# ActaStim Sync — user reviews

> 6 indexed App Store user reviews of ActaStim Sync by Theragen Inc, rated 4.00/5 from 27 ratings.

- Source: https://appshunter.io/ios/app/actastim-sync/id1519311246/reviews
- App overview in markdown: https://appshunter.io/ios/app/actastim-sync/id1519311246.md
- Rating breakdown: 5★ 19 · 4★ 0 · 3★ 1 · 2★ 3 · 1★ 4

## Most critical reviews (6 lowest-rated)

### 1/5 — This app needs a lot of work

*2024-10-03*

Poor app. Doesn’t connect well with Bluetooth. App has absolutely minimal directions on how to  sync the device with the app which often takes 3 or 4 tries to connect, if it connects at all. App makes no sense - I don’t think the app was written by an actual coder. No logical sequence of screens to show when app is actually syncing and when it is simply looking for a device. Really need professional coder to fix this.

### 1/5 — The sticker

*2024-07-27*

Have my skin breaking out so bad I was getting skin sores

### 2/5 — For the price, this app needs immediate improvement

*2026-02-02*

Slow to sync, doesn’t accurately track hours, graphs are not labeled so no idea what the data means, and the device is not smart enough to track hours for a 24-hour period. You literally have to sync the app  at midnight or it
Won’t track all your hours for the day. The code cannot be that hard to continually track
Hours, then apply a 24-hr clock. I am shocked that such an expensive medical device is not able To track Reliable data. Needs immediate improvement.

**Developer response:** Thank you so much for taking the time to share this detailed feedback. We truly appreciate hearing directly from people who use ActaStim every day — that’s how we continue to improve. We would love to speak to you directly to see if we can address some of your concerns. Please call us at 1 (800) 901-5667 or send an email to help@actastim.com and we can set up a time to speak.

### 5/5 — Amazing App Amazing People

*2026-02-12*

App is simple to use, it’s pretty basic but neat to see your data. The device is small and I love that it’s discreet. But the people! Customer service is phenomenal. They are with you every step of the way. Great app great company.

### 5/5 — Easy!

*2026-01-27*

Easy to get on and wear all day, no bulky brace!

### 5/5 — RN

*2026-01-27*

Have been fitting patients with this device for a while and consistently get great feedback from them.  Easy to wear and very user-friendly

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*