# Acuity Scheduling Client — Book Appointments & Classes

> Book and manage appointments, classes, and orders from multiple businesses. (iPhone/iPad app by Squarespace, Inc..)

- Source: https://appshunter.io/ios/app/acuity-scheduling-client/id1509524919 (this page in markdown: same URL + `.md`)
- Developer: [Squarespace, Inc.](https://appshunter.io/developer/318590877)
- Category: Lifestyle, Health & Fitness
- Price: Free
- Rating: 2.82/5 from 130 App Store ratings · 95 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 15 MB
- Languages: English
- Released: 2020-07-21
- Data updated: 2026-06-10
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/acuity-scheduling-client/id1509524919/reviews.md

## What is Acuity Scheduling Client?

Your favorite businesses in one place.
- Add a business with a URL or QR Code and seamlessly book appointments on-the-go.

Your schedule, simplified.
- Easily view and manage your upcoming (and past) appointments and classes.

Your orders, organized.
- Manage, redeem, and track your packages, gift certificates, and subscriptions with a few taps.

## Key features

- Book appointments and classes
- Manage schedules
- View upcoming and past bookings
- Organize packages and gift certificates
- Track subscriptions

## What do users think of Acuity Scheduling Client?

Overall sentiment: negative

**Pros**

- 🚀 Straightforward and functional app
- 👍 Great features for clients
- 👍 Clean UI, simple to navigate
- 👍 Easy to manage appointments
- 👍 Excellent app layout and design

**Cons**

- 🐛 Constant problems with the app
- 🐛 Buggy and glitchy
- 🐛 Logs users out frequently
- 🐛 Appointments not showing up
- 🐛 Unreliable and inconsistent
- 🐛 Poor user experience
- 🐛 Subpar app experience
- 🐛 Unsecured and almost unusable
- 🐛 Terrible for the user
- 🐛 Horrible user experience
- 🐛 Appointment I made not showing up
- 🐛 Cannot delete old businesses
- 🐛 Payment failure issues
- 🐛 Colored labels disappeared from daily page

**Commonly reported bugs**

- Logging out frequently
- Appointments not showing up
- Inability to delete old businesses
- Payment issues
- Disappearing colored labels

**Most requested features**

- Waitlist option for clients
- Login functionality for clients
- Ability to edit schedules and appointments on the app
- Sync appointments across web and app
- Option to permanently remove service providers
- Full week view or cart option for booking multiple appointments
- iPad version of the app

## Recent user reviews (10 of 95)

All indexed reviews: https://appshunter.io/ios/app/acuity-scheduling-client/id1509524919/reviews.md

### 2/5 — Constant problems

*2026-01-16, version 1.3.11*

When it has worked, it has worked well, but often since using this app for the last few years problems arise. My current problem with the app is that it declines my stored payment card. I then enter the same details for the same card and then it accepts the card. Go figure.

### 1/5 — Data breach

*2025-12-07, version 1.3.11*

Had 3 alerts that my password for this account had been compromised. Indicates very poor security. Don’t trust them with your data.

### 1/5 — Subpar at Best

*2025-09-01*

From the customer app experience, it logs you out of your account over and over. But for some reason the login page is the most inconvenient place in the app. It should be the first thing I encounter if it’s going to continuously log me out. I HATE that it displays all of the old or cancelled appointments every time I look at my appointments. It often shows an error message when loading.
The admin side of Acuity app is much worse.

**Developer response:** We take your feedback seriously. We would appreciate it if you could reach out to us directly to discuss your concerns in more detail. You can reach us at https://sqsp.link/yztiOW, or by using the in-app feedback tool. This can be done by shaking your device, or taking a screenshot of the issue, and then tapping “Report a Bug.”

### 5/5 — Straightforward and functional app!

*2025-07-12, version 1.3.11*

Has great features for our yoga studio that allow people to login and save their class packs on their profile!

