# ACT Companion: Happiness Trap — user reviews > 161 indexed App Store user reviews of ACT Companion by Berrick Psychology, rated 4.20/5 from 154 ratings. - Source: https://appshunter.io/ios/app/act-companion-happiness-trap/id668468577/reviews - App overview in markdown: https://appshunter.io/ios/app/act-companion-happiness-trap/id668468577.md - Rating breakdown: 5★ 101 · 4★ 23 · 3★ 8 · 2★ 5 · 1★ 17 ## What do users think of ACT Companion? Overall sentiment: negative **Pros** - 💡 Helpful for reducing stress and anxiety - 👍 Great for learning and practicing ACT techniques - 🚀 Accessible and easy to use - 👍 Variety of guided exercises and meditations **Cons** - 🐛 App freezing and not working for many users - 🐛 Login/sign-up issues preventing access - 🔒 Concerns about data privacy and security - 💰 Paid subscription required to access full content **Commonly reported bugs** - Notifications and reminders not working - Inability to create new user accounts - Subscription issues and lost access to paid content **Most requested features** - More frequent app updates and bug fixes - Ability to edit journal entries and access past data - Integration with Apple Health/Watch for tracking - Offline access to content ## Newest reviews (19 of 161) ### 3/5 — Fix the app please *2025-10-26, version 3.8.5* I have used the app regularly for over two months now ,I may have to cancel my subscription because the app is frozen and does not work ### 4/5 — Great! *2025-07-18, version 3.8.5* Wonderful resource. I wish it had a general journal tool though, as the weekly check-in is quite structured which isn’t always needed. And I wish the journal entries after the guided audios allowed more writing space. ### 2/5 — Does not work *2024-08-07* Trying to get into the app and just get spinning thing. Tried deleting it and turning my phone off and installing it again. I had an account but cannot even get into the app. It worked once, then this. ### 3/5 — Not ADHD-friendly *2024-06-18, version 3.8.5* Lots of menus, exercises are many steps, audio can’t be sped up. ### 3/5 — Fees for use should be disclosed before logging in *2023-02-09* It annoys the heck out of me that apps can ask for my email and name before telling me that I need to pay to access the content. You got my info for free. That lacks informed consent. If you were a mental health professional, you’d know that was a big ethical no-no. **Developer response:** There's quite a lot of free content in the app which you can try out before deciding whether or not to pay for full access. Your email address is simply used to create a login account, we never share it with any third parties or send you promotional emails. ### 4/5 — Good app for reducing stress *2022-02-22, version 3.6* The exercises are great for helping you distance from your thoughts and regulate your emotions. It helps if you’re familiar with Acceptance Commitment Therapy principals. ACT is easy to understand if you watch a video on YouTube or read one of the books. ### 4/5 — meditation ends under Lock Screen *2022-02-17* Really enjoy the app, but during longer meditations, such as “notice your emotion,” it ends after a couple minutes when iPhone screen closes. Need a way to keep it open for entire 11 minutes. **Developer response:** We'll be releasing an update to fix this issue very soon. Please accept our apologies in the meantime. ### 1/5 — Doesn’t work *2021-11-09, version 3.4* Tried on multiple occasions to create an account. The timer spins for some number of minutes as though it’s loading and then says “request has timed out”. Impossible for me to comment on the content of the app. Although it seems like others’ complaints are valid: the app is not updated. ### 1/5 — Log In Failure *2021-11-02, version 3.4* Cant log in. Says ‘Request Time Out’. ### 1/5 — Can’t create a log in *2021-11-02, version 3.4* Hi, I can’t create a log in for this app and the contact form via support sends a 404 error. Please help. ### 1/5 — App not working :’( *2021-10-29* Devastated that it seems this app is no longer operational. I downloaded and opened it, then went to set up a New User account with my email and password, but every time the request would time out. I thought it must be a connectivity issue so I tried just using wifi, then just cellular data, then again using the much stronger internet connection at work, still nothing. I tried restarting my phone, I tried uninstalling the app and then reinstalling it multiple times. I then went to the support page, filled out the contact us form requesting help, and when I submitted the form it just said Error 404: Page Not Found. I tried again, same response. I’m