# ADCB ProCash Mobile — user reviews

> 91 indexed App Store user reviews of ADCB ProCash Mobile by ADCB, rated 4.70/5 from 700 ratings.

- Source: https://appshunter.io/ios/app/adcb-procash-mobile/id1218807821/reviews
- App overview in markdown: https://appshunter.io/ios/app/adcb-procash-mobile/id1218807821.md
- Rating breakdown: 5★ 603 · 4★ 43 · 3★ 21 · 2★ 5 · 1★ 28

## Newest reviews (11 of 91)

### 3/5 — App having problem

*2026-07-28*

App always giving error

**Developer response:** We apologize for any inconvenience. Please email us at appreview@adcb.com from your registered email address, sharing more details along with your contact information. Kindly mention reference number N000002008 in the subject line so we can assist you further. 
R.B

### 2/5 — Average

*2026-07-08*

Most of there 
time the application was errors and service issues

### 4/5 — Good Features but a bit Slow

*2025-07-14, version 7.3.0*

Good Features but a bit Slow .. Thanks

### 2/5 — Business

*2025-06-20*

Slow and complicated 
Too many updates that disable it for few days. Dose not reflect actual balance sometimes. 
Wish they do something to improve

**Developer response:** Hello,we apologize for the inconvenience. Please contact us at appreview@adcb.com with your contact details so that we can address this issue for you.
 S.A

### 5/5 — Managing Director

*2025-05-19, version 7.2.0*

Very happy of easiness of using Pro Cash mobile app

### 2/5 — Lack of functionality

*2025-05-15, version 7.2.0*

Mamy options not available especially for approvals (nor possible to authorize cheques reprinting for example)

### 3/5 — Not able to check transactions

*2025-05-04, version 7.2.0*

Always there was error saying “there was problem communicating with server. Try later” while checking transaction. It’s keep annoying and no point of using this app. Just to check balance only.

### 5/5 — A lot of improvement, good app

*2025-04-20, version 7.2.0*

A lot of improvement, good app

### 5/5 — Very good

*2025-03-02, version 6.9.0*

I like this bank. Because transactions very fast.

### 5/5 — Good

*2025-01-02*

Easy process

### 5/5 — Thank you

*2024-12-19, version 6.8.0*

Nice application for business transaction

## Most critical reviews (10 lowest-rated)

### 1/5 — Disaster app

*2026-07-09*

Disaster to use procash. Fed up with this app and it's glitches. Cannot login without token. User ID and password is for nothing.

**Developer response:** We apologize for any inconvenience. Please email us at appreview@adcb.com from your registered email address, sharing more details along with your contact information. Kindly mention reference number N000001933 in the subject line so we can assist you further. 
S.A

### 1/5 — Update glitch

*2026-05-07*

After the new update I'm unable to login to the app after face recognition login process

**Developer response:** We're sorry to hear this. We'd like to better understand what went wrong so we can make it right. Please email us at appreview@adcb.com from your registered email address and include your username in the subject line. 
R.B

### 1/5 — العين

*2026-02-02*

معقد جداً ولا يوجد باللغة العربية

**Developer response:** مرحبا، نشكر تعليقك. سيتم إيصال ملاحظتك الى الإدارة المعنية وأخذها بعين الاعتبار.
R.B

### 1/5 — Terrible broken app

*2025-09-24*

If i could go back in time I would do anything to avoid ADCB, this is the worst app on the app store

**Developer response:** We're sorry you're facing issues with the app. Our team is ready to support you -- just contact us at appreview@adcb.com from your registered email so we can look into it further.
R.B

### 1/5 — WORST BANKING APP

*2025-08-21, version 7.5.0*

This is absolutely the worst banking app. It is so difficult to process transactions, takes too much time, repeatedly get error messages of INVALID TOKEN, when the token is correct and this is proven when after a few attempts it finally works. The app is also not user friendly. This is true also for the web banking app. The bank clearly has not invested well in digitizing itself. There are many other banks far better across the board.

### 1/5 — Loading is not stopping in dashboard

*2025-05-03, version 7.2.0*

After sign in when the we land on the home page, nothing loads. The bottom navigation lags and delay in each click.

### 1/5 — App is not opening

*2025-03-10*

Not able to open for last two days m

### 1/5 — Complicated banking platform

*2025-02-15, version 6.9.0*

The ADCB mobile app and website are by far the most complicated banking platforms I’ve ever used. As a business owner, I expected a user-friendly experience like other banking apps provide—but instead, I found myself completely frustrated.

The interface is anything but intuitive. Basic tasks that should take seconds end up taking far too long, and you feel like you need formal training just to figure things out. Other banks offer apps that anyone can navigate without guidance, but with ADCB, you’ll likely need help from their team to get started—and even then, the confusion doesn’t end.

The recent updates only made things worse. The so-called "new features" seem like unnecessary complications rather than improvements. Simple functions are buried under layers of menus, and it feels like the developers prioritized complexity over usability.

What’s even more concerning is the lack of security notifications. If money is transferred from your account, you don’t receive an email or mobile alert—something that should be a standard security feature in any banking app. This raises serious concerns about account safety.

If you value your time and security, I strongly advise against this app—especially for business purposes. ADCB should take a lesson from other banks that prioritize user-friendly design and robust security features.

### 1/5 — Transaction delays

*2025-01-06, version 6.9.0*

Same bank transfer some times took 7days to credit . I did 7days back bank transfers still pending. Customer care promised 3woking day no buddy care .
Amount debited from my account.

### 1/5 — Business

*2024-08-23, version 6.4.0*

Too slow and complicated. Worse wham you need to trace old payments. Once you locate payee and try to check on the details, the whole searching results disappear and you have to start again. 
Doesn’t always reflect correct balance or transactions.

## Most praised reviews (10 highest-rated)

### 5/5 — Muthu

*2026-05-11*

It’s very easy and fast

**Developer response:** Thank you so much for giving us your take on how the app is doing. Much appreciated. R.B

### 5/5 — Excellent

*2026-04-22*

Excellent

**Developer response:** Thank you so much for giving us your take on how the app is doing. Much appreciated.
R.B

### 5/5 — Amazing service

*2026-04-10*

Professional people who works with this bank and perfect app

**Developer response:** So glad to hear you're having a good experience! We're always here to make it even better.
H.A

### 5/5 — Very good

*2026-03-07*

I like this bank. Because transactions very fast.
Any time we can transfer money very good bank

**Developer response:** Appreciate the love! We're glad the app is working well for you.
M.A

### 5/5 — Procash

*2025-12-01*

It is very helpfull

**Developer response:** So glad to hear you're having a good experience! We're always here to make it even better 
M.J

### 5/5 — Perfect only need a small add on

*2025-11-14, version 7.6.0*

Hi app is perfect user friendly just if you can add small option of hiding the balance when we open the app the balance is visible if blurred it would be much better while using outside

### 5/5 — Ok

*2025-09-22, version 7.6.0*

👍

### 5/5 — Noqodi receipt

*2025-09-17, version 7.6.0*

When i do a payment to our noqodi wallet it take long time to get receipt

### 5/5 — Te best approach application

*2025-08-06, version 7.5.0*

best application best servies . easy acess , if you called them they help you they are patience , guide you with happiness. i’m very glad that i open in this bank . and they are dare to support you all the time . and believe on your success as small business owner . thank you .

### 5/5 — GAW

*2025-05-27, version 7.2.0*

More than wonderful ease of use and speed of implementation

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*