# Acorns: Save & Invest Money — user reviews

> 1,081 indexed App Store user reviews of Acorns by Acorns Grow Incorporated, rated 4.70/5 from 958,083 ratings.

- Source: https://appshunter.io/ios/app/acorns-save-and-invest-money/id883324671/reviews
- App overview in markdown: https://appshunter.io/ios/app/acorns-save-and-invest-money/id883324671.md
- Rating breakdown: 5★ 821,380 · 4★ 82,507 · 3★ 25,340 · 2★ 6,837 · 1★ 22,019

## What do users think of Acorns?

Overall sentiment: positive

**Pros**

- 🚀 Exceptionally remarkable and highly impressive cryptocurrency recovery technology solution!!
- 🚀 Professional and highly efficient cryptocurrency recovery services!
- 🚀 Most extremely effective well experienced crypto recovery service expertises!
- 🚀 Helping people make good decisions about recovering their cryptocurrency lost funds.
- 🚀 Amazing way to recover your stolen funds!
- 🚀 Full lost coin recovery
- 👍 A Great Way To Save Spare Change:
- 👍 Incredible!!!!
- 👍 Acorns is AWESOME

**Cons**

- 🐛 You may never see your money again
- 🐛 Lack of non automated assistance, a real person would be nice.
- 🐛 Terrible when you need it most
- 🐛 Unnecessarily Complicated
- 🐛 I don't even know man
- 🐛 Horrible customer support.
- 🐛 Only good for investing
- 🐛 Pathetic Business Practices
- 🐛 Useless if you don't have a mainstream bank.
- 🐛 Worst customer experience
- 🐛 More like a weed then an oak this app is a joke
- 🐛 Transaction Dispute
- 🐛 Do not use this Company
- 🐛 Retrasos intencionados

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices

**Most requested features**

- Dark mode option
- Advanced analytics dashboard

## Newest reviews (10 of 1,081)

### 4/5 — Not moving one cent and I put in weekly

*2026-09-07, version 4.209.0*

So frustrated I may just take my money out and close my account

### 4/5 — No Spanish Costumer Service

*2026-09-06, version 4.209.0*

Good app. However, if you do not speak English try something else.

### 2/5 — Nice app, very poor customer support

*2026-09-05, version 4.209.0*

I'm a long-time Acorns user, probably around 9 years now. While the app is easy to use and great for people who are new to investing or who don't want to think about it much, I've found that Acorns' customer support has gotten consistently worse over the years and is now very poor, much below what I find to be standard in the financial industry. As such, it is difficult for me to recommend this app to anyone any more, especially given how many good alternatives there are out there.

Fairly common tasks like rolling over an account into your Acorns Later IRA require reaching out to customer support. It's very clearly outsourced and heavily scripted, and getting someone to actually take the time to understand what you're asking for is a recurring problem. You will also frequently be asked to provide information that you've already provided in the same email thread; it's as if your messages aren't actually being read. They will then promise to address your concerns within some number of business days, and then never actually follow through, forcing you to email again - and start the whole process over again, and it can take many weeks to resolve simple issues. Heck, when my Acorns debit card expired, they just let it expire. I had to take the initiative to reach out to them to request a new one, something no other bank has made me do, ever.

### 2/5 — Subscription based

*2026-09-03, version 4.209.0*

I wouldn’t say the app is deceptive, but they ask you a bunch of questions, they take your identification information, get your banking info and then the last step is to tell you they have a small monthly fee. The fee thing should be at the beginning of the process.

### 2/5 — Slow to give your money back

*2026-08-29, version 4.208.0*

Don’t try to make a plan for your own money to show up on time. It would probably be faster to have your money sent back to you by horse. It has been multiple occasions where I may start the transfer on a Monday or Tuesday with it expecting on Friday. Friday rolls around and here I am being told it will be there Wednesday this upcoming week now. Over a week. To have my own saved cash returned to the checking account it came out of. Great at saving your money, just don’t count on it to want to return it in any hurry. Don’t think, yeah I can count on it to send me back my own money within a decent time line. Plan emergencies two weeks out or don’t count on acorns to be of any help.

### 3/5 — Used to be a Simple piggy bank

*2026-08-28, version 4.208.0*

Used to be able to simply put aside change and save. But now it’s just an excuse to tax on what you save.

### 4/5 — Need to diversify

*2026-08-28, version 4.208.0*

Developer needs to let investors to pick more stock option

### 2/5 — Can be frustrating

*2026-08-25, version 4.208.0*

Trying to Upload requested documentation, but getting error message that’s says “oops something went wrong, try again or contact us.”  Cannot contact you unless I’m able to log in, which I can’t into I’m able to upload requested documents

### 4/5 — Making money

*2026-08-24, version 4.208.0*

This is a great idea the loose change goes into my account and I have

### 1/5 — Worst app I’ve used by far

*2026-08-23, version 4.207.0*

This app will not make us an easy process to pull your money out or close the account will not be using again the process was so difficult for no reason at all

## Most critical reviews (10 lowest-rated)

### 1/5 — Money Thief’s

*2026-09-06, version 4.209.0*

This dumb app can take my money out of my “unverified bank account” but as soon as I try to take my money out, it won’t let me. I’ve verified it so many times that it’s actually ridiculous. Don’t waste your time or money on this stupid app.

