# Ad It Up — user reviews > 170 indexed App Store user reviews of Ad It Up by Play2Pay Inc., rated 4.68/5 from 3,007 ratings. - Source: https://appshunter.io/ios/app/ad-it-up/id6737984094/reviews - App overview in markdown: https://appshunter.io/ios/app/ad-it-up/id6737984094.md - Rating breakdown: 5★ 1,929 · 4★ 155 · 3★ 68 · 2★ 26 · 1★ 69 ## What do users think of Ad It Up? Overall sentiment: positive **Pros** - 🚀 Pays out quickly - 👍 Legitimate app - 👍 Great for paying bills - 👍 Available on iOS **Cons** - 🐛 Doesn't award points properly - 🐛 Sign-in issues - 🐛 Unable to cash out credits **Commonly reported bugs** - Carrier selection not working on iOS - Unable to sign in on iOS **Most requested features** - Bring back video ads - Improve carrier selection on iOS ## Newest reviews (14 of 170) ### 4/5 — It’s ok *2026-08-06, version 2.40.00* This app works when it wants to and that’s annoying fix it cause I’ve reached out so many times it’s crazy they fix nothing smh ### 4/5 — Always fun *2026-08-05, version 2.40.00* I like this app it’s really fun. It saves you money on your phone bill and everything but one thing I don’t understand is the ad saying save five dollars now claim now on your phone bill and there’s no five dollars that you save. Or play any new game and save $.50 instantly ….never got that. Also, sometimes you’re playing games and they just stop giving the rewards for the goals for your hitting. But sometimes you get a good game and you can make a decent amount of money off of your bill. By playing, fun games. When it works, it works seamlessly. I’ve never had trouble cashing my points in though that part is always been on point. I say the games are decent. The selection is decent. when it works….It works great….👍🏽 so four stars from me. ### 3/5 — Points *2026-07-26, version 2.40.00* It’s good but all the points aren’t loading for games I’ve been playing for weeks and I wrote customer support but nothing changed. I didn’t even get a reply back 😒 ### 4/5 — Great app *2026-07-21, version 2.40.00* Overall the app works well I save at least $20 a month playing games. Sometimes the games work fine and it registers that you downloaded and played and sometimes it sometimes it doesn’t. If I download a game and go into the game and after I played the first level I immediately go back to the add it up to see if it registers that I downloaded and played sometimes it works and sometimes it doesn’t .. if it doesn’t I immediately DELETE the game off my phone ### 3/5 — Great Idea, Takes Forever to Earn Discounts on Phone Bill *2026-06-24, version 2.39.00* I have used this app before and I think it’s a great idea and it does work. They do have a lot of great variety of games and they are able to be applied to your phone bill. The problem is that it takes a very long time to even earn enough to take five dollars off your phone bill. I played daily and the most I was ever able to takeoff. My bill was five dollars. It’s worth the time if you have a lot of time on your hands. ### 1/5 — Nooooo *2026-06-17, version 2.39.00* I download it and it goes right to a white screen with the downloading circle just keeps going and going ### 3/5 — Should add more services *2026-06-14, version 2.39.00* Really loved when I had cricket but annoyed after I switched to att because I can’t save money now. Should really considering adding them ### 1/5 — No points *2026-06-11, version 2.39.00* 👎 ### 1/5 — Most Aggravating *2026-06-06, version 2.39.00* Same as the others not receiving all awards due. And nothing done about it. Also when your time comes to spin the wheel for points they sometimes have a commercial not just an add linger so you don’t get a chance to spin the wheel at all. No solution for anything except you must have not done this or that. They really don’t care what you say, it’s all your fault. Now I know better than to expect anything honest from them or their product. It’s a lot of chance if you make anything with them. They want you to pay for the phones and games then you can make a bit of money to pay the phones and games bill. I did one time, but it cost me almost every waking moment for a month and nothing is worth neglecting everything in life to be able to pay a bill. ### 1/5 — Not receiving credit on any games played *2026-06-02, version 2.39.00* I’m not getting credit after reaching certain levels. This isn’t just with one game but every game I download. It used to be a little better and I used to get credit but lately I’m not receiving in coins for gaining any levels what a waste of time. Rating will stay a 1 till app is fixed. ### 1/5 — Nooooo *2026-05-30, version 2.39.00* Download it. Green screen, pops up, saying Ad It Up and it turns white and nothing. ### 1/5 — Can’t get rewards or response *2026-05-29, version 2.39.00* Earned enough coins for a $10 coupon and redeemed with no problem. However I continued to get lot coins and have reached I high level in the game with in the timeframe and my productivity still says zero. Sent a ticket explaining and haven’t heard anything back. ### 1/5 — Nothing happens *2026-05-17, version 2.39.00* I’ve have reinstalled this app twice. It just doesn’t work, I only see a blank white screen ### 1/5 — Chance of getting points is 50/50 *2026-05-14, version 2.39.00* App hasn’t been giving points for some of the previous