# ADAK REMOTE

> Remote assistance and training app for real-time expert support. (iPhone/iPad app by Icona Spa.)

- Source: https://appshunter.io/ios/app/adak-remote/id1481597078 (this page in markdown: same URL + `.md`)
- Developer: [Icona Spa](https://appshunter.io/developer/415631722)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 9.0 · 60 MB
- Languages: English, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Turkish
- Released: 2019-10-02
- Data updated: 2026-06-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/adak-remote/id1481597078/reviews.md

## What is ADAK REMOTE?

Adak Remote is a free and allows for the quick dissemination of information and skills across for your customers and technicians in the organization. It is available for all the versions of iOS for iPhone or iPad. You in touch with an expert who, via a live video session and so you get the training without having to leave their work environment. you can see the problem using your video camera, and ask the experts to help you for solve the problem. This increases productivity and customer satisfaction, resulting in decreased costs and increased revenue. We let experts focus on what really matters.


You can use this App to:
 
•	Connect easily and call on company experts anytime during remote assistance work
•	Solve problems in real time with employees in remote locations
•	Sign up to the service also via your Facebook or Google accounts


Characteristics:
 
•	Collaborate without being on site
•	Adak is available for use free of charge to all customers
•	You can contact the companies by phone and connect to the operator using a session number
•	you can draw, highlight, place arrows, and share text bubbles on top of real world objects in a shared video
•	You can also rate the level of support received
•	Capture important analytics and insights from session recordings and data on work instructions usage- enabling continuous improvement on processes


Quick guide:

•	Install this App
•	Telephone the company which is to provide you with support and tell the operator your session number
•	Sign up to the service, or using your Facebook or Google accounts, select the company and connect

## Key features

- Real-time remote assistance
- Live video sessions
- On-screen annotation tools
- Expert collaboration
- Session recording analytics
- Sign up via Facebook/Google


## Frequently asked questions about ADAK REMOTE

### What is ADAK REMOTE used for?

ADAK REMOTE facilitates quick dissemination of information and skills through live video sessions with experts. It allows users to receive training and solve problems in real-time without leaving their work environment.

### How does ADAK REMOTE help increase productivity?

By enabling real-time problem-solving with remote experts and providing training without travel, ADAK REMOTE reduces downtime, improves efficiency, and allows experts to focus on critical tasks.

### Can I use ADAK REMOTE on my iPhone or iPad?

Yes, ADAK REMOTE is available for all versions of iOS and can be used on iPhone, iPad, and iPod devices.

### What are the annotation features in ADAK REMOTE?

Users can draw, highlight, and place text bubbles on top of real-world objects within a shared video session to clearly communicate issues and solutions.

### How do I connect with an expert using ADAK REMOTE?

You can connect by calling the company providing support and providing them with your session number. You can also sign up via Facebook or Google accounts to select a company and initiate a connection.

### Does ADAK REMOTE offer offline functionality?

The description does not specify offline functionality. ADAK REMOTE appears to require an active internet connection for live video sessions and expert communication.

### How frequently is ADAK REMOTE updated?

The latest version available is 3.7.6, last updated on October 2, 2019. Further update frequency information is not provided.

### What is the user sentiment for ADAK REMOTE?

ADAK REMOTE has a rating of 4.0 stars from 1 rating, indicating generally positive initial user feedback.

## Version history (last 1 release)

### 3.7.6 — 2019-10-02

No release notes.

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## More apps by Icona Spa

- [Livecare Support](https://appshunter.io/ios/app/livecare-support/id902280279)
- [Livecare RA](https://appshunter.io/ios/app/livecare-ra/id1063644471)
- [Acty](https://appshunter.io/ios/app/acty/id1126880524)
- [Cavanna Support](https://appshunter.io/ios/app/cavanna-support/id1466624817)
- [My Swift-Cut](https://appshunter.io/ios/app/my-swift-cut/id1483077060)

All apps by Icona Spa: https://appshunter.io/developer/415631722

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*