# Acuity: Appointment Scheduler — Client scheduling & calendar

> Flexible scheduling and client management software with payment processing. (iPhone/iPad app by Squarespace, Inc..)

- Source: https://appshunter.io/ios/app/acuity-appointment-scheduler/id1179146771 (this page in markdown: same URL + `.md`)
- Developer: [Squarespace, Inc.](https://appshunter.io/developer/318590877)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 4.80/5 from 29,804 App Store ratings · 502 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 202 MB
- Languages: American English
- Released: 2017-06-30
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/acuity-appointment-scheduler/id1179146771/reviews.md

## What is Acuity?

Looking for an appointment scheduling app that helps you book clients, accept payments, collect intake forms, and reduce no-shows?

Acuity Scheduling by Squarespace is the all-in-one scheduling software for service-based businesses. It’s built for professionals who need more than a basic meeting scheduler—so clients can self-book online, pay at booking, fill out forms before appointments, and get automatic reminders in one smooth booking flow.

If you want to save time, avoid missed appointments, and run your business with less admin, Acuity helps you do it all in one place.

• REDUCE NO-SHOWS AND MISSED APPOINTMENTS
Need a tool that helps you avoid empty time slots? Acuity helps you reduce no-shows with automated email and SMS reminders, confirmation messages, easy rescheduling, cancellation links, and booking policies that set expectations clearly.

• ACCEPT PAYMENTS AT THE TIME OF BOOKING
Looking for appointment scheduling with payments? Acuity lets clients pay when they book with Stripe, Square, or PayPal. Collect deposits, send invoices and receipts, sell gift certificates, offer packages, support recurring memberships, and enable tipping—all built in. No extra tools required.

• COLLECT CLIENT INTAKE FORMS BEFORE APPOINTMENTS
Need a booking system with intake forms? Acuity lets you attach customizable intake forms to every booking so clients can complete questionnaires, consent forms, waivers, and health history forms before they arrive. This helps therapists, wellness practitioners, coaches, and consultants stay prepared and organized.

• MANAGE COMPLEX SERVICES AND AVAILABILITY
If your business has multiple services, different durations, or changing availability, Acuity makes it easy to manage. Offer different appointment types, control your calendar, manage multiple staff calendars and locations, and let clients book only what’s available.

• SCHEDULE VIRTUAL APPOINTMENTS AND TELEHEALTH SESSIONS
Need online scheduling software for virtual consultations? Acuity can automatically generate Zoom, Google Meet, and GoToMeeting links for appointments, making it easy to run remote sessions, online coaching, and telehealth bookings.

• RUN GROUP CLASSES, WORKSHOPS, AND RECURRING SESSIONS
Acuity also supports group scheduling with capacity limits, class packages, and session bundles. Ideal for fitness studios, yoga instructors, tutors, workshops, and group coaching businesses.

• BUILT FOR SERVICE BUSINESSES, NOT JUST MEETINGS
Acuity is designed for businesses that need scheduling + client management + payments + automation in one tool.

• INTEGRATIONS ADAPTED TO YOUR WORKFLOW
Embed your booking page on Squarespace, WordPress, Wix, or other websites, customize it to match your brand, and let clients book online 24/7.

Perfect for:
- Hairdressers, salons, estheticians, tattoo artists, and beauty pros who want clients to self-book, prepay, and receive reminders automatically
- Therapists, psychologists, and healthcare professionals who need intake forms, secure workflows, and scheduling tools designed to support HIPAA compliance, with features like encrypted data handling and a signed Business Associate Agreement (BAA) on eligible plans
- Coaches and consultants who want to reduce admin, send booking links, and get client details before sessions
- Personal trainers, yoga teachers, and fitness studios who sell packages, memberships, and group classes
- Small service-based businesses and teams that want an online booking system without per-user pricing on select plans
- Photographers who want to deliver a better booking experience.

• MORE THAN A BASIC CALENDAR BOOKING APP
Unlike simple meeting schedulers, Acuity is built for real service workflows. It helps you schedule appointments, get paid, collect client information, and automate communication.

