# Adobe Aero — user reviews

> 133 indexed App Store user reviews of Adobe Aero by ADOBE SYSTEMS SOFTWARE IRELAND LIMITED, rated 4.64/5 from 2,957 ratings.

- Source: https://appshunter.io/ios/app/adobe-aero/id1401748913/reviews
- App overview in markdown: https://appshunter.io/ios/app/adobe-aero/id1401748913.md
- Rating breakdown: 5★ 2,459 · 4★ 214 · 3★ 115 · 2★ 51 · 1★ 116

## What do users think of Adobe Aero?

Reviews of Adobe Aero are mixed: the Productivity app is rated 4.6/5 from 3K App Store ratings. What users like most: powerful AR capabilities, intuitive and easy to use. Top complaints: frequent crashes and bugs, inconsistent and unreliable performance. Summarized from real user reviews.

**Pros**

- 🤩 Powerful AR capabilities
- 👍 Intuitive and easy to use
- 💡 Innovative AR app with great potential
- 🎨 Useful for artists and designers

**Cons**

- 🐛 Frequent crashes and bugs
- 🔧 Inconsistent and unreliable performance
- 🕰️ Slow loading and unresponsive at times
- 🔍 Lacking in advanced features and customization

**Commonly reported bugs**

- Inability to delete projects and free up storage
- Incompatibility issues with newer iOS versions
- Importing and rendering issues with 3D models
- Inconsistent behavior when using the camera

**Most requested features**

- Add more 3D models and assets
- Improve export options and compatibility
- Implement better layer and grouping controls
- Add support for more file formats

## Newest reviews (14 of 133)

### 3/5 — Really good but not consistent. PLEASE UPDATE IT

*2025-01-30*

I absolutely love this software! I took a class on it and learned how to use it so well for AR VR. The only thing is now, a year later when adobe has stopped updating it, i made a new creation that is smaller than my other files and i cannot open it on my phone. something is definitely broken, help!!!

### 2/5 — BRO WHY U WANT MY GMAIL AND PASSWORD I DONT NEED ONLINE

*2024-06-27, version 2.24.1*

I'm only 8 how am I supposed to play this game 
With online!!??

### 2/5 — Continually Freezing

*2024-03-02, version 2.24.1*

The app clip freezes immediately each time attempting to view an AR experience with an image anchor. Deleted and redownloaded the app clip with the same issue. Using an iPhone 14 Pro.

### 4/5 — Fun App, needs a few improvements

*2024-02-25, version 2.24.1*

Great app!
Issues/requests:
•AR objects have no depth, always stay in the foreground regardless where they’re placed.    
(See ARvid app for improvements) 
• Objects are too hard to manipulate and position 
•Screen recording feature could use improvements, better quality

### 3/5 — Very cool BUT

*2023-11-25*

It can be so unbelievably frustrating.
For example, if your camera is not constantly pointing at the target, there will be an alert at the bottom telling you to aim the camera, and it NEVER GOES AWAY and it covers up important things in the UI.  I should be able to edit things without holding my camera up the entire time.  There are also options on desktop completely absent on mobile, like hiding shadows.

### 2/5 — Needs to be a lot less buggy

*2023-09-20, version 2.23.6*

Pros: 

+ You can get into a playful mindset very quickly to the point where you really feel like anything is possible and it’s easier than VR.

+ With enough perseverance you can actually have something made in SketchUp become animated, link to websites and be made public with a QR code.

+ A manageable amount of animations/behaviors/reflective surfaces to choose from, not too many features, I was able to figure out most things I needed except for what can make images into “slideshows” or how to figure out how to scale elements when there are invisible boundaries I can’t detect or select that changes how something scales up or down.

Cons: 

- Not consistent or reliable, I often have to re-make QR codes and abandon projects I’ve worked on for hours because they no longer update. I didn’t even realize until recently I have 3 accounts with Adobe just trying to figure out how to get access to use this program. 

- No way to troubleshoot or see if there are any errors that may be causing saving issues

- No way to group or ungroup items from a program like SketchUp so I find myself having to manually import 200+ individual boxes into Adobe Dimension, export each for Aero, then individually work with each box to give it the attributes it needs. Having certain things occur such as shrink in place is impossible due to needing to fix everything in alignment with each other first in another program entirely.

- Version for Mac and version for iPad are both necessary, but don’t always work great together

examples:

1. I can use Adobe Dimension to import SketchUp files that have colors but I can only get images to load if it’s uploaded from my iPad.  

2. The iPad didn’t give me errors when some kind of file was too big, but the one on the computer would just refuse to export, however the computer makes duplicating elements that may share similar actions/behaviors much easier.