### 1/5 — Scammy

*2026-09-06, version 4.209.0*

Don’t do it they’ll automatically sign you up for the most expensive plan they can and I’ll take the little guys tiny investment, which was all I could afford to make.

### 1/5 — Took my money

*2026-09-04, version 4.209.0*

I downloaded the app to give it a try but I ended up not going through with it and deleted it, I checked my bank account and it had signed me up for a subscription and taken $20 from me without me doing anything. I would really appreciate it if my money can be returned back to my bank account.

### 1/5 — Fake

*2026-09-04, version 4.209.0*

Fake 5 stars reviews

### 1/5 — Referral promo is a scam

*2026-09-03, version 4.209.0*

Don’t work with this dishonest company

### 1/5 — Whatever update you guys did SUCKS

*2026-09-02, version 4.209.0*

I can’t get into my account all of a sudden and I haven’t changed my login information in years. Everything I’ve tried has not worked. And I can’t even contact support without logging in!! Every time I put in my email it says there’s no account connected with that email, but I still get your emails AND you sure as hell keep taking money from my account each month. As soon as I get in, I’m taking all my money out and using another company.

### 1/5 — Bro

*2026-08-31, version 4.208.0*

Can’t even use it every time I sign up I gotta do verification then it says all set but it keeps doing that I can’t do nothing!

### 1/5 — 1 Star Account Closed After AI Flagged “Suspicious Activity”

*2026-08-27, version 4.208.0*

1 Star Account Closed After AI Flagged “Suspicious Activity”

I’m extremely disappointed with Acorns. My account was apparently flagged for “suspicious activity,” even though I provided proof verifying who I am, including my bank information showing my name on the account and a photo of myself holding my driver’s license.

Despite providing all of that documentation, Acorns still closed my account. What makes this even more frustrating is that I’m now being told my funds may be held for over 60 days.

It feels like an automated system or “AI” incorrectly flagged my account, and instead of actually reviewing the evidence I provided, Acorns chose to shut the account down. I understand companies need security measures to prevent fraud, but legitimate customers shouldn’t be punished because an automated system gets something wrong.

I would strongly recommend Acorns improve its verification and customer-support process. If a customer provides legitimate documentation proving their identity and ownership of their bank account, there should be a reasonable way to have the situation reviewed by an actual person and access their money without an excessive delay.

I hope Acorns resolves this and releases my funds much sooner. As of now, I would not recommend Acorns based on my experience.

### 1/5 — You need password help?

*2026-08-26, version 4.208.0*

HAHAHAHAHAHA.  Don’t bother asking these people. They’ll lock your account, which requires you contact them, and then act like total morons. 

It took me Over two months to get back into my account. You read it right TWO MONTHS. 

Meanwhile they closed my checking account I suppose because I couldn’t fully activate it because of their moronic employees. 

Put your money in a piggy bank.  At least you can take a hammer to it.

### 1/5 — Suspended my account for no reason

*2026-08-25, version 4.208.0*

Everything was working fine, already submitted my documents and then my account gets suspended. Customer support sucks you don’t even email me back and I already submitted the required documents as proof of who I am. What a joke of a company and app thanks for nothing.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy to use for beginners

*2026-09-08, version 4.209.0*

Successful and effective

### 5/5 — Big bucks$

*2026-09-05, version 4.209.0*

It’s been awsom

### 5/5 — Buen trabajo

*2026-09-04, version 4.209.0*

Me fue muy útil me encantó gracias

### 5/5 — LOVE Acorns. Wish you’d make 1 change.

*2026-09-04, version 4.209.0*

Started as a means to just save a few $ rather than spending it if I had money in my account. Now, 6 years later I’m at $58K, quite a bit more than I imagined. My one complaint/change I wish you’d make? If I reduce an allocation percentage in my custom portfolio, I  don’t get a check from Acorns (that’s good). But if I reduce my position to 0%, I have to wait for a check/e-deposit from Acorns to reinvest those funds into another stock. Not the best process. Once the sale is made and funds are available, I’d like to be able to immediately reallocate the proceeds to another stock.

### 5/5 — Acorn

*2026-09-04, version 4.209.0*

Awesome way to learn how to better take control of your money

### 5/5 — Great App

*2026-09-03, version 4.209.0*

The App is Helping me Save Money in ways that I would not have imagined possible! Andrew Schultz ~ September 2026

### 5/5 — great value and easy to use

*2026-09-01, version 4.209.0*

I enjoy Acorns a lot! the interface is user friendly and I like how simple investing has become. I am one of those people who does not really want to watch about the stock market every day, so having it automated for me is very helpful. My value has only been increasing and this is encouraging.

### 5/5 — Great app

*2026-08-30, version 4.208.0*

Great app

### 5/5 — Great way to invest

*2026-08-27, version 4.208.0*

Love it!

### 5/5 — Excelente

*2026-08-24, version 4.207.0*

Excelente

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
