# ActiveParent — user reviews > 43 indexed App Store user reviews of ActiveParent by Central Access Corporation, rated 2.13/5 from 118 ratings. - Source: https://appshunter.io/ios/app/activeparent/id1094366944/reviews - App overview in markdown: https://appshunter.io/ios/app/activeparent/id1094366944.md - Rating breakdown: 5★ 23 · 4★ 6 · 3★ 4 · 2★ 11 · 1★ 68 ## Newest reviews (15 of 43) ### 1/5 — Terrible! Bring back the old app! *2022-09-02, version 2.3* What is the point of having an app that just takes you to a website? The old version had Face ID and I have to put in a user name and password every time. Not user friendly..bring back the old. ### 1/5 — This isn’t an app anymore? *2022-08-31, version 2.3* Over the summer this “app” supposedly updated & I got signed out & couldn’t sign back in. The school secretary reset my account today & when I logged in, I’m confused as to if this is an app or just the website??? It wasn’t great before but it’s really bad now. Won’t stay logged in, no Face ID anymore, everything is tiny & hard to find. ### 1/5 — Worst app update *2022-08-30, version 2.3* This app update is the worst. There was no problem with the previous version. Now it just redirects you to the desktop version. It took me forever to locate the grades. Not iPhone friendly at all. I hate it so much. ### 1/5 — Awful *2022-08-30, version 2.3* Once again an app “update” that only not only DOES NOT improve the app it makes it less user friendly. I can’t believe school districts pay for junk like this…wait a minute…yes I can. Lowest bidder. You get what you pay for. Probably people you get on the phone for Xfinity customer service are the same ones who developed this app. And the Dexcom Follow app as well. If I could give negative stars I would. I now have NO WAY of knowing whether an absence has been excused or not. Only says “absent”; before update it said excused or unexcused. School district is notorious for not posting absences as excused, so how am I supposed to know now??? Wait until it’s too late??? Unbelievable Edited to add: And by the way, this isn’t even an “app” anymore. It’s only a redirect to the website. I wonder what sort of bribery or nepotism occurred to get so many Mississippi school districts to purchase this crap. ### 1/5 — Useless *2022-08-24, version 2.3* This is the first time I’ve ever used this app and I find it totally useless. I need to reset my password and there is absolutely no way possible that I can find outside of going to another school district. This app needs major improvement. I wouldn’t even give it one star but it makes you in order to post this review. ### 1/5 — Horrible *2022-08-23, version 2.3* The updated logo is cool. Everything else is somehow worse after the update. The developers obviously have no concept of using this on your phone. The grades are tiny. I’m forced to use this app. I’ll be more excited to delete this app than my son graduating high school in 6 years. ### 1/5 — Not good *2022-08-22, version 2.3* To complicated for me ### 1/5 — No stars *2022-08-18, version 2.3* This app and website are terrible. Takes 20+ minutes to check grades. This is not user friendly from an iPhone at all. ### 1/5 — This is HORRIBLE!!!! *2022-08-17, version 2.3* How is it that now that we, the parents, aren’t given a copy of our child’s syllabus, and we don’t hear anything from the school until it’s too late… that our only way to remotely track our child’s progress, has been made useless? Almost seems as if this was the intent. FIX THIS… NOW. ### 1/5 — Update is terrible *2022-08-14, version 2.3* What’s the point of an app if it redirects you to website? Updated version will not remember password and doesn’t work for facial recognition. You might as well delete the app and go straight to the website. ### 1/5 — 3.0 is TERRIBLE *2022-08-11, version 2.3* This new update is absolutely terrible. There was nothing wrong with the active parent app until they decided to change it. You cannot access anything from the app other than the basic demographic info, contact info, & aim messages. That is it. If you access the website from your phone it keeps redirecting you to the same crap you get on the app. This needs to be changed ASAP. ### 1/5 — Not user friendly *2022-08-05, version 2.3* The previous version was much easier to use on my phone. Everything is small and hidden in this version making it harder to find the information I’m looking for. I do not like the new version. ### 1/5 — Update ruined it *2022-07-25, version 2.3* Have used this app for years. I’ve always had the same user name and password. Now I’m locked out and there is no reset password option. When I try and set up a new account it tells me one already exists. And to reset password. There is no reset password button!! ### 1/5 — Nope *2022-07-22, version 2.3* I do not like the new update. I cannot access anything on the app and it