3. I have more than 100 moving elements that can be triggered, but simply locking each element is actually easier on the iPad because it doesn’t jump back up to the top of the list once I click the lock, but on the computer it’s easier to see and get to the element I’m selecting and to select multiple layers if I want to re-order them. The reverse is true for adding behaviors, you can’t expand the menu much to show  all of the behaviors inputted, so I’ve quickly reached an unmanageable level of things to look for where something isn’t linked correctly.

### 3/5 — review

*2023-08-25, version 2.23.6*

deleted my stuff will not load starter assets

### 2/5 — Unable to view the work from the link

*2023-07-06, version 2.23.4*

When I tried sharing my work, it wasnt visible to others. Shows ‘Cant View’ and asks to view it from Safari which also doesnt work.

### 3/5 — Can’t export in desired file

*2023-06-23, version 2.21.4*

The app is perfect but I want to export in usdz file I am only allowed to export in .real file which is very frustrating.

### 2/5 — Stuck on “loading your documents”

*2023-06-10*

I’d used this app before and had no issues, but just downloaded it this week and it is stuck on the “loading your documents” page. 

I’ve tried uninstalling it, closing and restarting, but no luck. Rating it this low simply because the functionality is broken since so it is temporarily useless.

 I’m going to delete it if it can’t be used.

### 4/5 — Great in general

*2023-04-27, version 2.18.4*

Great but could you add some advanced settings to give more individual control to each layer in a psd file please (move/rotate/scale) for each layer rather than handles to edit the whole thing? Otherwise it would be 5 stars. Thank you!!

### 4/5 — This is so cool

*2023-04-01, version 2.18.4*

I love adobe ario  because I can turn you he’d in to what you see it can make almost anything happen I just really like to bring my imagination into reality and this basically dose that

### 4/5 — slow

*2023-02-11, version 2.18.4*

too slow to load！

### 1/5 — Does not work on Android

*2023-01-25, version 2.18.4*

App is not available for android.

## Most critical reviews (10 lowest-rated)

### 1/5 — Could be great, but it is not

*2025-04-22, version 2.24.1*

Before Adobe abandoned Aero, it was on the right path to become the standard app in the AR space. However, Adobe seems to have forgotten about it, and it hasn't been updated in over a year. Its numerous bugs make it practically useless—a garbage app for complex projects. I had high hopes for it. Such a shame.

### 1/5 — Slow. Buggy. Glitchy.

*2024-12-26, version 2.24.1*

It’s not even usable for my phone yet I’ve never had problems using any other app, so it’s not my phone. Waiting for adobe to get it together.

### 1/5 — Crushing

*2024-11-30, version 2.24.1*

Can’t believe Adobe hasn’t updated it for the last 10 months. Obviously it’s crushing after all Apple updates.

### 1/5 — No Customer Service Help

*2024-06-08, version 2.24.1*

This app is extremely frustrating. You spend most of your time adjusting. It doesn’t play GIF animations or imported 3-D models motion. You can tell how bad the app is when you don’t even get a developer response to any of the reviews. This app is obsolete and horrible to work with. I would’ve given it zero stars I could.

### 1/5 — NoFBX import

*2024-05-17, version 2.24.1*

No longer has fbx import for animated models from mixamo = 1 star

### 1/5 — Not working

*2023-11-01, version 2.23.6*

This app obsolete or what. I click create new and it's just a black screen

### 1/5 — Terrible app

*2023-07-23, version 2.23.4*

This doesn’t work well atall

### 1/5 — Needs work

*2023-05-18, version 2.20.4*

Went outside and selected my driveway as a surface. Dropped in a action asset. Chose the move to and dropped a pin in front of me, a good distance from me. Previewed animation, asset walked off to another direction. Not even close to where pin was. Tried on a smaller surface, a table and repeated the steps. Again asset walked the wrong direction from the pin.

### 1/5 — Can’t download to my daughters phone

*2023-04-29, version 2.18.4*

I’m trying to install the app on my daughters phone but every time it’s sent to me to ask permission, it only allows me to download the app and not her. It’s not asking me permission for her to download the app please help!

### 1/5 — Static

*2023-03-13, version 2.18.4*

A man creeps into his living room trying not to wake his partner He grabs a knife and sharpens it Then he stabs… a cake He eats the entire thing and turns on the tv But all he hears is static

## Most praised reviews (10 highest-rated)

### 5/5 — Impossibly easy to use!

*2024-11-17, version 2.24.1*

I am a beginner Blender animator and after watching a few tutorials about how to export and import for compatibility it took around 15min to get the AR animation I made up and running! The ability to use QR code to share it is exactly what I needed for a school project!
It is a little annoying how washed out the colors on the AR models are and that I can’t use Blender’s fancy shaders but it works.

