# Acubiz — user reviews

> 29 indexed App Store user reviews of Acubiz by Acubiz A/S, rated 4.30/5 from 354 ratings.

- Source: https://appshunter.io/ios/app/acubiz/id1269587378/reviews
- App overview in markdown: https://appshunter.io/ios/app/acubiz/id1269587378.md
- Rating breakdown: 5★ 261 · 4★ 29 · 3★ 16 · 2★ 5 · 1★ 43

## What do users think of Acubiz?

Overall sentiment: negative

**Pros**

- 👍 Works well for years
- 👍 Clear and easy to use

**Cons**

- 👎 Unclear and confusing
- 👎 Password not accepted
- 👎 Loses receipts
- 👎 Cannot match expenses
- 👎 Glitches frequently
- 👎 Incorrect mileage calculation
- 👎 Photo recognition issues
- 👎 Date format incorrect
- 👎 Poor amount guessing
- 👎 No handwriting recognition
- 👎 Terrible indexing/viewing
- 👎 Lacks basic features
- 👎 Antiquated compared to competitors
- 👎 Lacks controls and integrations
- 👎 Camera not functioning
- 👎 Black screen on camera
- 👎 Non-intuitive
- 👎 Poor settings and processes
- 👎 Vague error messages
- 👎 Hidden interactions
- 👎 Disappointing user experience
- 👎 Too complicated
- 👎 Barely usable without PC
- 👎 Mileage calculation complex
- 👎 Cannot delete entries
- 👎 Payment selection missing
- 👎 Usability of a pre-2010 app
- 👎 Web backend outdated
- 👎 Frustrating to use
- 👎 Constant issues
- 👎 Server errors
- 👎 Slow scanner/recognition
- 👎 Waste of time
- 👎 Mediocre reporting
- 👎 Unusable
- 👎 Doesn't recognize same-day receipts
- 👎 Slow data reading
- 👎 Stays on first page
- 👎 Not making life easier
- 👎 Horrible app
- 👎 Appalling new version
- 👎 Clunky and all over the place

**Commonly reported bugs**

- Login not accepting password
- App loses receipts
- Cannot match expenses
- App glitches
- Incorrect mileage calculation
- App doesn't recognize photos taken directly
- Date format incorrect when using in US/Canada
- Poor inference for amounts
- No handwriting recognition
- Terrible indexing and viewing of previous transactions
- Camera not functioning properly
- Black screen appears instead of camera feed
- App crashes frequently
- Vague error messages
- Hidden interactions
- App brings up previously acquitted expenses
- Cannot log back on after logging off
- Server error
- Slow scanner/recognition
- Doesn't recognize same-day purchases as receipts
- Receipts disappear after a few weeks
- Slow when reading invoice data
- App starts and stays on the first page
- Cannot delete an entry
- Cannot select payment method (cash/credit card)
- Screen capture grid is hard to see and awkward to use

**Most requested features**

- PDF import feature
- Attach PDF from email app
- Integration with Uber
- Email forwarding

## Newest reviews (13 of 29)

### 1/5 — Not great

*2022-11-23, version 2.7.4*

Not user friendly, convoluted, outdated

### 1/5 — Alles außer einfach

*2022-05-04, version 2.7.1*

Viel zu kompliziert und ohne PC kaum nutzbar. Excel kann es besser.

### 1/5 — Not stable

*2022-04-13, version 2.7.0*

Sorry to say is app looses receipts and can’t match expenses very well. 
It also likes to glitch and pay like 7.50 per mile. 
👎

### 1/5 — Super bad

*2022-01-23, version 2.6.9*

Not easy to work with, selection and menu really bad.
Poor logic to navigate

### 1/5 — Acibiz

*2021-12-20, version 2.6.9*

It’s rubbish, mileage takes more calculation than putting a man on the moon. The bain of my life

### 1/5 — Acubiz

*2021-11-29, version 2.6.9*

Some geeks idea of what you need to do your expenses on. Absolute rubbish. You cannot delete an entry, you have to make the same entry again but with a negative  amount.

Everything with this system is a crap mess around for the end user.

### 1/5 — This app is joke

*2021-08-13, version 2.6.6*

This app has the usability of a pre 2010 app. The web backend runs on HCL Notes (!) and feels like MS frontpage came back to life. How is anyone paying for this? There are tona of other options from this century.

### 1/5 — So frustrating

*2021-04-24*

This app is so frustrating to use. Constant issues. Today for example I went to acquit some receipts only to find it brought up 40+ expenses I had already acquitted previously! Then it gave me an error and suggested I log off and log back on. I log off only to find I now cannot log back on. Another server error apparently. Groan. I’m trying hard to get my company to switch to a different provider as this app is full of bugs. No one has time for this kind of rubbish.

**Developer response:** Hi, and thanks for your feedback!

When you take a picture of your receipt, it is important to consider shadows, light and to get all sides of the receipts in the image.

If the image is zoomed in, it is because it didn't identify the shape of the receipt correctly. When that happens it is easy to edit. Just click the "crop"-icon and you can determine the cropping yourself from the original image.

