# Active Lambeth > Lambeth Council's app for booking leisure activities and managing memberships. (iPhone/iPad app by London Borough of Lambeth.) - Source: https://appshunter.io/ios/app/active-lambeth/id6446823007 (this page in markdown: same URL + `.md`) - Developer: [London Borough of Lambeth](https://appshunter.io/developer/1399665101) - Category: Health & Fitness, Sports - Price: Free - Rating: 4.80/5 from 16 App Store ratings · 55 written reviews indexed - Age rating: 17+ - Requires: iOS 15.0 · 108 MB - Languages: American English, Arabic, French (France), German (Germany), Indonesian, Italian, Norwegian Bokmål, European Spanish, Thai - Released: 2023-04-01 - Data updated: 2026-08-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/active-lambeth/id6446823007/reviews.md ## What is Active Lambeth? ACTIVE LAMBETH - LEISURE FOR ALL Lambeth Council is proud to provide members with the Active Lambeth App. We have a huge selection of sporting facilities, fitness activities and supportive services across the borough at affordable and flexible rates. We are unmatched by any other local provider for our range of facilities and offer excellent value for money. You’ll find everything you need to stay active, all from the palm of your hand • Book & Manage Classes • See Club Info (address, opening hours, pool opening times etc) • Manage Your Account & Membership • Book Swimming Lessons & Courses • See latest offers and updates • Plan Your Visit and More! CONTACTLESS ENTRY Gain quick and easy access to your Leisure Centre by scanning the QR code with your App. ACTIVE AT HOME We have partnered with content creators to provide Active Lambeth members with access to hundreds of video workouts led by world-class trainers to help you take your at home training to the next level. MORE THAN JUST A GYM… Active Lambeth gives you a fantastic selection of facilities and activities right on your doorstep from gyms and swimming pools to soft play, court and racket sports and even ice skating. We also support doctors’ referrals and provide a range of dedicated spaces for community groups and schools. For more information, visit https://active.lambeth.gov.uk This is Leisure for all. APPLE HEALTHKIT We also use HealthKit to allow users to share their activity and workout data with the app. This data is used to incentivise users to stay active. ## Key features - Book and manage classes - View club information - Manage account and membership - Book swimming lessons - Access at-home workouts - Contactless entry via QR code - Integrates with Apple HealthKit ## What do users think of Active Lambeth? Overall sentiment: negative **Pros** - 👍 Easy to use (rarely mentioned) - 👍 Convenient (rarely mentioned) **Cons** - 🐛 App crashes frequently - 🐛 App gets stuck - 🐛 Service unreachable errors - 🐛 Login issues - 🐛 Cannot view bookings - 🐛 Difficult to navigate - 🐛 Unintuitive interface - 🐛 Slow performance - 🐛 Constantly logs out - 🐛 Requires frequent re-login - 🐛 Inconsistent membership recognition - 🐛 Poor user experience - 🐛 Clunky design - 🐛 Not fit for purpose - 🐛 Over-complicated for simple tasks - 🐛 Misleading class icons - 🐛 Links spin and go nowhere - 🐛 Difficult to book activities - 🐛 Tedious for multiple users - 🐛 App doesn't save login details - 🐛 Lacks detail on classes - 🐛 Unreliable connection - 🐛 Difficult to transfer from Better - 🐛 Broken activation links - 🐛 Poor signal at gym - 🐛 Visually inaccessible mess - 🐛 Difficult to book football pitch - 🐛 App hasn't worked since Better switch - 🐛 Cannot access bookings - 🐛 Very poor app - 🐛 Terrible app - 🐛 What a mess - 🐛 Usual Lambeth ineptitude - 🐛 Not ready - 🐛 Dreadful app **Commonly reported bugs** - Cannot access bookings in app or website - App keeps crushing or getting stuck - Error: Cannot view main menu (MAF error) - App won't let users sign in - App keeps logging users out - Forcing users to pick nicknames, all taken - App cannot be opened after displaying logo (white screen with 'Service unreachable') - Unable to login with credentials after sign up - First-time login creates a customer account not recognized if membership bought on web - Always need to write email and password when logging in - App is very slow, prone to hanging - Most days require re-login - Insane search UX, difficult to find activities - Doesn't save email and password - Loses waitlist classes - Misleading class icons - Links spin and go nowhere - Reset password email never arrives - App asks to pay to book every class despite membership - Logged out constantly, poor interface - App doesn't work - App is almost impossible to use - Poor connection - Service Unreachable error when booking activity - Unable to access account, details incorrect - Cannot transfer details from Bettergym to Active Lambeth - No record of membership, asked for bank details - Server not found when using app from home - Very tedious and cumbersome for multiple gym users, difficulty changing locations - App doesn't remember preferred gyms - Extremely difficult to book a football pitch - App hasn't worked since switch from Better - Constantly receive 'service is accessible' message - Multiple accounts issue, impossible to correct - No detail on swimming classes etc. - Suddenly stopped recognizing membership after 2 weeks - Online booking system omits sessions - Keeps getting stuck, nothing intuitive - Cannot just pay for swim session - App doesn't work - Cannot access bookings - App returns 'service unreachable' page - Unable to book a class - Unable to accept payment - Cannot book a class on the app - Activation link directs to an internal error page - Loads of links don't work - Impossible to work out how to activate old Better account - Link from instruction email broken - Cannot work out how to log in, keeps inviting to buy membership - Going to account tells user they haven't logged in but no option to login - Won't let me book/sign up for anything - Poor signal at gym, queues at gate for barcodes - Visually an inaccessible mess **Most requested features** - Lower age group for app download - Add pass to Apple Wallet - Option to remain logged in - Add Apple Pay as payment option - Improve search UX for finding activities - Include No Strings badminton sessions in booking system - Feature older people on website - Allow users to simply pay for swim sessions without membership - Make barcode visible immediately upon opening app - Place booking option on the same page as barcode - Remove unused features like fitness tracker and work with us tab from main view ## Recent user reviews (10 of 55) All indexed reviews: https://appshunter.io/ios/app/active-lambeth/id6446823007/reviews.md ### 2/5 — Not able to view bookings in app - bug needs fixing *2026-05-26* Cannot access by app or website, which means you cannot alter chases unless you go in person . Recent bug needs updating as a real pain ### 2/5 — Impossible to navigate *2026-03-21* I’ve been trying to book some classes and it’s almost impossible to use the interface. After one hour, I still have no idea how to book a course. ### 1/5 — Useless App *2025-06-10, version 108.41* Keep crushing or getting stuck ### 1/5 — Not working at all *2025-03-12, version 108.9* Error! Can’t even view into the main menu. Just says MAF error. Reinstalling doesn’t help. ### 1/5 — Awful app *2024-11-05, version 107.63* Awful to use, won’t let us sign in. Nightmare ### 1/5 — Annoying! *2024-09-03, version 107.63* The app keeps logging me out! Also it’s forcing me to pick a nickname of which all names are taken! ### 1/5 — It doesn’t work for me *2024-07-22, version 107.63* Despite deleting and reinstalling a few times, I can’t open this app. After displaying the logo, it then goes to a white screen and says: Service unreachable Could not reach the service (unknown error), please try again later. [MFA1001_200] 🤷‍♂️ ### 4/5 — Age *2024-07-10, version 107.63* Dear Lambeth, could you please, lower the age group app is allowed to download, as you ask children to have their own accounts to log on it. Thanks! Vita V. ### 4/5 — ACTIVE LAMBETH report *2024-04-08, version 107.44.1* It is an all-round good place to go swimming and exercise, but the app can vary between usable and quite hard to use as it’s design is quite unique ### 1/5 — Sign up issues *2024-03-17, version 107.7* I signed up but unable to login with my credentials. ## Frequently asked questions about Active Lambeth ### What does the Active Lambeth app do? The Active Lambeth app allows users to access a variety of sporting facilities, fitness activities, and supportive services offered by Lambeth Council. You can book and manage classes, view club information, manage your membership, and even access hundreds of video workouts for at-home training. ### What are the key features of the Active Lambeth app? Key features include the ability to book and manage classes and swimming lessons, view club details like opening hours, manage your account and membership, gain contactless entry using a QR code, and access a library of on-demand video workouts. It also integrates with Apple HealthKit to share activity data. ### Is the Active Lambeth app free to use? Yes, the Active Lambeth app is provided by Lambeth Council and is free to download and use. While the app itself is free, access to the leisure facilities and activities may require a membership or booking fee, as is standard for such services. ### What kind of facilities can I access through the app? The app provides access to a wide range of facilities including gyms, swimming pools, soft play areas, court and racket sports facilities, and even ice skating. It also supports community groups and schools, offering a comprehensive leisure experience for all residents. ### Can I use the app if I don't live in Lambeth? The Active Lambeth app is specifically designed for members of Lambeth Council's leisure facilities. While the app is free to download, the services and facilities it provides access to are primarily for residents and members within the Lambeth borough. ## Version history (last 5 releases) ### 110.86 — 2026-08-14 Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements. Improvements for video content library. ### 110.41.1 — 2026-06-04 Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements. ### 108.41 — 2025-05-14 Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements. ### 108.32 — 2025-04-28 Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements. ### 108.9 — 2025-02-14 Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements.Booking improvement. ## Apps similar to Active Lambeth | App | Rating | Price | Category | | --- | --- | --- | --- | | [Places Leisure](https://appshunter.io/ios/app/places-leisure/id6473368226) | 4.2 (27) | Free | Health & Fitness | | [Evergreen Life PHR](https://appshunter.io/ios/app/evergreen-life-phr/id1038013974) | 4.4 (64) | Free | Health & Fitness | | [Vitality UK](https://appshunter.io/ios/app/vitality-uk/id794024908) | 3.6 (45) | Free | Health & Fitness | | [Virgin Active UK](https://appshunter.io/ios/app/virgin-active-uk/id1005816652) | 4.8 (677) | Free | Health & Fitness | | [Fitness First - UK](https://appshunter.io/ios/app/fitness-first-uk/id1587543992) | 4.9 (15) | Free | Health & Fitness | | [Better UK](https://appshunter.io/ios/app/better-uk/id1488614267) | 1.6 (21) | Free | Health & Fitness | ## More apps by London Borough of Lambeth - [Lambeth Libraries](https://appshunter.io/ios/app/lambeth-libraries/id6473259925) All apps by London Borough of Lambeth: https://appshunter.io/developer/1399665101 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*