# ADIB Mobile Banking — user reviews

> 253 indexed App Store user reviews of ADIB Mobile Banking by ABU DHABI ISLAMIC BANK, rated 4.70/5 from 21,583 ratings.

- Source: https://appshunter.io/ios/app/adib-mobile-banking/id1128180440/reviews
- App overview in markdown: https://appshunter.io/ios/app/adib-mobile-banking/id1128180440.md
- Rating breakdown: 5★ 18,916 · 4★ 1,037 · 3★ 472 · 2★ 224 · 1★ 934

## What do users think of ADIB Mobile Banking?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and efficient services
- 👍 User-friendly app
- 🔒 Secure banking experience

**Cons**

- 🐛 Glitches and technical issues
- 📱 Complicated UI/UX changes
- 🤖 Lack of consideration for non-residents

**Commonly reported bugs**

- Login and registration problems
- App crashes and server issues
- Incompatibility with new Emirates ID

**Most requested features**

- Dark mode option
- Improved transaction history and tracking
- Ability to download app on multiple devices

## Newest reviews (13 of 253)

### 2/5 — Advertising

*2026-07-24, version 8.7.0*

Stop advertising in the middle of me checking transactions or bills just put banners also a line where if we face issue with app. We should be able to reach customer service via the app or what’s up to give changes of to the app. Think ahead stop being active only when there is a problem.

### 3/5 — تحديث التطبيق

*2026-04-25, version 8.4.4*

أصبح التطبيق جداً معقد وليس user friendly خطوات بسيطة تمت إضافتها ولكن اثرت على التجربة بشكل كامل : مثال عند اضافة معلومات مستفيد جديد للتحويل وادخلت بعضها واحتجت للتأكد من الباقي أضطر إلى اعادة كل شي لنه التطبيق انغلق وغير ذلك عند استكمال الإضافة يطلب كود الموبايل ثم كود الذي يصل كمسج ( which is too much )
ايضا عند اختيار الهدف من التحويل اضطر إلى الاختيار مرتين مرة بشكل عام ومرة بشكل محدد اكثر.. التجربة الحالية سيئة واتمنى ان يتم اعادة النظر فيها وتطويرها

### 3/5 — send money

*2026-04-06, version 8.3.4*

Please restore the service of transferring money via the application without OTP.

### 2/5 — I can’t even register

*2026-01-03, version 7.12.0*

I keep trying to create a new account and it keeps asking for id when I provide id it just does nothing and ask for id again and again even tho it was a check mark on both front and back

### 5/5 — اخطار قبل ان يتجاوز الحد المطلوب من الرصيد  الحساب

*2025-11-30, version 7.11.0*

ارجوا إعلامي قبل ان ينقص رصيد الحساب من 3000 درهم حتى لا يخصم

### 4/5 — Adib apps

*2025-11-22, version 7.11.0*

Hello why I cannot open my adib apps?

### 3/5 — ADIB online application

*2025-11-22, version 7.11.0*

The opening of the application is very slow !

### 5/5 — بنك ابو ظبي الاسلامي

*2025-11-20, version 7.11.0*

من افظل البنوك واسهل خدمات الكترونيه من خلال تجربتي معهم من سنيين طويله شكرا ADIB

### 5/5 — ADIB mobile

*2025-11-15, version 7.10.0*

Seamless flawless excellent mobile banking app well done

### 3/5 — في الماضي افض

*2025-11-14, version 7.10.0*

هناك بطء كبير في عملية فتّح الابليكشن

### 5/5 — Online payment

*2025-11-13, version 7.10.0*

To save time, ADIB payment system is excellent. Time is money.

### 3/5 — Trouble while opening the app

*2025-10-31, version 7.10.0*

After the theme update i Had to wait for some times to open this app on iphone , i don’t know if it’s only for me or other iPhone users are facing the same issues . Once it’s open everything is good.

### 3/5 — Great app slow to open

*2025-10-27, version 7.10.0*

This is actually a really good app and modern but so may issues opening the app. Once you open it’s sits on the front page for minutes and have to keep trying and trying and trying very frustrating when not able to open the application and just spins loading

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst pop ups

*2026-07-22, version 8.7.0*

I cant use the app without a million pop ups constantly wasting my time.

