# ADCB

> Mobile banking app for managing accounts, payments, and transfers. (iPhone/iPad app by ADCB.)

- Source: https://appshunter.io/ios/app/adcb/id547172388 (this page in markdown: same URL + `.md`)
- Developer: [ADCB](https://appshunter.io/developer/533779802)
- Category: Finance
- Price: Free
- Rating: 4.70/5 from 4,897 App Store ratings · 384 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.2 · 226 MB
- Languages: American English, Arabic
- Released: 2012-10-15
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/adcb/id547172388/reviews.md

## What is ADCB?

Experience more power at your fingertips.

Experience the new and improved mobile banking app from ADCB. Enjoy seamless banking on-the-go with the enhanced features combined with an intuitive and user-friendly visual experience.

More power at your fingertips

- A simplified 'Payments and Transfers' section where you can view your beneficiaries and registered billers all in one screen
- Search Payees and Transaction History by name, amount and much more
- Dual language option in Arabic and English

Plus, you can continue to enjoy these services

- Balance Preview
- Bill Payment
- Funds Transfer
- Locate ADCB ATM and Branches

If you are a new ADCB Mobile App user or if you are using the app on a new device, register with the following steps:

- Download and launch the ADCB Mobile App
- When prompted, enter your ADCB Credit Card/Debit Card Number and PIN; enter the activation key that is sent to your registered mobile number
- Alternatively, you can enter your ADCB Customer ID and activation key which you can obtain through our Personal Internet Banking or the 24/7 Contact Centre

If you are an existing user, you will be prompted to enter your existing ADCB Mobile App password for authentication and biometric re-enrollment (handset dependent).

## Key features

- Simplified Payments and Transfers
- Search Payees and Transaction History
- Dual Language (Arabic/English)
- Balance Preview
- Bill Payment
- Funds Transfer
- Locate ATMs and Branches

## What do users think of ADCB?

Overall sentiment: negative

**Pros**

- 🚀 Great services
- 👍 Easy to use app
- 🚀 Seamless experience
- 👍 Excellent customer service
- 👍 Fantastic app

**Cons**

- 🐛 Laggy performance
- 👎 Horrible UX
- 👎 Outdated app
- 👎 Buggy and slow
- 👎 Complicated and non user-friendly
- 👎 Crashes frequently
- 👎 Difficult to login
- 👎 Lacks flexibility for customers
- 👎 Poor transparency with charges
- 👎 Terrible app design and navigation

**Commonly reported bugs**

- Login issues and active session problems
- Inability to clear cache and switch accounts
- Incompatibility with iPhone 15 and iOS 13
- Freezing and crashing on launch
- Inconsistent performance and functionality

**Most requested features**

- Ability to redeem touchpoints
- Improved credit card management
- Better transaction history and categorization
- Support for newer devices and iOS versions
- Streamlined bill payment process

## Recent user reviews (10 of 384)

All indexed reviews: https://appshunter.io/ios/app/adcb/id547172388/reviews.md

### 2/5 — Balance transfer failure

*2026-07-04*

Had a very bad experience this week with ADCB for balance transfer with numerous follow ups, request was taken well ahead of the due date of the receiving bank out of 5 request only 3 went out successfully, remaining 2 which are critical did not make up till the due date, now I have to arrange funds again in order not to receive finance charges from the other bank had to go through unnecessary mental trauma which is not as a customer would want to go through after numerous follow-ups

### 2/5 — Terrible last update

*2026-07-03, version 21.5.0*

Please ADCB correct last update, it has caused serious as it has caused havoc, the new front page page of the repeatedly asks for you to agree to new terms ( every time we just need to check balance), all my online orders are not accepted and states “ it is not honored” it is very insulting- and it has totally become dis functional , even calling customer service is absolutely impossible- noone replies now i have to delete app- if the same issue occurs then i am closing my account.

### 1/5 — New “AI Native” app is horrible

*2026-06-26*

New app has 10% of functions the old app had. It’s slow. Buggy. Each new update is making it worse. Today after a new update I can’t transfer money between my accounts or send money to beneficiaries. AI native is pure hype - only thing added is a stupid chat bot that can’t help.