In relation to finding the right image, it is possible to to hard click on an image when going through the image library. So when you click and keep pressing on an image, it will show the image larger than the others. When you stop pressing, it will shrink again. 

Final, did you know that you don't even have to logout when closing the app? If you avoid to logout, the app will just stay logged in.

Thanks, 
Diana / Acubiz

### 1/5 — Ikke godt nok...

*2019-11-17, version 2.3.1*

Langsomt, super dårlig scanner/genkendelse

### 1/5 — Flop

*2019-10-18, version 2.3.0*

This app and the portal are a waste of time.
Reporting is mediocre. 

Unusable.

### 1/5 — Slow and not useful

*2019-07-20*

It is quite slow, especially when reading the data for the invoice. Sometimes it starts and stays in the first page, not been able to use it at all.

It is suponed to make life easier, bit it does not.

**Developer response:** Dear Ricardo

Thanks for your message. We are sorry to hear that you are experiencing problems with our app. We kindly ask you to contact our support team for help at support@acubiz.com if you have any problems or questions.
Thanks in advance.
Regards, Diana / Acubiz

### 1/5 — Horrible app

*2019-06-11, version 2.1.0*

My company makes us use this. It’s a terrible app. I think they have an intern working on the app once a month. It’s terrible. Can’t believe they are making money on this...

### 1/5 — Bring back the old app!

*2018-11-16, version 1.6.2*

This new version is appalling to use. Screen capture grid worked great in the old version, in this version it is hard to see and is awkward to use. Previous version was very intuitive and pleasant to use, this version is clunky and all over the place. Not impressed!

## Most critical reviews (10 lowest-rated)

### 1/5 — Unübersichtlicher geht’s nicht mehr

*2026-05-27, version 3.0.3*

Der Titel ist das Programm.

### 1/5 — Login

*2026-04-10, version 2.9.12*

It never accepts my password

### 1/5 — Not stable

*2026-04-01, version 2.9.12*

Sorry to say is app looses receipts and can’t match expenses very well. It also likes to glitch and pay like 7.50 per mile. 👎
For the things the Danes do well… this is not one of them.

Even worse now!!
It doesn’t recognise a photo taken directly from the app. 
This is the dumbest app ever.

### 1/5 — Considerable issues

*2026-03-24, version 2.9.12*

Euro-dating default but using in the US/Canada primarily, so date is always wrong to start. Makes bad guesses for amounts given the tech available in 2026. Bad inference generally, no handwriting recognition, terrible indexing and viewing of previous transactions. 

Otherwise fine.

### 1/5 — 1 Worse Expense App

*2026-03-15, version 2.9.12*

Basic features, antiquated compared to many other apps in prior companies. Lacks controls and integrations.

### 1/5 — Glitchy useless app

*2025-09-08, version 2.9.5*

Terrible given how great competitors are - complete corruption if any danish company chooses a home grown loser like this one. Loses receipts, can’t match, crashes all the time, no integration with uber, no email forwarding - useless

### 1/5 — Not stable

*2024-10-07*

Sorry to say is app looses receipts and can’t match expenses very well. It also likes to glitch and pay like 7.50 per mile. 👎
For the things the Danes do well… this is not one of them.

### 1/5 — Worst app ever

*2024-02-12, version 2.8.2*

Worst app ever. Non intuitive. Poor settings and processes.

### 1/5 — The end user experience is terrible

*2023-12-06, version 2.7.13*

Vague error messages and hidden interactions.

### 1/5 — Disappointing

*2023-06-20, version 2.7.5*

Disappointing have used much simpler apps for managing and submitting the expenses.

## Most praised reviews (6 highest-rated)

### 5/5 — Attach pdf from email app (text below shows white)

*2024-07-03, version 2.8.3*

With some hotels sending receips in mail, it would be great if upon registration I could browse emails and select. Attachments directly from Acubiz

### 5/5 — Top

*2023-02-24, version 2.7.4*

Acubiz funktioniert seit Jahren problemlos, ist übersichtlich und einfach zu nützen, bin sehr zufrieden!

### 4/5 — not bad

*2025-11-11, version 2.9.7*

This app is pretty good but it could do with an pdf import feature

### 3/5 — Ok App But....

*2019-09-25, version 2.3.0*

The app appears to work ok most of the time, the only real issue is when you take a picture of the receipt on the same day as purchasing something. For some reason it doesn’t recognise quite a lot of these purchases, but you only find this out a few weeks later when it asks for the same receipt again, but by this time the receipt is already in the bin.

### 2/5 — Camera not working

*2025-06-20, version 2.9.0*

The Acubiz camera is not functioning properly when attempting to take a picture of a receipt. Instead of displaying the camera feed, a black screen appears. I have uninstalled the app and checked the settings, but the issue persists.

### 2/5 — not optimal working

*2021-11-15, version 2.6.9*

Can’t select which payment I did on parking tickets etc. 
cash or credit card, the button is gone. 

This app isn’t working well enough for me

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
