# Activate Home — Elevate Your Property

> Building management and resident communication platform. (iPhone/iPad app by Rise Buildings, LLC.)

- Source: https://appshunter.io/ios/app/activate-home/id1117019183 (this page in markdown: same URL + `.md`)
- Developer: [Rise Buildings, LLC](https://appshunter.io/developer/1117019182)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 4.10/5 from 413 App Store ratings · 46 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 261 MB
- Languages: American English, Danish, Canadian French, Mexican Spanish
- Released: 2016-06-05
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/activate-home/id1117019183/reviews.md

## What is Activate Home?

Stay connected to everything happening in your building and the people within it. From building access, to communications from your property team, or package arrival alerts, it’s all at your fingertips with the Activate Home app.

Download the app to:
-Register visitors
-Submit and manage service requests
-Reserve amenities
-Get notifications for package arrivals
-Communicate with management and fellow residents
-See upcoming events in your building
-Give feedback through polls
-Use your phone as a digital key to access the building
-And so much more!

*Note: features vary by building.

## Key features

- Building access control
- Visitor registration
- Service request management
- Amenity reservations
- Package arrival notifications
- Resident communication
- Digital building key

## What do users think of Activate Home?

Overall sentiment: negative

**Pros**

- 👍 Work orders are easy to create
- 👍 Support team responsive
- 👍 Secure and thorough entry system
- 👍 Efficient for property management
- 👍 User-friendly navigation for residents

**Cons**

- 🐌 App takes forever to open
- 🐌 App is slow to load
- 🐌 Mobile key unreliable
- 🐌 Access only works in certain spots
- 🐌 UI is terrible/clumsy
- 🐌 Frequent web data fetching needed
- 🐌 No offline functionality for key
- 🐌 Safety risk with phone battery
- 🐌 Not inclusive (no hard fob)
- 🐌 Visitor management issues
- 🐌 Package tracking issues
- 🐌 Contact number interface difficult
- 🐌 Cannot buzz people in
- 🐌 Freight elevator reservations limited
- 🐌 Login issues
- 🐌 Notification issues
- 🐌 App crashes frequently
- 🐌 Cannot stay signed in
- 🐌 Red bubble notification bug

**Commonly reported bugs**

- Mobile key not working
- “No response met from Salto SVN” error
- Visitors disappearing
- Packages checked out/in disappearing
- “General error” when opening
- “No door found” error on elevators
- App crashes on launch
- Cannot login
- Error when password submitted
- Reset password link trackers not working
- App does not open on iOS 13
- Clicking edit on visitor profile doesn't work
- Cannot log out
- Incorrect apartment number on profile
- App crashes during registration
- App freezing or having other bugs
- Red bubble notification remains after checking

**Most requested features**

- Add phone key to Apple Wallet
- Improve offline functionality for app launch/key access
- Add a hard fob solution for non-smartphone users
- Implement a buzz-in feature for visitors/deliveries
- Allow users to see other's elevator reservations
- Allow users to stay signed in
- Improve back button navigation in community posts
- More reports for property managers

## Recent user reviews (10 of 46)

All indexed reviews: https://appshunter.io/ios/app/activate-home/id1117019183/reviews.md

### 1/5 — Mobile key failing to refresh

*2026-05-14, version 26.03.200*

Mobile key stuck at trying to refresh and locking me out

### 2/5 — Takes forever to open the app

*2026-03-21, version 26.02.200*

Every time I open the app, I have to wait for a long time for the app to open. I guess it needs internet access to launch the app. But I only want to use my phone to unlock the building gate. This is kind painful. Or if we can add the phone key to Apple wallet that would be the best.

### 4/5 — decent

*2025-12-07, version 25.09.100*

App is okay but Access only works in certain spots in the building and also unable to use mobile key as it just says “No response met from Salto SVN” for Bakerfield

### 1/5 — Horrible app

*2024-12-26, version 24.12.100*

Visitors just disappeared for no reason 
Packages checked out come back 
Packages checked in disappear 
Support can never re-create the issue and say good luck let us know if it happens again

### 1/5 — Made building entry harder

*2024-01-04, version 23.11.100*

My apartment building switched to mobile entry with this app and it only works half the time. Sometime you just get “general error” sometimes it takes forever to load which is not great is its raining, cold or if you are concerned for your safety and need to get inside fast. 

