# Acty — Remote video support in AR

> Remote video support platform with Augmented Reality for technical assistance. (iPhone/iPad app by Icona Spa.)

- Source: https://appshunter.io/ios/app/acty/id1126880524 (this page in markdown: same URL + `.md`)
- Developer: [Icona Spa](https://appshunter.io/developer/415631722)
- Category: Productivity, Utilities
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 15.1 · 101 MB
- Languages: Czech, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian and 3 more
- Released: 2017-01-16
- Data updated: 2026-06-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/acty/id1126880524/reviews.md

## What is Acty?

Acty is a professional software platform which combines remote video assistance with Augmented Reality (AR) technology to provide quick and immediate video support, help companies identify and resolve problems, assist installation of machines and systems, support troubleshoot process, all from their HQ or home office effectively and quickly.

The application is optimized to be installed on iPhones and iPads, to enable collaboration between technicians in the field and experts in the office. It allows you to receive support at any time through a video session to see the problem and provide precise instructions through the annotations in Augmented Reality.

Key features:

• Taking photos and recording videos
• Freeze annotations (snap a photo and draw on the image)
• Augmented Reality annotations
• Meeting
• Company chat – public and private
• Screen sharing (documents, web pages, etc.)
• Automatic text and voice translation
• QR Code and Barcode scanning
• Digital zoom

## Key features

- Remote video assistance
- Augmented Reality annotations
- Photo and video recording
- Screen sharing
- Automatic translation
- Company chat


## Frequently asked questions about Acty

### What devices is Acty optimized for?

Acty is optimized for installation on iPhones and iPads, enabling seamless collaboration between technicians in the field and experts in the office.

### Can Acty be used offline?

The provided description does not specify offline functionality. Acty relies on video sessions and collaboration, suggesting an active internet connection is necessary for its core features.

### Does Acty offer screen sharing capabilities?

Yes, Acty includes screen sharing functionality, allowing users to share documents and web pages during support sessions.

### How does Acty handle different languages?

Acty features automatic text and voice translation, making it easier for users to communicate across language barriers during support calls.

### What is the update frequency for Acty?

The latest version of Acty is 9.3.1, last updated on April 24, 2026. This indicates a history of regular updates, though the exact frequency is not specified.

### Is Acty suitable for all ages?

Acty has an age rating of 4+, making it suitable for a wide range of users. However, its professional features are primarily designed for business use.

### Does Acty have ads?

No, Acty does not contain advertisements. It is a free platform without any ad interruptions.

### What are the key collaboration features in Acty?

Acty facilitates collaboration through live video sessions with AR annotations, company chat (public and private), and screen sharing for documents and web pages.

## Version history (last 5 releases)

### 9.3.1 — 2026-04-24

Fixed some errors.

### 8.5.4 — 2026-02-24

Fixed account validation errors.

### 8.5.3 — 2026-02-23

Fixed sign-up and validation errors.

### 8.5.2 — 2026-02-18

- Improved some elements of the user interface.
- Fixed some bugs.

### 8.4.0 — 2025-11-26

- Added support for automatic translations in assistance.
- Updated assistance engine.
- Fixed some audio issues.

## More apps by Icona Spa

- [Livecare Support](https://appshunter.io/ios/app/livecare-support/id902280279)
- [Livecare RA](https://appshunter.io/ios/app/livecare-ra/id1063644471)
- [Cavanna Support](https://appshunter.io/ios/app/cavanna-support/id1466624817)
- [ADAK REMOTE](https://appshunter.io/ios/app/adak-remote/id1481597078)
- [My Swift-Cut](https://appshunter.io/ios/app/my-swift-cut/id1483077060)

All apps by Icona Spa: https://appshunter.io/developer/415631722

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*