automatically redirects me to the website. I can’t find anything. And am forever having to log back in. Hate it ### 1/5 — Getting Started *2022-07-19, version 2.3* Can’t get past the first page ## Most critical reviews (10 lowest-rated) ### 1/5 — App not working *2025-11-20, version 2.3* App just had a blank blue screen now, can’t log in ### 1/5 — Doesn’t work at all *2025-01-26, version 2.3* Why can’t i change pick up and aim call information. After registration all the phone numbers got jumbled together and the wrong people are getting notifications. I went to log on and simply change everything back but now there is no edit option anymore. ### 1/5 — Worthless *2023-10-18, version 2.3* APP opens to blue screen and then crashes. Completely worthless. ### 1/5 — Horrible *2023-07-24, version 2.3* Absolutely a waste of space, it is inefficient and it is time consuming, horrible at it’s purpose ### 1/5 — Bad app *2023-05-10, version 2.3* It’s a bad app it won’t even let me long in after I put in my right information and everything ### 1/5 — Horrible *2023-05-09, version 2.3* Trying to register my kids for school is so time consuming and stressful. I called the school and it still didn’t work. It should be way better to do all things pertaining to school. ### 1/5 — Takes forever *2022-12-12, version 2.3* This app used to be good but it’s no longer an app. It’s just an icon that then takes you to the online page. It’s takes forever to load. ### 1/5 — Worst upgrade ever!! *2022-09-21, version 2.3* I loved Active Parent before the upgrade. Now it is TERRIBLE… takes forever to get to schedule n grades and then the fonts are so small it is hard to see. If you go back to check on something else… guess what?? … you have to select your school… log in and then go back to search through the tiny print. Not well thought out. Should be called “Frustrated parent” now. ### 1/5 — 2.0 is not an improvement *2022-09-14, version 2.3* The 2.0 update makes this app much less phone friendly. The app now displays the website, but the website doesn’t use responsive design. Basically this app is now just a desktop sized web browser for the ActiveParent website. It’s just a major step-back in terms of app design. ### 1/5 — Update is terrible! *2022-09-08, version 2.3* Please set it back to the old way! This version is terrible!! ## Most praised reviews (10 highest-rated) ### 4/5 — New update *2022-07-05, version 2.0* There must be a bug or glitch to not include the Petal School District. Can this be updated? Thanks! ### 4/5 — ?? *2020-02-03, version 1.0.1* Why can’t I use my active student account ### 4/5 — Dates on grades *2016-09-29, version 1.0.1* Loving the app BUT... It would be very helpful if dates were added to each grade entry the teachers/schools make. ### 3/5 — Needs improvement *2024-08-14, version 2.3* This app could be so much better if it functioned as an app. Right now it is just another version of the website. It is basically a tiny website. They had so many opportunities to make it better and more user friendly. Unfortunately they were not thinking about their audience. ### 2/5 — quit sending report cards home so I have to *2023-07-26, version 2.3* This app is not user friendly and the only reason I have download it now is because they quit sending report cards home so I have to use it. My kids just let me look at their active student. ### 2/5 — Not as user friendly *2023-04-06, version 2.3* The app used to be much more user friendly before the most recent version. I wish it still had the option to use Face ID for login or at least the option to remember the username and password. Everything is so small and hard to see. It was much easier to use in the past. I do not like the new format. ### 2/5 — Go back to old version *2023-03-10, version 2.3* DO NOT LIKE THE UPDATE! Why do we need to see multiple districts? I just need my children’s. Also I miss that it won’t do face recognition anymore! ### 2/5 — Not happy *2020-12-19, version 1.0.1* Never had a problem before with this app till a couple of months ago I try to open but it keeps crashing and now it won’t even let me put password in before it’s already out of the app.. Frustrating ### 2/5 — New update ? *2020-07-29, version 1.0.1* When I first downloaded this app it worked great but now since the new update, I can not open it. It opens up to the screen with the kids name on it and that’s it. I can’t move forward from there and the messages the school is sending I can get to it. ### 2/5 — Log in *2019-05-20, version 1.0.1* Every time I try to log in, it takes forever. I can’t check on my child’s grades/progress anywhere else but when I’m at home. I have had this app for over five years and have never had this problem until last year. It would be nice if the schools could create something of their own because this is not working for me anymore!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*