Recently we get the code ‘no door found’ on our elevators on the gound floor which is really an accessibility issue. I keep the app up to date but its not reliable as a system of entry. Id rather just have a key fob

### 1/5 — Mobile key not working

*2023-04-14, version 23.03.300*

The mobile key has never worked for me

### 1/5 — Huge Downgrade Compared to Normal Fob

*2023-04-10, version 23.03.300*

My building recently switched exclusively using the mobile keys through this app. Unfortunately, this app frequently needs to fetch data from the web in order to even launch, and if your parking space is in a basement garage with no service that means the app may never launch, forcing you to have to consciously launch the app prior to entering the garage in order to make sure you can get into your building. Additionally, the UI is pretty terrible and accessing the Key functionality takes at least 3 taps, when this is by far the single most used feature of the app.

Please update this app to be able to launch quickly when offline, and please support Apple Wallet/home key features which will allow residents to use their phone or watch (which would be the most convenient option) to easily tap for entry into the building without having to fumble with this clumsy and slow app.

All in all this app gets a 0/5 from me

### 1/5 — Sorry if your building chose this app

*2023-03-14, version 23.02.112*

This app is absolutely garbage. I don’t know when building management decided to make a terrible decision on using an app that was seemingly untested and slow. 

1. My app sometimes takes 10-25 seconds to load, and this is JUST FOR THE KEY. 
2. The UI is absolutely terrible. Why do I have to click about 4 buttons just to get to the key. 
3. This is a huge safety risk. What if someone’s phone is out of battery at night, how can they get into the building and to their appartment safely? 
4. There is no hard fob solution for those who either don’t want to use the phone app or for those that don’t have a smart phone. It is not inclusive, and that’s not right. 

Why should we even need to use an app? Not everything needs to be on a phone. Residents will ALWAYS have their keys with them, so a key fob will always make sense. We don’t need to have our phones all the time when we leave the apartment. 

There are other fob solutions that connect to the apple wallet and have more hassle-free operating steps. If you have a basement to your apartment with low service, you’re screwed.

### 1/5 — Loading so slow

*2022-09-07, version 22.08.200*

The slowness of the app to load anything makes it unusable. Very frustrating

### 4/5 — Moblie Access Key

*2022-05-09, version 22.04.200*

Mobile Access Key activates Apple Pay instead of opening door. Any suggestions or fixes?

## Frequently asked questions about Activate Home

### What does Activate Home do?

Activate Home is a mobile application designed to connect residents with their buildings and property management. It provides features for building access, communication with management and neighbors, managing service requests, and receiving important notifications like package arrivals.

### What are the key features of Activate Home?

Key features include using your phone as a digital key for building access, registering visitors, submitting and tracking service requests, reserving building amenities, receiving package delivery alerts, and communicating with property management and fellow residents. The app also allows for viewing building events and participating in polls.

### Is Activate Home free to use?

Based on the provided information, the Activate Home app is free to download and use. There are no mentions of subscription fees or in-app purchases for core functionalities.

### What devices is Activate Home compatible with?

The application is designed for mobile devices, implying compatibility with both iOS and Android smartphones. Specific version requirements are not detailed in the provided description.

### How can Activate Home improve my living experience?

Activate Home streamlines many aspects of building living. It offers convenient digital access, simplifies communication with management, makes it easy to book amenities, and keeps you informed about important building updates and events, enhancing overall convenience and community engagement.

## Version history (last 5 releases)

### 26.08.100 — 2026-08-18

Performance enhancements and minor bug fixes.

### 26.07.100 — 2026-07-27

Performance enhancements and minor bug fixes.

### 26.06.001 — 2026-06-26

Bug fixes and performance improvements

### 26.03.200 — 2026-04-13

Bug fixes and performance improvements

### 26.03.100 — 2026-03-23

Bug fixes and performance improvements

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## More apps by Rise Buildings, LLC

- [Rise Office](https://appshunter.io/ios/app/rise-office/id1269723238)
- [Rise Kiosk](https://appshunter.io/ios/app/rise-kiosk/id1381167818)
- [120 North LaSalle](https://appshunter.io/ios/app/120-north-lasalle/id1458801539)
- [The Shuman](https://appshunter.io/ios/app/the-shuman/id1458801714)
- [Rise Booking](https://appshunter.io/ios/app/rise-booking/id1459098618)

All apps by Rise Buildings, LLC: https://appshunter.io/developer/1117019182

## Related topics

[active building](https://appshunter.io/ios/topics/active-building) · [vts activate](https://appshunter.io/ios/topics/vts-activate) · [civis powered by vts activate](https://appshunter.io/ios/topics/civis-powered-by-vts-activate) · [vts activate lite](https://appshunter.io/ios/topics/vts-activate-lite) · [elevated living](https://appshunter.io/ios/topics/elevated-living)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*