### 1/5 — Needs to have a login button.

*2025-04-18, version 1.3.11*

Clients using app have no way to login before scheduling to see their appointments.  Why is that missing?

### 1/5 — Unsecured and Almost Unusable

*2025-03-31*

If you’re considering this app for your organization, RUN AWAY! This app is riddled with bugs and some of them are rather alarming. It logs me out but I can still see my purchase history? Huge red flag. Other bugs are simply maddening and make it impossible to actually use the scheduling features. This app is used by an organization that I need to schedule with as a client but I am lobbying for them to consider other options. Don’t get tangled in this garbage if you don’t have to.

**Developer response:** Hi there, we're sorry to hear about these concerns regarding the client mobile app. The business may reach out to us directly for further support by heading to the Help Center at https://sqsp.link/MYRf9l.

### 1/5 — I hate this app so much

*2025-01-06, version 1.3.11*

See above. This app is basically unusable it’s so terrible. My gym uses it for class scheduling and it’s truly so terrible it’s prevented me from booking a class because I get so frustrated at the complete unusability. If I could rate this app -10 I would. Please hire a user researcher.

### 3/5 — Queries & Suggestions

*2024-11-14, version 1.3.11*

> Successfully booked and past appointments are not showing for me, is there a way to fix this?

> The app automatically logs me out each time. Can I remain logged in?

### 2/5 — Frustrating

*2024-11-09, version 1.3.11*

It’s a little confusing to book reoccurring appointment and at times client’s appointments’disappear’ from the app but are still booked. Obviously the client can’t change them if they aren’t showing. Also the app and the web link don’t sync and this causes confusion. The web link does not prompt the client to sign in which is a whole different problem in that without a login appointments can’t be changed by the client - as well as not syncing with the app - even when the same email and client name are used. This means clients often have 3 or 4 ‘accounts’. Very confusing.

### 1/5 — Awful app

*2024-10-03, version 1.3.11*

The app doesn’t update in real time and doesn’t show future appointments nowhere, the only way to keep up with the scheduling is to check the emails or add them straight after booking to your personal calendar which beats the whole point of a booking app.

## Frequently asked questions about Acuity Scheduling Client

### What does Acuity Scheduling Client do?

This app allows you to book appointments and classes with your favorite businesses in one convenient place. It also helps you manage your schedule, view past and upcoming bookings, and organize packages, gift certificates, and subscriptions.

### How do I add a business to the app?

You can add a business by using its URL or by scanning a QR code. This allows for seamless booking of appointments and classes on-the-go.

### Is Acuity Scheduling Client free to use?

The app is free to download and use, but it does contain advertisements. There are no in-app purchases mentioned.

### What kind of items can I manage within the app?

You can manage your upcoming and past appointments and classes. Additionally, the app helps you organize, redeem, and track packages, gift certificates, and subscriptions from businesses you've added.

### Who is this app designed for?

This app is ideal for individuals who regularly book services or classes from multiple businesses and want a streamlined way to manage all their bookings and related items in one place.

## Version history (last 5 releases)

### 1.3.11 — 2022-09-12

- Bug fixes / Improvements

### 1.3.10 — 2022-09-02

- Bug fixes / Improvements

### 1.3.7 — 2022-06-07

- Bug fixes / Improvements

### 1.2.9 — 2021-09-07

- Bug fixes / Improvements

### 1.2.8 — 2021-08-31

- Bug fixes / Improvements

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## More apps by Squarespace, Inc.

- [Acuity: Appointment Scheduler](https://appshunter.io/ios/app/acuity-appointment-scheduler/id1179146771)
- [Unfold: Reels & Story Maker](https://appshunter.io/ios/app/unfold-reels-and-story-maker/id1247275033)
- [Squarespace: Run your business](https://appshunter.io/ios/app/squarespace-run-your-business/id1361797894)
- [Squarespace Video Studio](https://appshunter.io/ios/app/squarespace-video-studio/id1504893369)

All apps by Squarespace, Inc.: https://appshunter.io/developer/318590877

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
