# Aditya Birla Capital - Service — user reviews

> 20 indexed App Store user reviews of Aditya Birla Capital by Aditya Birla Capital Limited.

- Source: https://appshunter.io/ios/app/aditya-birla-capital-service/id1573921028/reviews
- App overview in markdown: https://appshunter.io/ios/app/aditya-birla-capital-service/id1573921028.md

## Newest reviews (1 of 20)

### 5/5 — Very useful app

*2021-07-27*

I like that I can keep track of all my services under one tab and keep a check without having to speak to one of the executives everytime. It saves my time and energy. Like this app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Do not take loan from ABC

*2026-05-21*

don’t take loan from ABC. They are there only to fool you in the name of process. Their foreclosure letter arrives after seven days and when make the full payment of your loan still they take 7 working days to close the loan, this does not make any sense.
If I have paid full amount still I have to wait for 7 more working days. Worst Financing compony. Take loan from CHOLA instead.

**Developer response:** Hi Rushikesh, we sincerely regret any inconvenience you’ve faced. Could you please provide your concern along with your registered contact number and email ID via X DM https://t.co/CwoaiHo6lr. ~ Sam

### 1/5 — Worse than worst company to deal with.

*2025-11-10*

Their Application doesn’t work, their Customer Service Team will tell you that they can’t do anything as your concern is the job of their backend team and ask you to wait. Their backend team will never reply to your email and when they do, they would not even check you account and payment history. I have cried tears of blood after taking loan from them. I paid them the amount for Foreclosure of the personal Loan in two instalment, one on 13th October 2025 and the other on 14th October 2025. They sent me an email on 7th November stating that there is a Shortfall in the amount I sent to their account — I almost had a heart attack. Then I again sent the receipt of the payments in the reply to their email and haven’t received any response since then. It’s 9th November today and I’m anxiously waiting for their response. Their customer service team says that, “we cannot do anything as we don’t have access in the system”. Take a loan from them and be ready to cry with tears of blood. Their Customer service will always try to avoid you by saying the same statement in a loop, “Please wait for sometime, our backend team is working on your request” and you will end up waiting forever. 

God bless all those who have taken a loan from Aditya Birla Capital Finance 😥

**Developer response:** Hi Pasha, we apologize for the inconvenience caused. To address your concern effectively, please get in touch with us at 1800-270-7000, or email us at care.digitalfinance@adityabirlacapital.com. We're ready to assist you anytime. ~ Karan

### 1/5 — Fraud

*2025-11-05*

Extremely Disappointing Experience with ZestMoney & Aditya Birla Finance!

I took a loan through ZestMoney, financed by Aditya Birla Finance, and fully repaid it on 3rd December 2024. However, even after over 2 months, I am yet to receive my NOC (No Objection Certificate).
Worse still, money is still being deducted from my bank account every month without my authorization!

I’ve tried contacting both companies several times, but their customer care is completely unhelpful. Calls are disconnected, false information is given, and absolutely no accountability is shown by either side.

This seems nothing short of a fraudulent and unethical practice. It has caused me extreme stress and mental harassment, despite fulfilling all repayment obligations on time.

👉 My sincere advice: Do NOT take loans from Aditya Birla Finance via ZestMoney. Even after full repayment, what you’ll get is harassment instead of peace of mind.

**Developer response:** Hi Aniket, this is not the experience we want you to have, and we’d like to investigate this better. Do share your registered contact number, email ID and loan account number via X DM https://t.co/CwoaiHo6lr, and we will have this looked at on priority. ~ Shiv

### 1/5 — Worst Services

*2023-12-26*

Despite giving all documents they keep on asking for more documents. They have only mentioned instant loan. Their representative don’t remember the name of customer. Even you call they will treat as if we did mistake calling them. Never apply for any loan. They will unnecessary take 20 days for just a personal loan and end result is zero. Their representative don’t know how to check cibil report. They need spoon feed.

### 1/5 — Pathetic App

*2022-11-15*

This App doesn't open after installing. Shows the Red homescreen screen forever. Tried uninstall and reinstall several times.. still doesnt work. Have been trying to install it since 1 month. Doesn't go beyond red screen.

