# ACS Church Life — user reviews

> 73 indexed App Store user reviews of ACS Church Life by ACS Technologies Group, Inc., rated 2.70/5 from 49 ratings.

- Source: https://appshunter.io/ios/app/acs-church-life/id291375550/reviews
- App overview in markdown: https://appshunter.io/ios/app/acs-church-life/id291375550.md
- Rating breakdown: 5★ 10 · 4★ 9 · 3★ 6 · 2★ 3 · 1★ 21

## Newest reviews (19 of 73)

### 2/5 — Buggy

*2024-03-01, version 2019.6*

When it works, Church Life is a really helpful directory that can help connect faces to names in your congregation.  But more often than not, the app has been crashing, returning a lengthy error message decipherable only to software developers.

### 3/5 — Works great when its working

*2020-05-04, version 2019.6*

Unfortunately, there have been several times when the App decides my login is no longer valid & there is no visible way for me, as an App user, to update my information.

### 3/5 — Decent app

*2019-09-17, version 2019.6*

Church life is a decent app that ties into ACS.
So remember your account will need to match what information your church has for you in ACS and is admin-ed through ACS. So if you have trouble talk to whoever is in charge of your ACS programs at the church.
Works great on the phones but is lacking on iPads.  Screen stays tiny no matter the iPad size.
Could be a great app but needs better development.

### 4/5 — Great Directory

*2017-09-23, version 2017.17*

Our church is wanting to replace the printed directory for this app, which is a great idea. One thing that we commonly hear is that there isn't a way to search via pictures. That would be a wonderful tool in the search page have the Pics beside the name. That's the only enhancement it needs. It's a go to app otherwise.

### 4/5 — Are you having trouble logging in?

*2017-06-28, version 2017.10*

Contact the person in charge of the ACS program for your organization, you can't fix it through the app.

### 1/5 — Log in Fail

*2017-06-03, version 2017.10*

After the most recent add on or upgrade the app no longer remembers my log in info. 2nd review. It's June 3rd and the app keeps crashing on opening. Reinstalled it now telling me my username and or password is in correct. It's not. This app has been very inconsistent.

### 1/5 — Please fix this - will not stay logged in

*2017-04-04, version 2017.02*

This was a useful app until something happened recently and it will not stay logged in. Even when selecting the option to "remember me" I still have to log in whenever I need it. It's very frustrating. It would also be nice if you had a setting to make it default open to the calendar rather than "people" which is what I need it for the most.

### 1/5 — Useless

*2017-03-14, version 2017.02*

The app said I needed to change password and sent me to page to do so. After changing, it would not connect saying that email or password not supplied. So it is a useless app to get. Don't bother as it eventually will stop working for you.

### 1/5 — Can't retrieve password

*2017-03-04, version 2017.02*

There is no way to retrieve a forgotten password. I'm using the one I'm certain is correct, but it just says invalid, and asks me to double check. Not a use-friendly app, sorry

### 2/5 — What happened?!

*2017-01-30, version 2017.02*

The app had member directory. Now it's gone! What happened?!

### 3/5 — NO "FORGOT PASSWORD" LINK

*2017-01-12, version 2016.25*

Church Life worked fine until I forgot my password. There is no way to recover it! There needs to be a "Forgot Password" link added.

### 1/5 — No way to retrieve forgotten password

*2017-01-05, version 2016.25*

I hadn't used the app for a while, but when I did, I had to sign in with an email address and password. I did not remember my password, but there seems to be no way to retrieve it. Useless now!

### 1/5 — User Names All Taken

*2017-01-03, version 2016.25*

Can't write a review for this app - every user name taken...now they added site ID so can't access info.  No help here.

### 1/5 — Update Issues

*2016-12-30, version 2016.25*

The last "upgrade" in 2016 makes you sign in every time even though "remember me" is selected.  Please, stop breaking this app!  Clearly you guys at ASC must not use this app yourselves or you would fix this and keep it fixed.  This is a simple process that other apps use daily.

### 2/5 — Log in won't remember

*2016-12-17, version 2016.25*

This app is ok, but it won't remember my log in and password! Very frustrating when I'm trying to quickly pull up a phone number or check the calendar.

### 1/5 — Unreliable at best!

*2016-12-15, version 2016.25*

Update: this app continues to work reliably and after the last update the "remember login" feature does not work. 

ACS needs help moving into the mobile world. This app is unreliable and frustrating. For the amount of money our church pays for their service we should expect better.

### 1/5 — Broken

*2016-12-06, version 2016.25*

If I had a nickel for every time this app has been broken by an "upgrade," or at the very least lost my sign in credentials in the process, I could fund my church's building campaign. Every ACS system is a mashed together mess, but this is ridiculous even for ACS. With this "upgrade," I'm forced to change my password, and then the new one isn't recognized. A screen reading "no email or password provided" after the supposed change makes the app worthless. Please fix this!!

