# ADESA — user reviews > 147 indexed App Store user reviews of ADESA by ADESA, rated 2.70/5 from 142 ratings. - Source: https://appshunter.io/ios/app/adesa/id1660253652/reviews - App overview in markdown: https://appshunter.io/ios/app/adesa/id1660253652.md - Rating breakdown: 5★ 52 · 4★ 6 · 3★ 4 · 2★ 11 · 1★ 69 ## What do users think of ADESA? Overall sentiment: negative **Pros** - 🚀 Modern and intuitive interface - 💡 Accurate vehicle recommendations - 👍 Convenient features like Carvana integration **Cons** - 🐛 Frequent crashes and bugs - 🤔 Difficult to navigate and track watched vehicles - 😕 Missing critical dealer-friendly features - 🤯 Overly complicated and confusing to use **Commonly reported bugs** - Constant log-outs and need to re-enter credentials - Inaccurate vehicle status and location information - Inability to filter and search inventory effectively **Most requested features** - Ability to sort watchlist by lane and run number - Restore access to past sale reports and vehicle values - Improve real-time vehicle location tracking ## Newest reviews (16 of 147) ### 2/5 — Constant updates on issues that don’t get fixed *2026-05-06* The app was great when I first downloaded it about a year ago, but recent updates seem to have introduced several issues. Features that previously worked—like viewing OBD codes—are no longer accessible. Additionally, the app crashes whenever I try to use the “View Summary” button. Hoping these problems get addressed soon. ### 1/5 — No works worst app for auctions *2026-03-06* No work on iphone17 I cant see my purchases my workbook ### 1/5 — Embarrassing *2026-02-28* Lowest point of their existence. ### 1/5 — Adesa heavy duty truck and trailers *2026-02-27, version 3.1.31* Adesa heavy duty truck and trailers why no acces to specials on app ### 1/5 — Horrible app *2026-02-02, version 3.1.27* Worst app ever for dealers ### 1/5 — Over complicated *2025-11-25* Bring back the old app. Basic app like the old version. Location. Should be able to keep home location. Then sort vehicle in a list by model. This app takes 10minutes just to set up. Also doesn’t have certain models in the list. This app is a fail. ### 2/5 — Adesa Clear *2025-11-25* The new app is very quirky to navigate. The drop-down‘s are difficult to locate the important items. And you do not have the same access as you did on the old site. ### 1/5 — The *2025-11-25* They really need to work on you can’t see anything on this app. ### 1/5 — Terrible App *2025-11-25, version 3.1.25* The old app was much better. ### 1/5 — Very hard to navigate *2025-11-09* Hard to find cars you want ### 1/5 — Every new update make service worse and worse *2025-11-04* Unfortunately, every new update from Adesa makes the service worse and causes more trouble for users and dealers. It feels like the developers are intentionally making our lives harder. Whoever designed the mobile version clearly has no idea what wholesale car sales are and has probably never worked with a normal website, because most of the tools and functions available on the regular web version are simply missing in the mobile one. For example, if you’re buying a car on the regular site but suddenly need to switch to the mobile version, none of your data carries over — your lists disappear, and many essential features are gone. Since Adesa launched this new version, I personally stopped buying cars on Adesa. I used to buy exclusively through the mobile app because it was convenient, simple, and accessible. Now it’s completely the opposite — inconvenient and unusable. So I’m switching to work with Manheim instead. If Adesa ever starts thinking about making things easier for its clients and dealers — rather than harder — and begins developing features for dealers instead of against them, maybe I’ll come back. But for now, I’m not interested. ### 2/5 — Not a good look, Adesa *2025-10-15* Why did they feel they had to change something that was so user-friendly and effective? This new app needs to be done away with and never mentioned again. ### 1/5 — Adesa is a Joke *2025-10-15, version 3.1.12* None of Apps been working for over a year. Just declare Bankruptcy already, stop embarrassing yourselfs. ### 1/5 — It’s a Cluster *2025-10-10* ADESA has some GREAT EMPLOYEES, but unfortunately they are working for a company plagued with greed that has zero concern or respect for their customers. On top of that they keep changing their log in system to the point of ridiculousness. They should scrap their IT department and hire Mr. (Or Miss) Common Sense to save a sinking ship. ### 2/5 — Used to be decent *2025-10-03* They have made the app significantly more difficult to navigate, used to be able to find what you’d like, now they constantly shove cars down your throat that you don’t want. If you finally figure out the menu and narrow it down to cars you want to see, it crashes every time and that’s just looking at cars, forget bidding on them. Once bidding gets to the last 20 to 30 minutes or so, it slows to an absolute crawl, can’t bid, get alerted you’ve been outbid 20 minutes after the auction has ended. Adesa Clear was a good platform, now the CR’s are complete trash that don’t even represent the cars and if you are able to to see the condition it crashes at the moment you want to bid or you’ve been outbid and it doesn’t let you know. Not sure how they took something that was decent and ruined it completely, but this will likely be the downfall of Carvana, just like the retail cars they sell, not worth the attempt at all. ### 2/5 — Looks good, but that's it *2025-09-22* App looks great But it doesn't function... No notification ever. Please update so we can get notified when cars on our watch list are gonna cross. 