# Adjuster Mobile

> Crop insurance claims app for field adjusters with policy info and data collection. (iPhone/iPad app by Great American Insurance.)

- Source: https://appshunter.io/ios/app/adjuster-mobile/id1347912082 (this page in markdown: same URL + `.md`)
- Developer: [Great American Insurance](https://appshunter.io/developer/378836583)
- Category: Business, Utilities
- Price: Free
- Rating: 4.10/5 from 15 App Store ratings
- Age rating: 4+
- Requires: iOS 17.0 · 268 MB
- Languages: American English
- Released: 2018-09-11
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/adjuster-mobile/id1347912082/reviews.md

## What is Adjuster Mobile?

Great American Crop Insurance Claims Personnel now have the ability work more efficiently while in the field and on the go using the Adjuster Mobile App.  Our claims personnel will have policy and claim information at their fingertips, with the added benefit of communicating detailed information gathered during the loss adjustment process to our customers and office staff.   
 
The features of Adjuster App include(s):
-    Contact Log updates
-    Policy and contact information for Producers, SBI’s, Authorized Reps and Agencies allowing claim personnel to easily call, email or get driving directions
-    Take photos, add photo notes and upload photos directly to a claim
-    View of Farm Maps
-    Collect field information both online and offline
 
Please contact your Profit Center or Claims Supervisor to learn how to sign up for access for the Mobile Adjuster App.

## Key features

- Contact Log updates
- Policy and contact information access
- Photo capture and upload
- Farm Maps viewing
- Online and offline field data collection


## Frequently asked questions about Adjuster Mobile

### How do I get access to Adjuster Mobile?

Access to Adjuster Mobile is granted through your Profit Center or Claims Supervisor. They can provide instructions on how to sign up for the service.

### What devices does Adjuster Mobile support?

Adjuster Mobile is available for both iPhone and iPad devices, allowing for flexibility in the field.

### Can I use Adjuster Mobile without an internet connection?

Yes, Adjuster Mobile allows you to collect field information both online and offline, ensuring you can work efficiently even without a stable connection.

### What kind of information can I access with Adjuster Mobile?

You can access policy and contact information for Producers, SBI's, Authorized Reps, and Agencies, along with viewing Farm Maps.

### How does Adjuster Mobile help with claim adjustments?

It allows claims personnel to update contact logs, easily contact relevant parties, take and upload photos with notes, and collect field data, all from their mobile device.

### Is Adjuster Mobile suitable for all ages?

Adjuster Mobile has an age rating of 4+, making it appropriate for users of most ages, though its primary audience is working professionals.

### How often is Adjuster Mobile updated?

The app was last updated on March 30, 2026, indicating a commitment to ongoing development and feature improvements.

### What is the user rating for Adjuster Mobile?

Adjuster Mobile has a rating of 4.0 stars based on 14 user ratings, suggesting a generally positive user experience.

## Version history (last 5 releases)

### 7.7 — 2026-08-18

- Fixed claim loading failure bug
- Authentication - Improved token expiration handling 
    - Farm Map 
    - Field Inquiry now shows crop, practice, type, and variety details when available. 
- Drone / Flight Requests 
    - Added state abbreviations to claim strings. 
    - Fix flight request field selection issue for fields that share an FTF 
    - Prevent assigning a satellite flight

### 7.6 — 2026-06-08

1) Reserves: Enable editing reserves for loss dependent hail claims
2) Drone
- Assign flight requests functionality
- Display flight ID
3) Offline Workflow: Added progress bar UI for downloading map data
4) Map: Capture current extent w/ NDVI layer and upload to claim file
5) Supervisor Workflow: Sync linked claims
6) Bug Fixes:
- Fixed an issue with some map downloads not completing.
- Display added field on map when in offline mode
- Disable iOS 26 swipe back gesture on maps
- Fix crop tab displaying data from previously selected claim
- Fix pending picture uploads displaying on wrong claim
- Prevent blank contact log entries
- Fix offline reserve uploads failing

### 7.3 — 2026-03-30

1) Claim Loading Performance: Claim loading speed has been significantly improved. Claims now load data on demand instead of all at once, resulting in faster load times when opening a claim.

Note: Data is loaded when accessed, so some information may take a moment to appear the first time it’s opened.

2) Linked Claims Indicator: Claim and Supervisor Search now display a new link icon for claims that have linked claims.

3) Linked Claims Overview: Linked claims now appear within the Overview screen. You can select a linked claim to view a simplified version showing Crops and Documents. A bottom banner provides linked-claim context and allows you to return to the parent claim by tapping the X.

Note: Closing and reopening the app automatically returns you to the parent claim.

4) Reserves View: Linked claims now appear beneath Reserves as read-only values.

5) Document Scanner Reliability: Uploaded scans will no longer remain stuck in a “Pending Upload” state. Scans now upload correctly and move to Local Documents in the More tab.

6) Camera Fixes: Resolved issues where photos could fail to save and where GPS location data was not correctly applied to captured photos.

### 7.1 — 2026-01-29

1) Photos: Fixed an issue where newly captured photos might not appear in the main menu or save correctly to the device's Photos library.

2) Document Scanning: Updated the workflow so scans can be uploaded independently of the currently selected claim. Each scan now displays its associated claim number and indicates when it hasn't been uploaded.

3) Scan Persistence: Uploaded scans now remain on the device and appear under Local Documents (More Tab), allowing users to re-annotate and re-upload as needed.

4) Farm Insights: Restored the custom date-range picker. The default range is the past 30 days, with a maximum selectable range of six months.

5) Satellite Imagery: Added a date‑range selector for Satellite Imagery within both Farm Map and Farm Insights Map. Previously, imagery was fixed to show the previous 3 months only with no way to adjust the range.

6) Face/Touch ID: Improved the biometric setup experience with a new prompt that clearly asks whether the user wants to enable Face/Touch ID for authentication. Users can also enable or disable this manually from the More tab.

### 6.11 — 2025-11-14

1) Resolved an issue where scanned documents were not properly linked to their corresponding batch document processes. Scans will now reliably attach as expected.

2) Fixed a crash affecting iOS 17 users that prevented claims from loading. Users on iOS 17 should now experience stable access to claims.

3) Addressed an issue with Document Packets that was requiring a signature for all documents in error.

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## More apps by Great American Insurance

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All apps by Great American Insurance: https://appshunter.io/developer/378836583

## Related topics

[insurance adjuster](https://appshunter.io/ios/topics/insurance-adjuster) · [great american insurance](https://appshunter.io/ios/topics/great-american-insurance)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*