### 1/5 — Slow

*2026-06-26*

Do not focus on the UI. Your app is not a tiktok or instagram to have fancy UI it is a banking app, your primary objectives should be security and performance not fancy UI. Instead focus on performance like fast data retrieval and faster app load. Am a senior data engineer. I know how stuff works behind the scenes. No need to put fancy animations while loading app really nobody cares. it will put unnecessary load on your app and servers.

### 1/5 — Slow and bogged down

*2026-06-25, version 21.5.0*

Previous app worked well. This one barely runs on my phone and required camera access. Completely unnecessary. Disappointed.

### 5/5 — Improved App

*2026-06-22*

Thanks for making it user friendly after my feedback, works well now , need some improvement in Credit cards balances reporting.

**Developer response:** Hi, thank you for your review. We are dedicated to ensuring your banking needs are met with excellence.
S.A

### 2/5 — It need improvements

*2026-06-09, version 21.5.0*

It requires significant technical and financial improvements.

### 1/5 — Powered by Lol ai

*2026-05-31*

Too many useless information and useful information is not accessible. You missed the chance to build a new app , previous one was much better .

**Developer response:** Hi, we’re sorry to hear about your experience and appreciate you taking the time to let us know. Your comments have been noted and will be shared with our dedicated teams to help improve the app experience. 
S.A

### 5/5 — Recall the SMS confirmation

*2026-05-23*

In oil and gas sector we mostly using phone without camera. So that we couldn’t proceed transaction without face identification. Kindly consider and provide option for SMS or email authentication wherever required. Thanks for the opportunity to provide the review.

**Developer response:** Hi, I’m sorry for this experience and thank you for your review. We will share your feedback with the dedicated team. R.B

### 1/5 — Disaster

*2026-05-16, version 21.3.0*

Terrible app doesn’t work

## Frequently asked questions about ADCB

### What does the ADCB mobile banking app do?

The app provides a comprehensive mobile banking experience, allowing users to manage their accounts, make payments and transfers, pay bills, and locate ATMs and branches. It features an intuitive interface with enhanced functionalities for seamless on-the-go banking.

### What are the key features of the ADCB mobile app?

Key features include a simplified 'Payments and Transfers' section, the ability to search payees and transaction history, a dual language option (Arabic and English), balance preview, bill payment, funds transfer, and a locator for ADCB ATMs and branches.

### Is the ADCB mobile app free to use?

Yes, the application is free to download and use. There are no charges associated with using the core banking functionalities provided within the app.

### How do I register for the ADCB Mobile App if I'm a new user?

New users can register by downloading and launching the app, then entering their ADCB Credit Card/Debit Card Number and PIN, followed by an activation key sent to their registered mobile number. Alternatively, they can use their ADCB Customer ID and an activation key obtained from Personal Internet Banking or the Contact Centre.

### What are common use cases for the ADCB mobile app?

Common use cases include checking account balances, transferring funds between accounts or to other banks, paying utility bills, managing beneficiaries, and finding the nearest ADCB ATM or branch while traveling.

## Version history (last 5 releases)

### 21.5.0 — 2026-06-05

Minor improvements and bug fixes

### 21.3.0 — 2026-04-25

Minor Improvements & Bug Fixes

### 21.2.0 — 2026-04-07

Minor Improvements & Bug Fixes

### 21.1.0 — 2026-03-27

Minor Improvements & Bug Fixes

### 20.9.0 — 2026-02-25

Minor Improvements & Bug Fixes

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## More apps by ADCB

- [ADCB Mobile Token](https://appshunter.io/ios/app/adcb-mobile-token/id714042191)
- [ADCP Search Portal](https://appshunter.io/ios/app/adcp-search-portal/id887344532)
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- [ADCB Securities](https://appshunter.io/ios/app/adcb-securities/id1089140131)

All apps by ADCB: https://appshunter.io/developer/533779802

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*