games I played. I submitted feedback and reported the app and still no points and no resolution. Disappointed. ## Most critical reviews (10 lowest-rated) ### 1/5 — Arbitrary Point Wiping & Dismissive Customer Support. *2026-08-19, version 2.40.00* App Name: MetroPCS "Ad It Up" Issue: Unfair Point Expiration Policy & Systemic Lack of Account Grace Periods. Overview: The "Ad It Up" app operates on an extremely predatory and non-user-friendly point expiration scheme that actively punishes legitimate, long-time users for brief periods of inactivity. On June 10th, 2026, my entire accumulated balance of 12,178 points was wiped out overnight without a single warning, notification, or grace period. The Core Issues: Zero Notification System: The app does not issue push notifications, emails, or in-app alerts as your account approaches the arbitrary 90-day inactivity threshold. Instead of engaging users to keep them active, the system quietly confiscates hard-earned rewards. Excessively Harsh Expiration Threshold: Taking a brief pause—such as a standard summer break—is enough for the app to erase hundreds of hours worth of ad viewing, survey completions, and offer interactions. Automated & Unhelpful Support: When contacting support to appeal this automatic wipeout, you will receive boilerplate, copy-paste responses. Rather than investigating individual cases or offering standard courtesy restorations for loyal users, support hides behind rigid policy scripts: "After 90 days of inactivity, your points will expire and unfortunately cannot be recovered." Analytical Takeaway: An app designed to reward loyalty shouldn't rely on strict forfeiture mechanisms to clear its balance sheet of earned user rewards. The total refusal by support to offer a one-time account reinstatement for legitimate users demonstrates a clear lack of care for the user base. Verdict: Do NOT waste your time accumulating large point balances on this unproductive app. The threshold for forfeiture is aggressive, the app provides zero proactive warnings, and customer support will dismiss your concerns with automated scripts. Save your time and stay away. ### 1/5 — Scam *2026-08-18, version 2.40.00* They will not credit your account even if you make a purchase or complete a mission. ### 1/5 — Not happy *2026-08-05, version 2.40.00* The app does not allow you to continue on level you’re already on if you transfer phones. I transferred from android to iPhone and I had to start levels from very beginning ### 1/5 — Broken *2026-08-05, version 2.40.00* Download app but won’t load ### 1/5 — Stuck *2026-08-04, version 2.40.00* App will not open I’m stuck on title screen ### 1/5 — Misleading *2026-08-04, version 2.40.00* The only reason I downloaded this app was bc of the $5 promotional gift and for only just making an account. I figured ok, no harm no foul at least I gained a $5.00 gift card ( which was what the picture displayed. ) Turns out I never received the $5.00 gift card, credit or anything.. only 1,000 coins, there’s nothing to do I mean nothing on the app.. it’s a complete waste and kept stating, I needed to turn off all safety features on my IOS aka iPhone. Yeaaaa nope. ### 1/5 — Poor performance *2026-08-04, version 2.40.00* App do not load at all. Tried several times during the day and performance is very poor. Will not recommend ### 1/5 — Not working *2026-08-04, version 2.40.00* Sucks ### 1/5 — ?? *2026-08-04, version 2.40.00* The app doesn’t open ### 1/5 — Scam to the highest *2026-07-29, version 2.40.00* I’ve had this app for a while and I played the games constantly I added up over five hundred dollars 500.00 worth of games I hadn’t been paid for so everyone please be aware this app starts out ok then they scam you constantly ## Most praised reviews (10 highest-rated) ### 5/5 — REAL PAYING APP *2026-08-18, version 2.40.00* This is the best app I’ve ever used and it pays my phone bill! ### 5/5 — Good *2026-08-06, version 2.40.00* Good option for money ### 5/5 — Real & Legit *2026-07-23, version 2.40.00* i love this App because i can enjoy playing my games til i reach a certain level for points to take money off my phone bill 😊 ### 5/5 — Loves *2026-07-20, version 2.40.00* Great app ### 5/5 — Fun *2026-06-24, version 2.39.00* I enjoy cricket wireless ### 5/5 — Am I just lucky *2026-06-09, version 2.39.00* I’ve seen a lot of bad reviews for this app. I’ve saved at least 40 dollars on my phone bill so far. I haven’t had any problems at all, I feel like maybe people expect too much. It works as advertised, I swear. I save about 10 dollars a month from the rewards playing the games on this app. Every little bit helps and I am very grateful. Thank you. ### 5/5 — Great game *2026-05-02, version 2.38.00* I love playing games to help pay my phone bill ### 5/5 — Bochmeg *2026-04-21, version 2.38.00* In a short sample size, fantastic ### 5/5 — I love this app *2026-04-07, version 2.29.00* Man anytime I can play a game and it’s goes towards my phone bill I am damn near gone play as much as I can. ### 5/5 — The app isn’t working *2026-04-07, version 2.29.00* I downloaded the app on my iPhone downloaded games. I never played before and I’m not receiving no points at all And I keep reinstalling the app, thinking it will work and it’s not working --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*