# ActivoBank

> Comprehensive mobile banking for account management, loans, payments, and more. (iPhone/iPad app by Banco ActivoBank (Portugal), SA.)

- Source: https://appshunter.io/ios/app/activobank/id344521216 (this page in markdown: same URL + `.md`)
- Developer: [Banco ActivoBank (Portugal), SA](https://appshunter.io/developer/344521219)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.70/5 from 528 App Store ratings · 180 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 420 MB
- Languages: American English, European Portuguese
- Released: 2010-02-01
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/activobank/id344521216/reviews.md

## What is ActivoBank?

Everything you need to know about our App’s functionalities is here!

Did you know you can:

Manage your accounts in an integrated and intuitive way: check, transfer, pay and save;
Hide your balances in order to have more privacy;
Request a new Debit or Credit Card and revoke ( up to 14 days) or even cancel it due to loss or theft;
Simulate and apply for a Personal Loan, with the possibility of immediate online approval (subject to automatic credit assessment);
Simulate a Home Loan: apply and upload the first required documents;
Subscribe our ON/OFF Travel Insurance;
Make international transfers directly with TransferWise;
Use Widgets for a simpler access to your account movements;
Set notifications when your balance is below a certain amount or when your Credit Card is used.

With Apple Pay you can make simple, fast and secure purchases in stores, in Apps, and on the web. Leave your cards at home and pay using only your Apple device. It’s simple, fast and safe.
In the area “More” you can find:
 MB WAY, where you can send, withdraw and request money or even pay and split your bills with friends;
Finance Manager, onde pode controlar os seus gastos;
Configurations;
Contacts; 
Legal information;
Logout.

Request your Loan Moratorium, without leaving your house. It’s the safest option! Upload the documents, wait for an answer and, if you fulfil the requirements, accept!

With PSD2 you can aggregate, on your App, information about your other Bank Accounts: balances, movements and account details. You can aggregate Accounts from 17 national Banks, that joined to the SIBS solution.

Share Beneficiaries and Favourites info between the App and website.

Not our Client yet? Then open an Account without leaving your house!

You’ll only need:

15 minutes; 
Portuguese Identification Document, proof of address and employment;
 Make a videocall at the end of the process.

Don’t waste any time: download it now and make your life simpler!

## Key features

- Integrated account management
- Card services and management
- Loan simulation and application
- International transfers
- Bill payment and splitting
- Secure mobile payments
- Account aggregation

## What do users think of ActivoBank?

Overall sentiment: mixed

**Pros**

- 👍 Intuitive and user-friendly interface
- 🚀 Fast and efficient transaction processing
- 💼 Comprehensive banking functionality
- 🌐 Available in multiple languages
- 📱 Modern and attractive design
- 👥 Accessible customer support via app
- 📊 Good financial analytics tools

**Cons**

- 📢 Intrusive marketing notifications cannot be disabled
- 🐛 Frequent app crashes and loading failures
- 🔐 VPN connectivity issues
- ⏳ Pending transactions display incorrectly
- 💰 High foreign currency exchange fees
- 📵 5G network compatibility problems
- 🌍 Geographic restrictions (non-functional outside Portugal)
- 🔑 Weak PIN security (4-digit only)
- 💾 Excessive app storage requirements (300MB+)
- 🎯 Inconsistent language settings
- 🔄 3D Secure payment approval hangs indefinitely
- 🗂️ Hidden balance feature adds unnecessary clicks
- ⚠️ Discriminatory practices against foreign customers
- ☎️ Poor customer service responsiveness
- 🔌 Connectivity error messages despite working network

**Commonly reported bugs**

- App fails to open after recent updates
- Login requires multiple attempts
- Numpad appears instead of keyboard for company name input
- IBAN not recognized error on transfer finalization
- Face ID compliance error on compatible devices
- App reports offline status despite active connection
- Website freezes at Terms and Conditions review step
- Chave Movel Digital button non-functional
- Email notifications blocked after customer replies
- App crashes on version 4.0+
- Pending and wallet transactions not visible
- Language selection reverts to Portuguese
- Dismissed advertisements reappear on screen reload
- Update requires re-activation with failed credential acceptance
- Back button disappears in navigation settings view
- Connection problems persist after reinstallation

**Most requested features**

- Separate marketing notification toggle from security alerts
- Support for non-Portuguese IBAN beneficiaries
- Landscape/horizontal orientation support for iPad
- Easier tax address and postal address updates
- Card blocking functionality within the app
- Optional hidden balance feature in settings
- Increased PIN security (minimum 6 digits)
- Waived foreign currency fees for free accounts
- Real-time transaction date display for contactless payments
- Consistent language support throughout entire app
- SMS activation code delivery improvements

## Recent user reviews (10 of 180)

All indexed reviews: https://appshunter.io/ios/app/activobank/id344521216/reviews.md