at such a loss, I really need this app and I was willing to pay for it. :’( **Developer response:** Please try downloading the latest update, which should have addressed this issue. If you continue to experience any issues please send a message to support@actcompanion.com. ### 1/5 — Not working *2021-10-25, version 3.4* I cannot sign in. The AP just times out. What’s going on?? ### 1/5 — Does this app this work? *2021-10-23, version 3.4* The app requires you to register. I tried to register as a new user, but I got “The request timed out”. App last updated 3 years ago. Tried Developer Website but “Get in touch” form is broken. ### 2/5 — Unable to log in *2021-10-22, version 3.4* Keeps saying session log in timed out. Eager to try this app so help needed. Thank you. ### 1/5 — Cannot connect to server *2021-10-21, version 3.4* Cannot connect to server to set up a new account for a week now… deleting it. ### 2/5 — Cannot Register *2021-10-19* I am trying to sign up for this app, but the request times out whenever I enter and submit my information. I have heard good things about the app, but cannot accurately review it if I can’t get into it. **Developer response:** Please try downloading the latest update, which should have addressed this issue. If you continue to experience any issues please send a message to support@actcompanion.com. ### 1/5 — It doesn’t work *2021-10-13, version 3.4* I cant create the account to even use it ### 1/5 — Unable to create new user *2021-09-16, version 3.4* I tried to access this app, I was not able to create a new user. After entering my info all I got was a message that said ok. And when I tried to log in, it did the same thing. ### 1/5 — Help with the app *2021-07-30, version 3.4* This is more a query than a review. I have the app, I’ve purchased the full subscription but it’s still locked and the app assistance isn’t working. ## Most critical reviews (10 lowest-rated) ### 1/5 — Downloaded the app but can not sign up *2024-08-24, version 3.8.5* When I press the open button and go to sign up nothing happens. Is there a password rule that I am not obeying? Is this app still supported? ### 1/5 — Unable to create a new sign in account *2024-03-12, version 3.8.5* Unable to create a new sign in account after many attempts. ### 1/5 — Can’t get passed the login/sign up page *2024-02-25, version 3.8.5* Downloaded it and tried to sign up, it just stops every time and doesn’t work. Tried to see if it had signed me up without saying anything, but the login page is the same.. starts to do something and then just stops. Pointless app of you can’t even use it! ### 1/5 — Not very good for anxiety *2023-11-08, version 3.8.4* Shame you can’t give - marks!!! Down loaded Go to create an account and it won’t let you. And this is supposed to help your mental health. NOT. ### 1/5 — What did i pay for? *2023-01-31, version 3.8.4* I downloaded this app on 2 May 2015 and paid $14.99. Over the years, the developers have locked the majority of exercises behind a subscription paywall. This is poor form. I don’t trust that paying for a “lifetime subscription” would mean you would receive full access into the future because it certainly didn’t for me so buyer beware. I paid $14.99 in good faith only to be locked out of the majority of the app. ### 1/5 — Can’t set up account *2022-10-12, version 3.8.2* Was trying to check it out to possibly recommend to a client but stuck at create account screen with the endlessly spinning icon. Don’t tell me to download the latest version as I just did. ### 1/5 — Not possible to make new account *2022-05-22, version 3.8.1* I’m looking forward to see what this app has to offer. Over the course of two days and multiple attempts, I have not been able to make a new account or log in. ### 1/5 — Edited review since update Jan ‘22 *2022-01-30, version 3.6* Below is my previous review but since the app has been updated and revamped I no longer have access to the lifetime subscription I paid for. I emailed their customer service to find out what my logins are (I think they may have been automatically generated since I didn’t need log ins previously - some apps do this and it’s usually not problematic). However now it seems to have completely erased the registration I had and logged me out since update. I’ve been completely IGNORED! I’m annoyed to not have gotten any response since I’m a loyal user and trusted this app to buy the full price version. Considering this is a mental health app you’d think they’d care more about their customers. Previously I loved this app but now… Be careful with this one. Might just be after your money short term rather than honouring