# ACWD My Smart Water Connect — user reviews

> 3 indexed App Store user reviews of ACWD My Smart Water Connect by Smart Energy Systems LLC, rated 3.10/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/acwd-my-smart-water-connect/id1595935127/reviews
- App overview in markdown: https://appshunter.io/ios/app/acwd-my-smart-water-connect/id1595935127.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 3

## Most critical reviews (3 lowest-rated)

### 1/5 — Doesn’t work

*2023-12-04*

I can’t sign in at all on the app even though I can sign in using the website. Fail.

### 1/5 — Payment via app does not work.

*2023-11-09*

This App has repeatedly declined my credit card. It reports to contact my credit card company. This is not the case, the problem lies with the App. I have contacted my credit card company and there are no issues. I can use the same exact Credit Card and Pay by phone without any issues. So inconvenient. I have spoken to ACWD customer service rep and they didn’t provide any assistance besides pay by phone.

### 2/5 — Badge notifications never go away

*2024-10-16*

Once a badge notification appears, it never goes away, even if you have cleared all messages within the app. This has been going on for over a year, and followed me to a new phone as well. It makes the badge notifications useless. Otherwise, it’s functional.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*