### 1/5 — Digital Mobile Key doesn’t work

*2026-07-13, version 6.38.0*

That’s pretty much my problem with the app

### 5/5 — Aplicativo muito completo e de uso acessível

*2026-07-05, version 6.37.1*

Sendo cliente de outros bancos com aplicativo online, nomeadamente no Reino Unido há já alguns anos atrás, este do ActivoBanco, e sem duvida o de acesso e movimentação mais acessível e com conteúdos mais abrangentes que já conheci. Muito satisfeito e recomendo 👌

### 1/5 — Takes over an hour to download an app

*2026-06-11*

Stupied

**Developer response:** Hello. We are sorry about this. To help us analyze the situation, please send an email to mobile@activobank.pt with your NIF and phone number. See you soon. ActivoBank Team

### 5/5 — Good bank

*2026-05-30, version 6.37.0*

Great bank👍🏻

### 1/5 — Muito ruim

*2026-05-24, version 6.36.3*

Aplicação horrorosa

### 2/5 — I can't update my phone

*2026-04-14, version 6.36.2*

I am trying to update my phone number to a international one (not Portuguese) and I am not able to do it using the app.

### 5/5 — Frendly and safe

*2026-04-10, version 6.36.2*

Nice app without bugs and easy flow. Although its easy usage is very secure.

### 2/5 — Advertisement on notifications; pending purchases and foreign currency fees

*2026-04-07*

There is no way to disable advertisements on the apps notifications without disabling them altogether. Now I deal with daily adds I can’t get rid of.
All contactless payments with either card or Apple Pay are stuck as pending for days and then only registered on the day they are done processing; looking back at my spending and trying to figure out when a specific purchased was done is a nightmare as the date does not reflect when it was done in real time. A way to circumvent this is avoiding contactless and inserting my pin or using mbway but I want to go back to being able to use contactless payments. 
While I’m at it as a final issue , I’d love to see more fees on foreign currency purchases . As of today only through a monthly sub the fees are waivered and that’s for POS purchases only; for online ones only though their gold credit card which also costs a monthly fee. Other free alternatives like the nacional Moey! Or Klarna offer no currency exchange fees on their normal, standard and free debit card.

**Developer response:** Hello. We are sorry that the ActivoBank App is not meeting your expectations. We will share your feedback with our teams to analyze everything you shared with us. With your help, we want to improve our App. See you soon. ActivoBank Team

### 5/5 — Good service

*2026-04-04, version 6.36.2*

Activo bank have a good service and i am happy to use this, thanks Activo Bank

### 1/5 — Calls not going through

*2026-03-30, version 6.36.2*

Will call to verify transaction but the calls don't go through when abroad. No other way and support couldn't help.

## Frequently asked questions about ActivoBank

### What can I do with this banking app?

This app allows you to manage your bank accounts, check balances, make transfers, pay bills, and save money. You can also apply for personal and home loans, request new debit or credit cards, and make international transfers. Additionally, it supports secure mobile payments and bill splitting with friends.

### How do I open a new account?

You can open a new account directly through the app without leaving your home. The process takes approximately 15 minutes and requires a Portuguese identification document, proof of address and employment, and a final video call.

### Is this app free to use?

The app itself is free to download and use. While the description mentions in-app purchases, it does not specify what these might entail. Core banking functionalities are generally provided without direct cost.

### Can I manage accounts from other banks?

Yes, with PSD2 integration, you can aggregate information from your other bank accounts, including balances, movements, and account details. This feature allows you to view accounts from 17 national banks that have joined the SIBS solution within this app.

### What are the security features of this app?

The app offers several security features, including the ability to hide your balances for privacy, revoke or cancel cards due to loss or theft, and set up notifications for balance changes or credit card usage. It also supports secure payments via Apple Pay and integrates with MB WAY for secure money transfers and payments.

## Version history (last 5 releases)

### 6.39.1 — 2026-08-27

Now that you've enjoyed the eclipse and put away those much sought-after glasses, install this ActivoBank App update. We've fixed some bugs and improved performance.

### 6.39.0 — 2026-08-17

Is the water cold today? Is there a red flag? You might be on the sand thinking, 'Well, what should I do next?'. We have two ideas: install the new version of the ActivoBank App, which comes with improvements to various features. The second is maybe get a pistachio ice cream.

### 6.38.0 — 2026-07-13

Do you know PoupeUp? That feature in the ActivoBank App that helps you set money aside for goals, create an emergency fund, or simply save in piggy banks? We've improved the feature! Also, your transactions now include more details and making Payments is even simpler.

### 6.37.1 — 2026-06-09

We needed to make some slight changes to our ActivoBank App to improve your experience. They are minor but important! If there is a Bank that likes to simplify your daily life, it's ActivoBank!

### 6.37.0 — 2026-05-25

The ActivoBank App is even more amazing! Now, you can buy your eSIM with the Debit or Credit Card. And to keep your Accounts always in order, the new Direct Debits area organizes everything by most recent use. More control in the palm of your hand.

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## More apps by Banco ActivoBank (Portugal), SA

- [ActivoTrader](https://appshunter.io/ios/app/activotrader/id414806201)

All apps by Banco ActivoBank (Portugal), SA: https://appshunter.io/developer/344521219

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*