The web interface is also poor. Cant even download repayment schedule of home loan. Says try later everytime i try to download.

### 1/5 — A real turnoff

*2022-10-16*

Outdated and intentionally distant from the investor. No real interest in providing graphic-oriented stock movement presentations to the investor, real-time stock trends or recommendations or market tips. The fund managers are not too adept either. I did better while using my own demat account to directly invest than when Aditya Birla was managing my hard earned money (yes, I will go back to that soon, thank you very much ). 
Online redemption of funds is barred. Saying that a particular investment is “not available for redemption” to an investor who trusts you with his hard-earned money is being discourteous at best and opaque at worst.

### 2/5 — Buggy App

*2024-07-06*

Given how big the company is, their tech seems to be outdated. Their website is slow and the UI is not user friendly. Their app is buggy as well. It just keeps logging you in through face id and then screens move and it gets stuck in a loop. A highly unreliable and useless app. Unfortunately I am stuck with my term plan with them else would have definitely stopped using Aditya Birla.
The payment page never opens the payment option for choosing the payment mode. Eventually, it times out and they are quick to send a message stating payment failed.

### 2/5 — App not working after update

*2022-06-30*

Hi Team,

After updating the app today, it is not been opening since morning. Have tried many times waited for almost 10 min. Still it is not working.
You guys say bug fixes in the update but after updating it causes more bugs/defects.
Can you please look into it.

### 4/5 — Useful App, some glitches to be ironed out.

*2021-07-13*

Useful app which consolidates all products I hold with ABC. A lot of functionality like download statement etc. available across multiple products at one point. Just need the Face ID problem solved as the App keeps logging me back in after I have logged out.

### 5/5 — Very Helpful and Easy to Use

*2026-04-27*

It is very helpful and extremely easy to use. I can access all features without any confusion.

**Developer response:** Hi there, really glad to know you had a positive experience, thanks for letting us know.

## Most praised reviews (9 highest-rated)

### 5/5 — Good Update!

*2026-01-23*

I have been using the app for quite sometime, and the recent update is really good. The UI is really refreshing and app has become smooth and faster. 
Nice work!

**Developer response:** Hi there, thank you for your kind words! We’re glad to know you’re having a good experience with us. ~ Karan

### 5/5 — Easy app

*2025-11-30*

This app is pretty easy to use. Beginner friendly. It provides easy access to all features and services without lagging in between.

**Developer response:** Hi Harshada, we're glad to know you found the app easy and beginner-friendly. Your feedback encourages us to keep improving the experience. Thank you! ~ Sid

### 5/5 — Invest more option is not there

*2025-02-20*

When I try to invest more via app there is no option available is this purposely done?

**Developer response:** Hello, we’re sorry for the inconvenience! If you're facing any issues, please reach out to us at care.digital@adityabirlacapital.com with your contact details or account number. We'll be happy to assist you! ~ Avi

### 5/5 — Good

*2025-01-12*

The company provides an excellent platform for professionals to develop their skills and gain exposure to the financial industry. Employees value the emphasis on training and teamwork but often express dissatisfaction with the compensation structure. Despite these concerns, Aditya Birla Capital is considered a reliable employer in the finance sector.

### 5/5 — Aditya Birla Capital provides a structured environment with excellent opportunities

*2025-01-11*

The organization promotes a professional and collaborative work culture with regular training programs. Employees appreciate the growth opportunities but feel that salary increments and benefits need improvement. Overall, Aditya Birla Capital is a reliable employer for professionals in the finance sector.

### 5/5 — Excellent investment tracking

*2025-01-11*

The investment tracking feature offers real-time updates that keep me informed about my portfolio’s performance.

### 5/5 — M

*2024-12-10*

1.Navigating through the app feels effortless. Highly recommended..
2.An amazing tool for first-time investors. Very easy to understand..
3.The design is both modern and functional. Love using this app daily..
4.Finally, an app that balances simplicity with powerful features..

### 5/5 — !00% Recommended

*2021-08-05*

After creating one id and password I’m able to take care of all services and other details in one place. Saves times.

### 5/5 — One of the best..

*2021-08-05*

A detailed information on your investments are available on this app. They also recommend you investments based on your previous investments with them. Great app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