### 1/5 — سيء

*2026-07-20, version 8.7.0*

كاتبين يمكن فتح حساب عن طريق التطبيق وهو شيء مستحيل حاولت مليار مرة وما يصير 👎🏻👎🏻👎🏻👎🏻

### 1/5 — Recurring transfer

*2026-06-02, version 8.5.0*

I am trying to set up automatic recurring transfers but no where is it available

### 1/5 — The worst

*2026-05-20, version 8.5.0*

ADIB app is one of the worst banking app I have used, it has so many technical issues, and the app frequently switches from English to Arabic and its own, I also keep on getting error messages whenever I try to upload documents, overall the experience has been very frustrating, and I would not recommend it

### 1/5 — Issue with availability

*2026-02-01, version 8.1.0*

Most of the time it has technical issues and not available to do any transfers. The app is in decline and not getting any better with updates, they are focusing on changing the user experience while they have a big issue with the availability of the app.

### 1/5 — Having issues with app

*2026-01-15, version 7.12.0*

I have issues with this app. Login fails on my new IPhone max 17, but works on my iPhone 13. Please fix it

### 1/5 — Night/dark mode needed

*2025-10-24, version 7.10.0*

This app makes me tired and blind during the night becuase it is too bright and white. A night/dark mode is an easy improvement and all developed banks started to add it lately. Please do a dark mode feature in your app thank you

### 1/5 — التطبيق لايعمل

*2025-10-14, version 7.9.0*

تاخير في التحميل ومن ثم الخروج بدون ان يفتح التطبيق

### 1/5 — Application loading time is too high

*2025-10-06, version 7.9.0*

Overall ADIB Service is Top Notch, but when it comes to application, Its very poor. App keeps loading all the time & Take too much time get it open. I have never noticed such delay in any other banking application. This need to be improved.

### 1/5 — مب شي التحديث

*2025-09-12, version 7.8.0*

تطبيقكم سار ثقيل  مايفتح بعد التحديث الاخير تخيل  حسبتله نص دقيقة لين فتح سلامات راجعو  اموركم وسنعو  تطبيقكم

## Most praised reviews (10 highest-rated)

### 5/5 — تطبيق رائع

*2026-08-06, version 8.7.0*

كل شي سهل وآمن وسريع

### 5/5 — A

*2026-06-12, version 8.5.0*

A

### 5/5 — الخان

*2026-06-01, version 8.5.0*

الخدمه خمس نجوم

### 5/5 — Great

*2026-04-22, version 8.4.4*

Great app and great bank

### 5/5 — بنك ابوظبي الإسلامي

*2026-04-07, version 8.3.4*

تطبيق مصرف أبوظبي الإسلامي من أفضل التطبيقات المصرفية في الإمارات 🇦🇪
سهل الاستخدام، سريع في تنفيذ العمليات، ويوفر خدمات كثيرة مثل التحويل، دفع الفواتير، وإدارة الحساب بكل راحة.
التحديثات المستمرة تحسن من الأداء وتجربة المستخدم بشكل واضح.

لكن نأمل مزيد من التطوير في سرعة الدعم الفني وإضافة مزايا جديدة تسهل التعامل اليومي أكثر.

بشكل عام تجربة ممتازة وأنصح به 👍:

### 5/5 — بنك جميل

*2026-02-24, version 8.2.0*

أرجو تحديث بياناي تعبت اكثر من عشرة مرات وانا احدث

### 5/5 — العين

*2026-02-23, version 8.2.0*

نشكركم علي كل ماتقومون به من عمل لاجل راحت العميل

### 5/5 — Best Banking app ever

*2026-01-31, version 8.1.0*

I moved from banks twice in the last 2 years, I chose ADIB for their mortgage rate but I will be staying with ADIB for this app. It’s absolutely the best banking app I’ve ever used. Super easy to navigate and so user friendly. The other big banks in AD do not even come close. As a western I was nervous about banking in an Islamic bank but I could not be happier with my experience.
Well done to whoever designed it and thanks for your work.

### 5/5 — افضل تطبيق مصرفي على الإطلاق

*2026-01-19, version 8.1.0*

THE BEST BANKING APP EVER

### 5/5 — Ms

*2025-12-29, version 7.12.0*

The best we enjoying the update and security

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
