# ACS FUNdraising — user reviews

> 59 indexed App Store user reviews of ACS FUNdraising by American Cancer Society Inc, rated 4.40/5 from 386 ratings.

- Source: https://appshunter.io/ios/app/acs-fundraising/id918469737/reviews
- App overview in markdown: https://appshunter.io/ios/app/acs-fundraising/id918469737.md
- Rating breakdown: 5★ 278 · 4★ 58 · 3★ 14 · 2★ 13 · 1★ 23

## What do users think of ACS FUNdraising?

Overall sentiment: mixed

**Pros**

- 👍 Very easy to use
- 💳 Accepts credit card donations
- 💸 Scans checks easily
- ⏱️ Real-time donation upload
- ✅ Simple and convenient
- 💖 Makes fundraising easy
- 💡 Useful for events
- 🤝 Good support from ACS team

**Cons**

- 🐛 App crashes frequently
- 🔄 App logs out unexpectedly
- 🚫 Cannot select profile tab
- ⏳ Slow to update counts
- ⚠️ Inconsistent performance
- ❌ Not user-friendly for some
- 🔄 Stuck in update loop
- 🔒 No 'Keep me logged in' option
- 🐌 App is slow
- 📸 Camera access issues for scanning checks

**Commonly reported bugs**

- App forces closes itself
- App crashes when selecting 'my profile' tab
- App crashes on latest update
- Donation date posted incorrectly (2023 instead of 2024)
- App crashes with any action after update
- App won't load or says email isn't valid
- App won't open after update
- App crashes on launch after forced update
- App crashes when changing profile picture
- Cannot scan credit cards
- App gets stuck when sending emails, requires re-login
- App kicks user out and won't allow re-login
- Emails cannot be sent via new update
- Endless update loop at App Store
- Cannot join a team on the app, requires desktop
- App crashes when depositing checks
- App crashes when selecting a team
- App not visible after download
- App doesn't keep user logged in
- App is slow to update counts
- App keeps kicking user off and shutting down
- Cannot get to dashboard or see credit card donations
- Cannot get into account after update
- App needs update to support iOS11
- Crashing with iOS 11 update
- Cannot share progress on Facebook
- Issues logging in after logging out
- Camera functionality to scan checks not working
- App cannot connect to ACS server
- App stuck on logo page

**Most requested features**

- Ability to donate to individual team members
- Option to record cash donations
- Ability to label or add notes to check donations
- Allow sharing own pictures from events
- Make it easier to join as a team member on the app
- Improve user interface to match website
- Fix the 'Keep me logged in' functionality

## Newest reviews (12 of 59)

### 3/5 — Its ok

*2025-03-16, version 4.12.0*

sometimes it deletes my photos and logs me out which is annoying but other than that it is good

### 2/5 — Help

*2021-05-26, version 3.28.1*

Tried opening the app and it won’t load now and now it says email isn’t valid and I have been using the app for 3 years ugh.

### 4/5 — App won’t open

*2020-03-17, version 3.20.2*

I updated the app and now it will not open. When I click on it, it just takes me back to my home screen. First issue I’ve had with the app

### 5/5 — LOVE IT!!!

*2020-03-10, version 3.20.2*

My school is having a fundraiser for this organization. It was really easy to collect donations with just 1 click. The people who were donating found it really helpful to when scanning their card, because that feature allowed then to know that I wasn’t saving their credit card number. The check feature was also really helpful, because it is minimal work. 
Ultimately I LOVE IT!!!

### 2/5 — crashing

*2020-02-24, version 3.20.0*

it keeps crashing and glitching when i try to change something on my pfp

### 3/5 — Can’t scan credit cards

*2020-02-19, version 3.19.0*

I was able to scan a check and manually enter a credit card.  For some reason I could not scan in the credit card

### 5/5 — So convenient for accepting checks

*2020-02-17, version 3.19.0*

This is so easy for taking check donations. I just wish I had a way to label or add notes about which fundraising event it was from. I like that it also sends a receipt to the donor.

### 3/5 — Not working with emails

*2019-09-26, version 3.15.0*

After you send one it gets stuck. So you have to delete draft and keep logging out.

### 2/5 — Sending email

*2019-09-24, version 3.15.0*

Right now, from the iPhone, emails can’t be sent via this new update.

