# ActiveStoke — user reviews

> 9 indexed App Store user reviews of ActiveStoke by Stoke-on-Trent City Council.

- Source: https://appshunter.io/ios/app/activestoke/id1475616672/reviews
- App overview in markdown: https://appshunter.io/ios/app/activestoke/id1475616672.md

## Most critical reviews (9 lowest-rated)

### 1/5 — iPhone users needn’t bother

*2025-05-29, version 108.41.1*

If you’ve got an iPhone don’t bother. Can’t sign up to the energise account only a membership so you have to call to book and swimming sessions and they never answer the phone either.

### 1/5 — Dimensions booking app

*2025-04-15, version 108.22*

Cannot get on to this app to book leisure swim and the staff never answer the phone

### 1/5 — Rubbish

*2025-03-14, version 108.22*

Have to download this to book swimming. Navigate through the rubbish UI to payment screen and you have to register. Click register and it says link invalid. Totally useless, frustrating and a total waste of time.

### 1/5 — Website page

*2024-07-28, version 107.92*

The worst website not easy to use!

### 1/5 — Error on app

*2024-03-04, version 5.112*

I can’t access my members booking list , it comes up with an error . Please help

### 1/5 — Terrible App

*2023-08-01, version 5.112*

Awful app, says I’m a member when I try to register, even though I know I haven’t signed up. Then when I get them to reset my pin it says email not recognised

### 1/5 — Completely un user friendly

*2022-07-31, version 5.105.1*

As above

### 2/5 — Worst app I have ever used

*2024-04-05, version 5.112*

Completely unusable. No way to retrieve lost login details. Can’t book a swimming session no matter how hard I try. How cheap was this app? No better than the awful council website.

### 5/5 — Thank You

*2024-11-16, version 107.122.1*

A BIG thank you to the lifeguards who are there to help if assistance is needed

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*