😩 ## Most critical reviews (10 lowest-rated) ### 1/5 — Updates make it inoperable *2026-07-22* This business is fast paced one wrong move can really mess you up. Need an app that can keep up this is not it. Automatic logouts in the middle of the lane. No Face ID have to merge with something else. I understand the complications of someone else using your app but need for it to function when it matters most. ### 1/5 — Horrible experience *2026-07-21* Horrible experience with this company. Imagine sending a grievance letter via email and over 4 months and counting no response at all. ### 1/5 — No access from older iPad. *2026-05-27, version 3.1.12* Cannot download an older version, ### 1/5 — Prices are expensive! *2026-05-15* Almost every car on here is starting bids at way more than retail ### 1/5 — Terrible app *2026-04-19* Just absolutely the worst application and website there're possibly is for an auto auction. It's just incredibly insanely stupid. ### 1/5 — Bugs all over the app *2026-04-17* I have updated the app, downloaded it in all my other phones and have the same issues everywhere. As soon as you click anything about the car, specially the codes stuff it keeps bringing you back to the last screen. ### 1/5 — DAILY UPDATES! *2026-04-16* This is crazy! Can’t use the app without updating which is almost every 2 days. Constantly updating can’t do anything. ### 1/5 — Unadulterated Trash *2026-04-10* Who did you hire to make this APP? Kindergarteners from third world country? ### 1/5 — Go back to the old app *2026-03-25* This new app is horrible I miss the old app. Very disappointed in adesa. I’ve been going to adesa since 1989. Very very disappointed. ### 1/5 — Not working properly *2026-03-11, version 3.1.33* Since march 5 I have in app only Adesa clear, no way to choose Simulcast!!! When I log in, after I do sms code verification, I have running circle which never stops. So basically I can’t go further. After I restart app, it opens, but I have only clear. No Access to simulcast. I deleted app completely, reset cache and deleted, nothing helps. If I log in with my Samsung, everything works fine. ## Most praised reviews (10 highest-rated) ### 5/5 — Best Auction App *2026-07-31* If you are comparing this to other big auctions this by far has the best UI. The app gets constantly updated to fix bugs and the programming team is actually competent when it comes to identifying issues. The filter menus are straightforward. Anyone who dislikes it is probably over the age of 40 and prefers an old school layout. I appreciate how the simulcast is extremely responsive on mobile and desktop. I know it’s happened on other platforms where your bid is delayed and you end up overpaying but not on here. ### 5/5 — Solid app *2026-05-21* I think it’s one of the best apps out there for auction buying, needs things here and there like being able to sort by make. Overall solid app ### 5/5 — Best auction app IMO *2026-01-12* This is a modern app that is very intuitive to navigate. It takes some getting used to because all the auctions we are used to working with are so behind on technology, but ADESA has really stepped up their game. Their recommendations are spot on with what I’m interested in, their vehicle values are very accurate and the app is really easy to use. ### 5/5 — As of 11/26/25 this app is great! *2025-11-26, version 3.1.25* Although when the transition happened this app was missing critical features vs the original one, as of today all those features are back in plus a bunch of other quality of life improvements! ### 5/5 — Lots of improvements *2025-09-11, version 3.1.17* It’s been a minute since I came on. Great to see the new features. Felt like it was a bit premature with only a handful of cars. Much better experience! ### 5/5 — Work Needed *2025-08-27, version 3.1.15* Work needed Previous version was better. ### 5/5 — Carvana comes to ADESA *2025-08-19, version 3.1.13* Whether you like it or not Carvana is a digital powerhouse with the best tech in the industry. Now car dealers get to use it. This is great. ### 5/5 — Just4T *2025-06-24* This new app is definitely inconspicuous. The interface is much more difficult to navigate than the older version. Like the other reviewer mentioned, it’s nearly impossible to track cars you’re watching and wish to bid on. More importantly basic dealer friendly options(I.e Gate passes) are almost impossible to find….you’ll typically have to call individual locations for something that ought to be relatively easy to see/get in-app. ### 5/5 — Update *2025-05-14* Great value thanks ### 5/5 — Works good *2025-03-08* Not sure why so many people seem to have issues with the app, I’ve had a great experience using it besides some of the starting bids are just too high. Yes the app will log you out all the time but if it didn’t you’d be upset if someone got ahold of your phone and went on a shopping spree under contract haha. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*