — Terrible app, doesn’t work

*2023-07-01, version 34.0.23*

Downloaded app, went to add payment option and won’t let me, said my password was incorrect even though logged in, won’t send me an email to change password. 

Tried to register account with phone number which says it’s being used already, sent code to find email and then says it’s not in use, I mean, have I got an account or not and if so what’s going on with your app.

Who designs these apps, the worst taxi app I’ve ever seen.

### 1/5 — So bad!!

*2022-12-09, version 34.0.23*

We booked a taxi with loads of time to spare and when the time came to pick us up, they called and said that there was nothing available. Disgusting!! Don’t use

### 1/5 — Schedule doesn’t work.

*2022-08-27, version 33.6.20*

No matter how many times I try it keeps reverting to today. I want to schedule a taxi to go to the airport. I guess I’ll use someone else.

### 1/5 — Awful

*2021-07-03, version 33.2.5*

Worst taxi service in Tamworth, whenever I book in advance the taxi consistently turn up 10-30 mins late, making me late to work which isn’t acceptable when I have booked it for a certain time 
go with Steve’s taxis they are so much more reliable!

### 1/5 — Never works

*2019-11-12, version 32.1.1*

I don’t always have cash on me so I use the pay with card function on the app but the last few weeks this has not been working , when you try booking a taxi it just freezes. I have emailed 3 of 4 times but haven’t received any reply back

### 1/5 — Waited over 20 minutes for a taxi

*2019-09-26, version 32.1.1*

I ordered a taxi for half 3 at lunch time and it did not turn up until 3.50 I finished work early to get to the doctors now I’ve missed my appointment and I get paid less for leaving early disgusting company I called them 5 times time to go to bennetts

### 2/5 — App good, prices not

*2017-04-10, version 11.2.1*

The estimated price is way off - and the prices too pricey - was told £8 but was £12 rip off!

### 3/5 — Ok app needs work

*2016-04-30, version 11.2.1*

Car Tracking Needs a refresh button as not sure the map always refreshes

### 4/5 — Use another company!

*2021-08-16, version 33.3.13*

App works great, that is if they actually have a taxi to give you! Booked half an hour in advance and still left waiting 25 minutes over the time outside Asda with frozen food and young children. I’m sorry but you shouldn’t accept orders you can’t fulfil, most people would be more than happy to just use another company. Take my advice, pay 20p more with another company and get home at the time you actually booked!  Never using again

## Most praised reviews (6 highest-rated)

### 5/5 — Keith

*2024-02-09, version 34.5.10*

First time using the app easy and taxi was 5 minutes great job 👍

### 5/5 — Amazing

*2024-01-13, version 34.5.10*

Our taxi driver was a legend, lovely guy

### 5/5 — All good

*2023-07-22, version 34.0.23*

Taxi came on time by the second. Driver was lovely. Had no problems with the app so far

### 5/5 — Convenient

*2022-05-19, version 33.5.39*

Convenient app. I’ve used it several times and booked taxis in advance. Can track the driver to see where they are. Recommended 😁

### 5/5 — Bang on

*2020-01-25, version 32.1.1*

Downloaded the app, booked taxi and was there in minutes. Paid what the app said too. Really quick and easy to use- very much like Uber.

### 5/5 — App works company don’t

*2017-12-09, version 11.2.1*

App works fine the company on the other hand don’t. They will stop booking with no notification they will get your driver doing other jobs 1st many times I have been left waiting. Today was the last straw. Booked via the app and was told 7min wait 35min waiting in the snow and a call to them to be told “the app don’t work properly” and paying £10 for a job that in Birmingham would cost £6. Joke. I’m now cold and late for work. But they don’t care. 

The company gives the app a bad name as the app works as I used the same platform app with no problems with star cars and Plymouth taxis.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*