### 2/5 — Joining a team -not easy on App

*2019-08-26, version 3.13.1*

Cannot join on app as a team member.  Need to use desktop

### 5/5 — Love it!!!!!

*2019-07-06, version 3.11.0*

ACS couldn’t make it easier for Relay for Life supporters 😀

### 4/5 — Works Great

*2019-04-20, version 3.10.0*

Works fine with online paying but I wish there was an option to say I had raised through cash.

## Most critical reviews (10 lowest-rated)

### 1/5 — Bug in latest update

*2026-05-03, version 6.0.3*

Cannot log in since the latest update.

### 1/5 — App Not User Friendly

*2025-07-07*

Ok. I’m not a techno wizard. I shouldn’t have to be if you want folks to donate to Relay for Life. 
I have downloaded the fundraising app — several times — and still can’t get it to work successfully. 
The app “successfully” accepts pictures of check front and back but the check amount never appears in the Team account and the individual has yet to get the promised receipt. Bad experience on all sides

### 1/5 — App is horrifically glitchy

*2023-10-29, version 4.0.0*

I have an iPhone 15 pro max and this app forces closes itself all the time. I actually cannot even select “my profile” tab on the bottom. Every time I touch “my profile” the app forces closes and exits back to Home Screen. There are numerous areas of the app that this happens on. I have deleted and redownloaded 3 times and it still continues.

### 1/5 — App Crashes - Unuseable

*2023-10-16, version 4.0.0*

After the update, the app now crashes with any action. It isn’t usable

### 1/5 — Can’t log in

*2020-10-24, version 3.25.0*

I updated my phone & cannot get into this app

### 1/5 — Forced to update, now won’t launch

*2020-03-09, version 3.20.2*

I was forced to update today, and go figure now it crashes on launch every time on iPhone 8.

### 1/5 — Newer update is also trash

*2019-09-24, version 3.15.0*

You can get to the app now with the new update but it kicks you out and won’t allow you to log back in.…

### 1/5 — What Happened?

*2019-09-23, version 3.13.2*

Everything was fine until this afternoon when I got stuck in an endless update loop at the App Store. Not working! This should not be during a “Fun”draiser. Ridiculous.

### 1/5 — My app is not visible.

*2018-08-20, version 3.5.0*

It was there one and not visible the but is it in the App Store as downloaded

### 1/5 — Kicks me off

*2018-01-23, version 3.1*

I am a survivor and I have a page to share so people can donate and buy luminaries. But, I cannot do any sharing because the app keeps kicking me off and shutting down on me.

## Most praised reviews (10 highest-rated)

### 5/5 — App

*2025-11-03, version 4.14.4*

Very easy to use!

### 5/5 — App crashing on latest update

*2023-10-23, version 4.0.0*

Hey guys
When I click on my profile, the app crashes in the latest version.  Also, used the link in the app for my Facebook fundraising and someone used it to donate but it posted to 2023 instead of 2024. I did sign up and commit for next year before starting the fundraising and I did exceed the 2023 goal well before race day so not sure what’s happening.

### 5/5 — App

*2021-08-29, version 3.30.1*

The app is easy to use for checks or credit card.

### 5/5 — Fundraiser App

*2021-08-16, version 3.30.0*

Very easy to use , and if I have an issue or simple question the team at ACS is there for support. This tool allows us to have the power to upload donation real time. Great tool

### 5/5 — Easy use for credit cards

*2021-05-08, version 3.28.1*

So pleased to be able to do both credit cards and checks on my own especially during the pandemic. Our offices are few between now so this app is so beneficial!  And simple!!!

### 5/5 — Love the app

*2021-04-01, version 3.27.0*

So easy to use and keep track of my donations and donors!

### 5/5 — Easy to use!

*2021-04-01, version 3.27.0*

This app is so easy to use for credit card donations while at an event when people will say, “I don’t have cash.” And the ability to scan checks helps process donations so much faster than mailing to the home office of the organization. During the pandemic, this has been a lifesaver. Literally.

### 5/5 — Easy and simple

*2021-03-22, version 3.26.4*

This app is easier than ever to use.  Great for scanning checks and user friendly!

### 5/5 — Super Easy

*2021-03-22, version 3.26.4*

I LOVE the fundraising app! Super easy to use! Especially great being able to take credit cards as payment!

### 5/5 — Fundraising made easy

*2021-02-10, version 3.26.4*

This app makes fundraising super easy and convenient. I highly recommend everyone try using you and I’m guessing you will be hooked too.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*
