# Acuity Insurance — Mange policies & payments

> Mobile app for managing insurance policies, payments, and claims. (iPhone/iPad app by Acuity, A Mutual Insurance Company.)

- Source: https://appshunter.io/ios/app/acuity-insurance/id785661940 (this page in markdown: same URL + `.md`)
- Developer: [Acuity, A Mutual Insurance Company](https://appshunter.io/developer/785661943)
- Category: Finance, Utilities
- Price: Free
- Rating: 4.80/5 from 7,624 App Store ratings · 52 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 39 MB
- Languages: American English
- Released: 2013-12-30
- Data updated: 2026-08-24
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/acuity-insurance/id785661940/reviews.md

## What is Acuity Insurance?

With the Acuity app, your insurance information is always at your fingertips. Easily manage your account, make payments, report claims, and more.
 
Access Your Information and Profile
 • View your agency details
 • Conveniently save vehicle ID cards to your phone*
 • Keep digital copies of your certificates of insurance

Rely on Acuity When It Matters Most
 • Instantly connect with Emergency Roadside Assistance—available 24/7
 • Get step-by-step guidance through the claims process
 • Quickly locate Acuity’s pre-approved auto repair shops near you

Simplify Payments and Stay Informed
 • Pay your bills using a debit/credit card or checking account
 • Stay up to date by opting into email or text notifications

*Vehicle ID cards saved to your phone may not meet proof-of-insurance requirements in some states.

## Key features

- View agency details
- Save vehicle ID cards
- Digital insurance certificates
- 24/7 Emergency Roadside Assistance
- Claims process guidance
- Locate auto repair shops
- Pay bills via debit/credit or checking account

## What do users think of Acuity Insurance?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 👍 Convenient payment options
- 👍 Excellent customer service
- 👍 Reliable insurance coverage
- 👍 User-friendly app interface

**Cons**

- 🐛 App crashes and login issues
- 🔒 Lack of security features (password management)
- 💰 Concerns about pricing and fees
- 🔍 Difficulty navigating multi-policy accounts
- 🔧 Limited functionality (policy creation, etc.)

**Commonly reported bugs**

- App freezes and crashes on login
- Wallet cards not updating automatically
- Inconsistent behavior across app features
- Difficulty accessing and managing policies

**Most requested features**

- Add policy creation and pricing tools
- Improve login and password management
- Enhance multi-policy account management
- Introduce dark mode and other accessibility features
- Streamline claims and billing processes

## Recent user reviews (10 of 52)

All indexed reviews: https://appshunter.io/ios/app/acuity-insurance/id785661940/reviews.md

### 4/5 — Finally fixed it.

*2025-12-10, version 3.1.0*

Can save the password now. Good.

### 1/5 — Needs to save password

*2025-12-02, version 3.0.2*

Nobody remembers their password after a crash.  Fix the app to allow Face ID login!

### 1/5 — Doesn’t save login anymore

*2025-11-21, version 3.0.1*

With new update have to re-enter login every time. Nobody remembers their password after a collision.

### 3/5 — Needs new policy creation ability

*2025-09-17, version 2.34.1*

Creators should add the ability to create a new policy online or at least get pricing information with an agent doing the finishing touches

### 3/5 — App sign on

*2025-08-16, version 2.34.1*

It would be nice if username was saved and didn’t need to be entered every time. Password also isn’t in password manager

### 5/5 — Very good

*2025-07-23, version 2.34.1*

I’ve heard nothing but really good experience so far being with you guys. I wouldn’t change insurance companies. Acuity has been very good to me!!!

### 2/5 — Pricing

*2025-07-01, version 2.34.1*

I believe higher cost

### 5/5 — Danny Cross

*2025-05-20, version 2.34.1*

Acuity has been very good in their approach to our claims.

### 5/5 — Great overall

*2025-03-19, version 2.34.1*

Very easy app to work with!

### 5/5 — Great Insurance!

*2024-10-28, version 2.33*

I’ve enjoyed having insurance with Acuity. Their app is easy to use and everything is at my fingertips! Love the layout and design!

## Frequently asked questions about Acuity Insurance

### What can I do with the Acuity Insurance app?

The app allows you to manage your insurance policies and payments conveniently. You can view your agency details, save vehicle ID cards and insurance certificates, make bill payments, and report claims. It also provides 24/7 access to Emergency Roadside Assistance and helps you locate approved auto repair shops.

### How do I pay my bills through the app?

You can easily pay your bills directly through the app using a debit/credit card or a checking account. The app simplifies the payment process, allowing you to stay up-to-date with your insurance obligations.

### Is the Acuity Insurance app free to download?

Yes, the Acuity Insurance app is free to download and use. While the app itself is free, it does contain advertisements. There are no in-app purchases mentioned in the provided description.

### What if I need roadside assistance?

The app offers instant connection to Emergency Roadside Assistance, available 24/7. This feature ensures you can get help quickly when you need it most, directly through your mobile device.

### Can I use the app to report a claim?

Yes, you can report claims directly through the app. It provides step-by-step guidance through the claims process, making it easier to navigate during a stressful time.

## Version history (last 5 releases)

### 3.2.2 — 2026-08-11

Age verification checks and UI enhancements

### 3.2.1 — 2026-03-25

Minor bug fixes

### 3.2.0 — 2026-03-24

Updated home dashboard and bug fixes

### 3.1.5 — 2026-02-25

Bug fixes and enhancements

### 3.1.4 — 2026-02-17

Bug fixes and enhancements

## Apps similar to Acuity Insurance

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| --- | --- | --- | --- |
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## More apps by Acuity, A Mutual Insurance Company

- [Acuity Heart](https://appshunter.io/ios/app/acuity-heart/id1248669076)

All apps by Acuity, A Mutual Insurance Company: https://appshunter.io/developer/785661943

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*