### 1/5 — Crashes immediately

*2015-12-21, version iOS App 2015.23*

The app used to work fine on my iPad Air (though it wasn't optimized to take advantage of the extra real estate an iPad affords over a phone, but no biggie.) now it crashes before opening - I see a glimpse of a login screen and then, gone.  Sad, as it used to be very convenient to look up church members from this app including bringing up maps to their home.

### 2/5 — Crashes!

*2015-11-01, version 2015.13*

Updates OS. App keeps crashing. ACS support, status update?

## Most critical reviews (10 lowest-rated)

### 1/5 — Locked out

*2019-12-01, version 2019.6*

This app worked great until it required my email address and password and there is absolutely no way to recover it.  The screen only has a place for the email and password but nothing to send to the company to reset it.

### 1/5 — DOESN’T WORK

*2019-07-16, version 2019.6*

NO WAY TO SIGN IN NOR SIGN UP!

TOTALLY WORTHLESS!

### 1/5 — i can’t Sign up

*2019-02-17, version 2019.4*

how do i Sign up?
i noticed this has been a issue for a while i don’t expect this to be fixed but it’s still annoying.

### 1/5 — Terrible App!!

*2019-02-05, version 2019.4*

Got this app a while ago, and it worked fine. Got the latest iPhone and had a message it wasn’t compatible. Looked at it today to see if there an update so I could use it. I don’t have my password, and there is nothing to click on to have the password sent!  One star is too many, but I couldn’t send without something!

### 1/5 — Problems

*2018-11-17, version 2018.5*

I’m unable to log in or change my password. I deleted and reinstalled the app, but it didn’t help.

### 1/5 — Sign in

*2018-09-13, version 2018.3*

How do you sign in to the app?   Anyone please share

### 1/5 — Can’t figure out how to sign up/sign in, even after getting the site number.

*2018-09-09, version 2018.3*

Can’t figure out how to sign up/sign in, even after getting the site number.

### 1/5 — Account creation

*2018-08-23, version 2018.3*

You are not able to create an account through the app. Seriously, how do I create an account??

### 1/5 — Cannot create an account

*2018-07-17, version 2018.3*

I love the concept behind this app, but it is not allowing me to create an account. Does this mean I’ve been excommunicated?  Seriously—I cannot find the screen that allows me to create an account.

### 1/5 — Church life

*2018-07-09, version 2018.3*

What is going on? It will not let me register or sign in on IPad.
How do u sign in if it will not let u create an acct???

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome app

*2018-09-25, version 2018.5*

We love this app at our church.

### 5/5 — Waiting for Apple to release May 2015 update.

*2015-06-10, version 2014.94*

This app is vital to our church ministries and the new functions in the much anticipated 2015 update are awesome on other platforms.  Release the update please Apple!

### 5/5 — Pastor Chet Haney

*2015-05-19, version 2014.94*

This indispensable tool has helped me greatly as a pastor to know my congregation.  I've wanted something like this for years.  I've thought before about trying to put my whole church in outlook.  I've thought, "Why can't I have everyone in my phone?"  I don't ask that anymore.  I whip out Church Life, and there I have names, pictures, directions (linked to iMaps), emails, cell phones, home phones, and the names of spouses and kids, all in two seconds, all at my fingertips.  If I see someone in the distance, I sometimes check for their first name or their kid's before they get to me.  It's golden.  We're in the process now of exploring how to get this tool in the hands of all our staff, all our leaders, and ultimately, the members as well.  Other than a new times with log on difficulties, this app works seamlessly, and runs perfectly.  I have no complaints.

### 5/5 — Quick to fix problems!

*2013-09-19, version 2013.63*

There's a man named Tim who works at ACS who handled my problem immediately.

### 5/5 — Excellent

*2013-07-03, version 2013.55*

The giving feature really takes it up a notch.

### 5/5 — Love This Update!! Thank You!

*2012-12-18, version 2012.42*

I really enjoy the new features you guys added. The ability for staff to add comments right from the app is great!! Also love the changes to the calendar, espicially the new calendar refresh. Thanks ACS!!

### 5/5 — Great tool

*2011-11-02, version 2011.16*

The new release works great!  Solved issues we were having related to security (who could see which people).

### 5/5 — Thank you!!!

*2011-11-01, version 2011.16*

Yes finally I can add to contacts, text from the app, and open the address in google maps!!! Thank you do much. This update makes this app so much better!!!!!!

### 5/5 — Use it all the time!

*2009-11-01, version 0*

Great app!  Use it with both Access ACS and Facility Scheduler.  Now I always have my church contacts and events up to date and in my hand.  Can't wait for future features I hear are coming.

### 5/5 — Answer to Prayer

*2008-09-25, version 0*

As the pastor of Revolution Church, this is truly an answer to prayer. I have needed to ability to access our church member and prospect information from my iPhone for a while now. ACS Church Life now makes this possible. I can now easily retrieve a prospect complete with phone, email, and address. Then quickly call, email, or find driving directions straight from within the ACS Church Life application.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
