# ACTi Mobile Client — user reviews

> 49 indexed App Store user reviews of ACTi Mobile Client by ACTi Corporation, rated 2.10/5 from 25 ratings.

- Source: https://appshunter.io/ios/app/acti-mobile-client/id625164668/reviews
- App overview in markdown: https://appshunter.io/ios/app/acti-mobile-client/id625164668.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 1 · 2★ 3 · 1★ 15

## Newest reviews (15 of 49)

### 3/5 — 新版本不好用舊版比較好

*2025-04-09, version 1.03.40*

希望可以改回以前開啟app就可以是4格畫面的，比較方便現在手機只能自己切換

### 2/5 — Needs HTTPS/TLS support

*2022-08-04, version 1.02.26*

ACTi just released NVR3.0.16.29 which brings support for TLS and encryption, however this app does not support it. Please add it!

### 3/5 — Ok but minimalist - problem in landscape mode

*2021-03-01, version 1.02.24*

Working with cameras directly it works ok for viewing- except with multiple cameras there is no way in landscape mode view of camera image to go back to select a different camera because the back arrow button is not visible. The workaround is to rotate mobile device back to portrait mode to make the back arrow appear to tap it - then rotate back to landscape mode for the larger image view.

### 1/5 — Can’t download and save old camera record

*2019-07-11, version 1.01.13*

Need to update the app, please!

### 1/5 — Update not working

*2019-06-12, version 1.01.10*

Updated app iPhone. Running a cms with 17 schools on it.  When you view one school it is show camera from the other schools.  Doesn’t matter what location is pulled up.  All showing end every camera on system individually.

### 1/5 — Camera access

*2019-05-27, version 1.01*

How do get the Info to add cameras?

### 2/5 — May 8, 2019 update error

*2019-05-10, version 1.01*

The app was up and working very well here in New Boston, MI for the train app. Unfortunately, the update you recently sent and I installed on May 8, 2019 has created a large green area covering 2/3 of the live view.  The all devices shows the whole camera view of all the cameras but if you click the live view to see one camera, 2/3 of the image is covered by green block.  I think we need another update fix.

### 1/5 — Haha

*2018-05-24, version 1.0.28*

City of New Boston, Michigan's poor attempt to hide the fact that the railroad continues to screw them. Bad solution by the city to choose. Camera never works at Sibley and Eureka which are the most important streets. Nice try. If I could give 0 stars I would. Neat.

### 1/5 — Outdated & feature poor

*2017-03-23, version 1.0.25*

The app interface is extremely lacking. On iOS the features are berry light with only basic viewing and some difficult to sue POV controls. The app does not support video playback from SD. For what these systems cost I would expect at least a better app.

### 1/5 — Bxxx series

*2016-08-31, version 1.0.21*

Application not compatible with B215 and B series devices.

### 1/5 — What happened???

*2016-01-12, version 1.0.20*

What did you do to this version of the software?
After I updated to V1.0.20.01 the app is incredibly unstable and crashes more regularly than it works correctly. It is very slow to start and change cameras compared to previous versions.
I have checked to see if there is a firmware update to go along with this version for the ENR-140 and there is not. We are dependant on this software to keep our premises secure and it is now so unreliable we have had to go back to patrols. 
Please roll this version back to their previous version that was reliable until you can fix this one.

A One star update to a Five star App.

### 2/5 — Won't allow connecting with blank user&password.

*2015-10-26, version 1.0.19*

I don't want to be forced to use a user name and password when security isn't necessary.

### 1/5 — Non funziona...

*2015-10-09, version 1.0.19*

a oggi ancora nulla , anche su iphone4, 5, ecc ... si prega di risolvere !!!

### 3/5 — Plus de connections suite à la mise a jour

*2015-09-16, version 1.0.19*

Éviter cette mise a jour

### 1/5 — Not working after last update

*2015-09-08, version 1.0.19*

This app was working fine till the last update now unable to connect and no fix in sight. 
Please fix now or roll back to the previous version that was working.

## Most critical reviews (10 lowest-rated)

### 1/5 — 新版本點開即時畫面無法看

*2025-10-23, version 1.03.49*

新版本點開即時畫面無法看會ㄧ直轉圈圈

### 1/5 — Trash app for trash camera system

*2025-10-18, version 1.03.49*

Way too buggy. I can view cameras, but not individually. Never loads properly, so you can forget about viewing things live. I feel like every update since 2021 has made both this app and the cameras significantly worse. Like its all just degrading quickly over time after only about 5 years of actual use.

### 1/5 — 不能快轉

*2024-05-02, version 1.03.33*

iPhone不能使用快轉、且軟體容易累格

### 1/5 — Crashes

*2024-04-16, version 1.03.30*

Can you guys not manage to make the app crash every two seconds thanks!!

### 1/5 — Garbage App

*2022-11-25, version 1.03.15*

Horrible. Untested. Embarrassing to Acti. How can something this pathetic be released?

### 1/5 — Unusable on iPhone 14 Pro

*2022-11-19, version 1.03.15*

This version is completely unusable with any iPhone 14.  Have tried on several and it actually causes the phone to crash, requiring a long power button hold to get the phone to boot. This is much more concerning than an app crash…..

### 1/5 — Super glitchy

*2022-11-14, version 1.03.15*

I can’t even use it on my iPhone 14 Pro. It causes the entire phone to crash. Super concerning. Do not trust!!

### 1/5 — Not working

*2020-09-12, version 1.02.20*

Why Apple iPhone Mobil version is inferior to Android version

### 1/5 — Bad

*2020-03-13, version 1.02.14*

Even with perfect WiFi, even standing in the restaurant, it can’t seem to load anything.

### 1/5 — Multiple issues and weaknesses in the app

*2020-02-28, version 1.02.14*

Why does it rotate the screen whenever i slide FWD or back??? It cancels the zoom you had on and zooms out automatically then flips (rotates) the screen when you slide in playback.
The app also did not let me log in after setting it up and setting configs, i press next and the app crashes, it took months to solve this.

## Most praised reviews (10 highest-rated)

### 5/5 — App works fine

*2021-01-27, version 1.02.24*

This app works totally fine from what I can tell. 
I think most of these reviewers have no idea what they’re doing. That or they are mistaking the app for something else entirely.

### 5/5 — app acti

*2018-07-13, version 1.0.28*

exelente app hace todo lo que se necesita desde el teléfono

### 5/5 — Much better now Acti

*2018-04-02, version 1.0.28*

If it doesn't work After installing this version then you need firmware update and possible update your cameras as well. If you are having trouble then please contact Acti tech support.  They can assist updating remotely.  Great work Acti.

### 5/5 — Good one!

*2017-12-13, version 1.0.27*

Stable app!! Thanks to developers!

### 5/5 — No feed after update

*2015-01-20, version 1.0.17*

Having just updated to the latest version, I now cannot get a feed from my cameras :-(

### 5/5 — Easy to use

*2015-01-14, version 1.0.16*

It's easy to use and has all the features I need. I'm looking forward to the future versions.

### 5/5 — Works

*2014-03-28, version 1.0.15*

Works well

### 5/5 — Tim

*2013-08-11, version 1.0.14*

Works great!

### 4/5 — Pleased with the Acti App

*2016-11-04, version 1.0.24*

Pleased with the Acti App. I had issues in the past w/the app, It occurred on a update.I emailed customer service, they promptly replied, and addressed my issue.

### 4/5 — CCTV

*2014-03-28, version 1.0.15*

Finally an acti client that you can actually have multiple locations saved. In the older client you could not do that you had to Manually punch In IP address every time...Easy to use and works for me

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