Try Acuity free for 7 days — no credit card required.
_____________
Privacy Policy: https://squarespace.com/privacy
Terms of Service: https://squarespace.com/terms-of-service

## Key features

- Real-time calendar management
- Client scheduling links
- Appointment notifications
- Secure mobile payments
- Automated receipts
- Client list management

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| iOS Starter Monthly | $29.00 | per month |
| iOS Starter Annual | $289.00 | per year |
| iOS Standard Annual | $489.00 | per year |
| iOS Standard Monthly | $50.00 | per month |
| iOS Premium Monthly | $89.00 | per month |
| iOS Premium Annual | $869.00 | per year |


## What do users think of Acuity?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 👍 Customizable booking pages
- 🚀 Seamless integration with websites
- 👍 Helpful customer service
- 🚀 Efficient scheduling and booking
- 👍 Versatile for different businesses

**Cons**

- 🐛 Frequent app crashes and glitches
- ⏱️ Too many updates disrupting user experience
- 🕰️ Lack of weekly calendar view in app
- 🔍 Limited reporting and analytics
- 💰 Expensive for small businesses
- 🔍 Difficulty managing client accounts and payments

**Commonly reported bugs**

- Appointment information disappearing from calendar
- Inability to see client payment status
- Timezone errors and incorrect scheduling
- Unresponsive app and slow performance

**Most requested features**

- Waitlist functionality
- Automated client reminders and confirmations
- Ability to book multiple appointments at once
- Improved calendar view and navigation
- More robust reporting and analytics
- Integrated payment processing and point-of-sale

## Recent user reviews (10 of 502)

All indexed reviews: https://appshunter.io/ios/app/acuity-appointment-scheduler/id1179146771/reviews.md

### 2/5 — Worked great and now I can’t log on

*2026-08-19, version 93.0.0*

When it works, it’s awesome. But it has logged me out and when I go to log in, it stays on a blank page

### 1/5 — Technical

*2026-08-14, version 93.0.0*

My acuity account has been hacked and they don’t have a customer service number at all for help! I don’t want to
Do any email I need help but the acuity app will know when to take my payment! I need help and a phone number!!!!!!!

### 1/5 — Fix Face ID

*2026-08-13, version 93.0.0*

Face ID used to work before last update. Now it’s very inconvenient to log in every time.

### 3/5 — Hmm

*2026-08-07, version 91.0.0*

I must be missing something. Yes I can schedule and collect easily but I get notifications that go nowhere - like what am I being notified about? I assume it’s bc a client scheduled but when? I can’t see a whole day view so have to scroll and slide to try to find new activity. It just seems like the app is half done and I wish they would improve it..

### 2/5 — Take Over makes worse

*2026-07-20, version 89.0.0*

Big take over by square space now instead of signing into app, I now have to sign into square space ?? Why?? That makes extra work & now it’s even harder to sign out coz the log off option in buried in the iPhone frame. Not happy🙁 why tamper with something that has worked for YEARS!

### 1/5 — So buggy

*2026-07-19, version 89.0.0*

Literally anytime I have to do anything the app won't load, or logs me out. I genuinely hate it. I accidentally signed up for the subscription to acuity when making my website on squarespace, I will never recommend this service to anyone square never had these problems. I'm currently trying to cancel my day because I'm sick and can't even cancel or reschedule my clients, thanks acuity!

### 4/5 — It’s great when it works right.

*2026-07-13, version 88.0.0*

I upgraded to the version of Acuity that is integrated with Square. The problems I have are that it never “remembers device for 90 days,” it’s not remembering/saving CC info, and it only sometimes lets me hit the “tap to pay” without having to close out and reopen the app. The web version is great,  but the version on the tablet and iPhone has room for improvement. I’ve uninstalled and reinstalled. No luck. Also, setting up a couples massage or linking two appts to one payment is not as intuitive as it is with other apps.

### 5/5 — Valuable scheduling tool!

*2026-07-06, version 87.0.0*

As a business that requires appointments Acuity helps schedule and make it easy both for us as well as our clients!

### 3/5 — App

*2026-07-05, version 87.0.0*

Can u make a downloadable app for my clients

### 1/5 — Horrible

*2026-07-05, version 87.0.0*

DO NOT USE THIS APP!!!! DO NOT DOWNLOAD!!! I’ve had one of the most frustrating experiences with Acuity Scheduling. If I could give zero stars, I would.