### 5/5 — I love it

*2024-04-03, version 2.24.1*

It is so good I made a project then preview it on my phone because the last trigger was to open url so I chose YouTube but when I preview it on my phone it actually open YouTube  feels like a five star hotel

### 5/5 — This sucks

*2024-02-02, version 2.24.1*

My thoughts on Aero? I had to get this for school, utterly useless. Here is some of the problems I encountered, not all though.
First, it wouldn’t download even with perfect wifi and no storage. Then when I got it, it wouldn’t connect with my files and kept freezing. After I finally got my file open after an actual hour and 26 minutes of waiting, it froze AGAIN. The app wouldn’t scan the flat surface I was giving and wouldn’t follow any action I tried to get it to do. Useless. It wasn’t rendering my object properly and the app kept closing itself. By now, the deadline on my project was way past due, and I had nothing to show for it. Why? Because it deleted my project on its own. By this point I gave up, but my friend Sam had a similar experience after me. This app ruined my life and made me lose marks on my project, I would not recommend to ANYONE. DO NOT USE THIS APP. In conclusion, it sucks and is not worth getting, a waste of space if you ask me.

### 5/5 — Love this app

*2023-09-30, version 2.23.6*

It’s fun to make small Augment reality video with this app , and when I show my kids, they are like wow this is super cool . This app helps me to explore AR just from my cell phone . Love it .

### 5/5 — The Unmatched Brilliance of Adobe: A Photographer’s Dream Come True

*2023-08-02, version 2.23.6*

In the ever-evolving world of professional photography, one name stands tall, unrivaled in its brilliance - Adobe. As the proud owner of Quinton Stocton Photography, I can confidently say that this revolutionary editing tool has not only transformed my business but also profoundly impacted my life.

   When it comes to creating awe-inspiring, captivating, and positively unique imagery, adobe reigns supreme. Its extensive array of features and unmatched precision allows photographers to breathe life into their visions. From subtle enhancements to radical transformations, the possibilities seem boundless.

   My journey with Adobe began as an enthusiastic amateur, but its transformative power quickly propelled me into the realm of professional photography. With each passing project, I found myself more in awe of the application's capabilities, unlocking creative dimensions I never thought possible.

   One cannot stress enough the significance of investing in the premium service. The range of tools available in the premium package elevates one's artistic potential beyond measure. The seamless integration with all of the Adobe Creative Suite applications only further amplifies the already staggering array of possibilities.

   For any discerning photographer, videographer, or content creator, the Adobe Creative Suite is a godsend. With a comprehensive suite of tools, ranging from video editing to graphic design, it caters to every aspect of the creative process. Its versatility and unmatched performance make it an invaluable asset for anyone seeking to curate breathtaking content for social media, websites, or personal archives.

   In an era plagued with knock-off apps claiming to offer similar results, I cannot emphasize enough the importance of choosing Adobe over the rest. While imitation may be the sincerest form of flattery, it is no substitute for the original. Adobe has a time-tested legacy of innovation and has consistently maintained its position as the industry leader. 

   Affordability is a crucial consideration for any professional, and Adobe hits the sweet spot in this regard.The value they provide is unparalleled, especially when one considers the vast array of features and regular updates they offer. Moreover, their free trials allow users to experience the magic firsthand before committing to the premium experience.

   As someone eternally grateful for the transformative impact of Adobe, I implore all aspiring creators not to settle for anything less. Google me, follow me on every social media platform, visit my Buy Me a Coffee page (here we can support each other if you're new to editing, I offer a service to teach people wanting to get into the space anything they would like to know), or explore my Linktree- you'll see the magnificent results achieved with Adobe's tools (You can find me under every platform by Quinton Stocton Photography). 

   I don't intend this as a self-promotion, but rather an earnest endeavor to share the brilliance of Adobe with the world. It has truly revolutionized my approach to photography and has enriched my creative journey immeasurably. To those who wish to learn the art of harnessing Adobe's potential, feel free to reach out on any of my platforms. I would be more than delighted to offer guidance and share my experiences.Remember, investing in Adobe is an investment in your craft and, ultimately, in a future where your creative visions are brought to life like never before.

### 5/5 — Project 101

*2023-03-16, version 2.18.4*

What a great first time experience Wow, thanks guys.

### 5/5 — Want more!

*2022-12-11*

Love this app! Learned that it’s only in a test phase which is neat because I love it already, but now I want the real thing! So much potential here and what is already available is great. You’re on the right track here, keep pushing!

### 5/5 — 🤩

*2022-07-02, version 2.15.4*

This app is amazing! Now I can be in virtual reality!

### 5/5 — Thank you Adobe!

*2022-02-03, version 2.12.2*

An all around applause for the whole Adobe company, and community. This is the best AR app in my opinion!

### 5/5 — Bug

*2021-11-29, version 2.11.44*

我发现了一个bug，首次安装之后，最后save的时候一直卡在“loading your document”。我尝试重新安装，但没有用。
此外，那么好的软件，希望早点在中国应用市场可以下载，翻墙不易。

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