the purchase agreement to their customers. Previous review: Really helpful app. I loved the free version and have now subscribed. One of my go to for self care. This is a great resource of tools that can be used alongside professional support. This model is helpful in reminding someone to check in with themselves and not get too caught up in negative thoughts. I’ve noticed the last update was a year ago, I hope the developers continue to work on the app and keep it up to date because I’ve become a unlimited subscriber ### 1/5 — Doesn’t recognize me after new update *2022-01-17* It looks like the app has been redesigned. It asked me to sign in again. It says my email doesn’t exist?! I paid a one-time fee for the app a couple of years ago. I used to get reminders several times a day. I have a lot of data in there that I don’t want to lose. What gives?! **Developer response:** Please send a message to support@actcompanion.com and we'll get your access restored straight away. ### 1/5 — Act Companion Errors *2021-11-10, version 3.4* Can’t create a new user. I’m getting a “cannot connect to the server” error. Big waste of time… ## Most praised reviews (10 highest-rated) ### 5/5 — The recent updates are great! *2023-02-04* Thank you. With the additional features, e.g. Dropping Anchor exercises, I feel I have all the tools I need in one place. I used to have to exit the App and go into my saved audio files if I wanted to practice dropping anchor. Now it’s here in the App. Same goes for other ACT tools that I wanted to practice but weren’t on the old version of the App. Now they’re here. Great improvements. Thank you! I recommend this App, Dr. Harris’ books, and the online course to everyone. Life changing stuff that can help everyone wherever one might be in life. ### 5/5 — Helpful! *2021-04-12, version 3.4* Thankful for accessible ACT activities! Creative activities and the app motivates me to stick with ACT interventions, thank you! ### 5/5 — Great way to start mindfulness *2021-02-14, version 3.4* I really like the way this app reminds you to practice mindfulness. Also the different ways to be present. It’s very accessible and I have found it to be a great way to start mindfulness ### 5/5 — Brilliant! *2021-02-13, version 3.4* Brilliant resource. I’ve looked at quite a few apps to help promote mental health - for me this covers all areas. It would be useful to have a bit more guidance on the app as to advice as to the best way to use the tools provided or whether it matters. ### 5/5 — Love this App *2021-01-08, version 3.4* 100% helpful. It’s like a great friend ### 5/5 — Excellent app *2020-11-22, version 3.4* Really appreciate this app ### 5/5 — Very powerful and easy to navigate *2020-09-11, version 3.4* The exercises and tools detailed in the App are very powerful. They highlight many critical issues and detail excellent thought provoking and life changing ideas and options. It also challenges in a compassionate manner, allow each person to move forward at their own capability and pace. Well thought out and constructed, truly I cannot rate this App high enough. For me it is invaluable and life changing. Thank you ### 5/5 — Love it! *2020-07-25* I’ve had this app for less than a week and it’s already made a big difference in my life. I loved the treasure chest activity. And the weekly check in. I also love how systematic it seems like it is to take you through all of the activities. I just hope I don’t run out of activities soon! But maybe then you just do them over again! Thank you to the app creators! I’m just wondering what they do with my data? ### 5/5 — Something for everyone *2020-07-13, version 3.4* I have been using this app to test out how helpful it might be for my patients and of course for myself too. In line with ACT core values this is a great support for us all as we all need reminders of how to improve our daily lives and moments. The fact that it is freely available to us in these testing times is testament to its method ### 5/5 — Wow *2020-06-23, version 3.4* It’s easier said than done to analyse your behaviour. It’s so hard to actively do what your therapist has taught you when they aren’t there, but this guides you so well. I struggle to recognise my feelings and thoughts and process them, especially during the moments I need to most. But having the ACTometer allows me to address these problems and get out of my head. It creates a structure for you. I’ve used it for a week and it’s helped me pick up on little things, and allows me to feel more calm and register bigger things. I cannot recommend this enough... WOW --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*