The customer service has been extremely disappointing. Every time I contact support, I either get generic copy-and-paste responses or I’m transferred to someone who simply repeats the same information without actually solving the problem. It often feels like the representatives don’t fully understand the product they’re supporting.

I’ve been trying for over three months to get help setting up my state sales tax correctly, and the issue is still unresolved. Despite multiple conversations with support, no one has been able to provide a clear solution or walk me through the process. For a scheduling platform that’s designed for businesses, something this basic shouldn’t be so difficult.

I’m now stuck using Acuity because my business is already integrated with Squarespace, otherwise I would have switched to another booking platform long ago.

The software itself has potential, but the lack of knowledgeable customer support completely overshadows it. When you’re running a business, you need timely and accurate assistance—not endless back-and-forth conversations that lead nowhere.

I sincerely hope Acuity invests in better training for its support team and improves the overall customer service experience. Right now, I cannot recommend this platform to other business owners.

## Frequently asked questions about Acuity

### What does the Acuity Scheduling app do?

This app helps you manage your calendar and clients by offering seamless client scheduling, appointment notifications, secure mobile payments, and automated receipts. You can manage your entire business on the go, from checking your real-time schedule to processing payments.

### What are the key features of this scheduling app?

Key features include real-time calendar management, the ability to edit availability, schedule new appointments, and share direct scheduling links with clients. It also provides client management tools like push notification alerts and reminders, along with secure payment processing and automated receipts.

### Is this app free to use?

The application is available for free download and use, but it does contain in-app purchases and advertisements. This means certain advanced features or an ad-free experience may require a purchase.

### What kind of businesses is this app suitable for?

This app is ideal for service-based businesses and independent professionals who need to manage client appointments and payments. This includes a wide range of industries such as wellness, beauty, consulting, and more.

### How does the app handle payments and receipts?

The app offers secure mobile payment processing, allowing you to manage invoices and send mobile payment links to clients. It also automatically generates and sends receipts for completed transactions, and even supports accepting tips.

## Version history (last 5 releases)

### 95.0.0 — 2026-08-25

Bug fixes / Improvements

### 94.0.0 — 2026-08-20

-  Bug fixes / Improvements

### 93.0.0 — 2026-08-12

-  Bug fixes / Improvements

### 91.0.0 — 2026-07-30

- Bug fixes / Improvements

### 90.0.0 — 2026-07-21

- Bug fixes / Improvements

## Apps similar to Acuity

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Square Appointments: Scheduler](https://appshunter.io/ios/app/square-appointments-scheduler/id1023050786) | 4.9 (195,302) | Free | Business |
| [Masters Pro: Scheduling App](https://appshunter.io/ios/app/masters-pro-scheduling-app/id1010198076) | 4.9 (773) | Free | Business |
| [Setmore Appointment Scheduling](https://appshunter.io/ios/app/setmore-appointment-scheduling/id665859578) | 4.7 (9,172) | Free | Business |
| [Visibook Appointment Scheduler](https://appshunter.io/ios/app/visibook-appointment-scheduler/id961171461) | 4.6 (842) | Free | Business |
| [DIKIDI Appointments Scheduling](https://appshunter.io/ios/app/dikidi-appointments-scheduling/id997282718) | 4.7 (352) | Free | Business |
| [Booksy Biz: Booking & Payments](https://appshunter.io/ios/app/booksy-biz-booking-and-payments/id725335996) | 4.5 (14,611) | Free | Business |

## More apps by Squarespace, Inc.

- [Unfold: Reels & Story Maker](https://appshunter.io/ios/app/unfold-reels-and-story-maker/id1247275033)
- [Squarespace: Run your business](https://appshunter.io/ios/app/squarespace-run-your-business/id1361797894)
- [Squarespace Video Studio](https://appshunter.io/ios/app/squarespace-video-studio/id1504893369)
- [Acuity Scheduling Client](https://appshunter.io/ios/app/acuity-scheduling-client/id1509524919)

All apps by Squarespace, Inc.: https://appshunter.io/developer/318590877

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*