# Active Leeds — user reviews > 47 indexed App Store user reviews of Active Leeds by Leeds City Council, rated 5.00/5 from 5 ratings. - Source: https://appshunter.io/ios/app/active-leeds/id1375994744/reviews - App overview in markdown: https://appshunter.io/ios/app/active-leeds/id1375994744.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (10 of 47) ### 3/5 — More info needed *2026-06-29, version 109.34.1* It’s very hard to tell which activities are easy, medium or strenuous. Also what class entails. Please do not assume people know. Active Leeds is meant to help people become and stay fit but they just say suitable for all levels but this is not true. I would put my fitness level as average for mid sixties but one class I went to the instructor took one look at me and said he didn’t think it would be suitable And he was right. ### 2/5 — New update *2024-01-04, version 106.59* Looks nice ... a lot slower though ### 2/5 — Won’t search for leisure centre *2023-11-06, version 106.59* It won’t let me search for a leisure centre it’s just stuck on aireborough . No others appear ### 3/5 — App *2023-10-23, version 106.59* I like the design of the app but should be able to pay for transactions with Apple pay. ### 2/5 — I don’t exist *2023-08-21, version 106.59* Every time I go onto the Active Leeds app and sign in I’m told I don’t exist so I press reset password, am taken to the Gladstone Active Leeds app, use exactly same credentials and I suddenly exist. Also, aqua classes for Wetherby’s Tuesday class are always signed up to quickly but they don’t appear on the app in enough time to get a place, meaning a phone call or personal visit in a Sunday to get a place on a class 8 days into the future ### 4/5 — No good for aqua *2023-08-14, version 106.59* This app is fab apart from when you try to book aqua at Morley. All I get is a spinning wheel and an error sign and by 8.01am all the spaces have gone ### 2/5 — Stopped working since latest iOS update *2023-07-18, version 106.59* iOS 16.51.1(c) iPhone 14 Was working fine until the latest update. Splash screen just flashes up now and it crashes. ### 4/5 — Swim/changing room experience *2022-03-25, version 5.71.2* I am enjoying getting back in the pool after injury and the staff are very helpful putting the portable steps in to enable easy access. I would like there to be some staff available to clean the changing rooms during the day as the floors are frequently dirty and it is often smelly. ### 5/5 — So easy *2022-03-18, version 5.71.2* Easy and very convenient ### 4/5 — At last *2021-12-30, version 5.50* If you used the last app, this is a world apart. Well done Leeds! Much easier to use. ## Most critical reviews (10 lowest-rated) ### 1/5 — No swim time tables *2024-11-25, version 107.126* When I open the app , none of the swim time tables are there This is quite a recent problem I seem to have encountered I have logged out of the app then back in , I have turned off my phone then on again both to no avail Please help restore the time tables to my app ### 1/5 — Initial Log in is a nightmare *2024-09-26, version 107.106* See above ### 1/5 — Nosey or spies?? *2024-07-09, version 107.74* Why do Leeds city council now want full access permission to all my calendar events before they allow me to add fitness booking events? ### 1/5 — Version 5.121 - Can’t Login?! *2022-09-25, version 5.121* Just downloaded version 5.121, however, there is nowhere to login. I have been through every menu and there is no login for a user (only staff). I click on account and it tells me I have not logged in yet. Yes, I know! This is what I am trying to do! ### 1/5 — Mrs NB *2022-08-12, version 5.112* Well, like a lot of websites, if you don’t want to reveal your full inner most secrets, this site gets a bit tricky. I was just planning to join but then was directed to My Wellness… which appears to want to know everything for no apparent reason. I don’t like this sort of thing. ### 1/5 — It’s not working *2021-10-28, version 5.36* I press book 45 min Lane swim - the app books 60 minutes badminton???? ### 1/5 — Unbelievably poor *2021-10-03, version 5.36* A lot like Leeds city council…. Waste of time effort and resources. Awkward to use. Never works properly Counter intuitive Better off not bothering and just forget it exists What a terrible app, nothing works and when I went to the local leisure Center even the staff couldn’t use it or tell me how to. A assume as usual someone is milking cash for something that doesn’t work. ### 1/5 — Waste of time, absolute shambles *2021-07-30, version 5.5* Not fit for purpose. They need to delete this app. I had to book over the phone in the end ! ### 1/5 — Pathetic *2021-07-19, version 5.5* Only works for a few seconds at a time and terrible functionality 🙄 ### 1/5 — Appalling app *2021-05-19, version 4.94* This Active Leeds App is quite genuinely the most appalling one that I have ever encountered!! Totally difficult, obstructive and counter intuitive. If I wasn’t one of your most longstanding customers it would drive me to finding another gym purely to escape its ineptitude. 0 stars for App quality. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing *2025-09-05* Help my son get a gym membership so easily ### 5/5 — Keep Moving Wetherby *2025-06-16, version 108.29* Enjoyable and enthusiastic trainer ### 5/5 — Great app *2025-04-02, version 108.9* Love the Active Leeds app. It is so easy to use and gives me all the info I need to make best use of what my local leisure centre has to offer. ### 5/5 — Hydrotherapy *2024-06-06, version 107.63* App v good but please can you add program for hydrotherapy ### 5/5 — The coach *2024-03-14, version 107.26* This is one of the best place to train in Meanwood love this gym as my main gym staff are very polite and helpful! ### 5/5 — Super I got on *2024-02-19, version 107.26* Not tried the classes yet ### 5/5 — Great gym… super staff. *2023-12-08, version 106.59* As above. Love it. ### 5/5 — 😎 *2023-09-25, version 106.59* 😎 wow ### 5/5 — As a disabled woman I wish you could help *2023-03-28, version 5.121* Us and add an extra session during the day ### 5/5 — Just great *2023-01-26, version 5.121* Recently re joining after 2 years of Covid inactivity I find the app brilliant, the equipment pretty much new and the staff very helpful (Garforth). Really glad I came back. Compared to private gyms I have to say a years membership is relatively inexpensive in comparison and flexible with regard access to 14 centres. Just great. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*