# Adobe Connect — user reviews

> 80 indexed App Store user reviews of Adobe Connect by Adobe Inc., rated 3.40/5 from 220 ratings.

- Source: https://appshunter.io/ios/app/adobe-connect/id1533425942/reviews
- App overview in markdown: https://appshunter.io/ios/app/adobe-connect/id1533425942.md
- Rating breakdown: 5★ 101 · 4★ 22 · 3★ 20 · 2★ 15 · 1★ 62

## What do users think of Adobe Connect?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- ✨ Attractive interface
- 🚀 Faster than old version
- 💖 Good experience for online school
- 👍 Convenient for staying online
- 👍 Good audio quality

**Cons**

- 🐛 Crashes frequently
- 🐛 Unstable performance
- 🐛 Audio issues
- 🐛 Video/audio lag
- 🐛 Poor UI/UX
- 🐛 Login problems
- 🐛 Inconsistent functionality
- 🐛 Not working on iPad
- 🐛 Not working on iOS 26
- 🐛 Network issues
- 🐛 Kicks out constantly
- 🐛 No way to exit app
- 🐛 Choppy audio/video
- 🐛 Glitchy
- 🐛 Connection errors
- 🐛 Useless for hosts
- 🐛 Chat box frozen
- 🐛 Incompetent updates
- 🐛 No audio in live meetings
- 🐛 Not ADA compliant
- 🐛 Mute button disappears
- 🐛 Lost visual
- 🐛 Sound volume fluctuating
- 🐛 App freezing
- 🐛 Cannot view slide presentation
- 🐛 Cannot connect from Safari
- 🐛 Audio hacks
- 🐛 App needs restart
- 🐛 Infinite loading circle
- 🐛 Garbage app
- 🐛 Dreadful app
- 🐛 Not as expected
- 🐛 Irritating issue with opening meetings
- 🐛 Worst app
- 🐛 Disappointing

**Commonly reported bugs**

- App crashes all the time
- Sound only works 10% of the time
- Commute mode: sound has not worked
- Cannot write messages in main tab on iPad
- SSO not working
- Does not verify session links
- Not working on iOS 26
- Audio comes out like on phone
- Cannot record session from phone
- Audio impossible to make work on iPad
- Cannot register, forgot password emails never arrive
- Problems with image vs. audio
- Cannot increase speed to watch videos
- Audio stream not uninterrupted on mobile data
- Doesn't join rooms anymore
- Shared PDF image disappears or doesn't load
- Kicks out constantly and doesn't allow re-entry
- Sends to 'Join Room' with no way out
- Choppy video and audio
- Laggy on iPad Pro
- Very glitchy
- Connection errors
- Too many bugs during sessions
- Slides and videos not visible to participants
- HTML pods presentation unpredictable
- Customizable pods hit or miss
- Chat box frozen
- Users stuck with old version bugs
- Screenshots rotated 90 degrees
- No audio in meetings
- Not compatible with screen readers
- Constant network problems, users kicked out
- Cannot see shared screen on iPad Pro
- No sharing possible
- Constant crashing, kicked out every 10 minutes
- App does not work
- Auto login process fails when redirecting from website
- Force Touch link not available
- App not developed for iPhone or iPad
- Audio cut out often, app crashed every 10-15 minutes
- Desktop version has significant video delay
- Cannot connect app from Safari
- Audio hacks sometimes, app needs restart
- Chat window snags, miss current messages
- PDFs not visible in class
- Mute button kept disappearing
- Lost visual and could not answer poll questions
- Sound volume fluctuated, no handouts, app froze, could not view presentation
- Cannot hear audio in live meetings
- Cannot open webinar
- Cannot see screen while attending meeting
- Cannot access PDF files or view presented PDFs
- Cannot see shared screen
- Cannot connect from Safari
- Audio hacks, app needs restart
- PDF not supported
- Infinite loading circle
- Username/password not accepted by new app
- Cannot see uploaded PDFs on tablet
- Have to sacrifice screen to see chat
- Only one option for screen share + camera
- Everything on separate screens in pods, miss a lot
- Cannot use half the features
- Doesn't work, jumps from Chrome to app
- Keeps giving 'enter a valid link' error
- Cannot go to meeting when tapping open on browser
- Stuck in a loop, tells to install app when already installed
- Lost many classes because of this
- Cannot leave/switch room if meeting hasn't started
- App stays 'hanging'
- Had to delete and reinstall app to enter correct room
- Cannot open webinar
- Cannot see screen during meeting

**Most requested features**

- Bring back old app
- Add recording session from mobile
- Needs emoticons and hand gestures
- Add Notes for app version
- Support for PDF Files
- Make chat popup
- Allow viewing screen share + camera simultaneously
- Add Q&A support
- Make it easier to connect or share link
- Be able to exit chat box without restarting
- Add dark mode
- Advanced analytics dashboard

## Newest reviews (14 of 80)

### 2/5 — App only works sometimes

*2026-03-31*

This app is hit or miss, but mostly miss. It crashes all the time. Sound only works about 10% of the time that the app actually manages to keep itself running. Using any functionality outside of listening only makes the issue worse. You would think that commute mode would help with some of these issues, but sound has not worked for me a single time using commute mode. Please fix this!

### 2/5 — Needs optimizations on iPad

*2026-02-17*

The app needs several adjustments and optimizations on iPad for example in the main tab we can see the chat and the presentation but we can write messages.

### 2/5 — Useless

*2026-01-28*

Our school uses SSO and I can’t get the app to work with it. Very frustrating. I used to be able to bypass by logging in through a browser and then opening the app, but that no longer works.

### 4/5 — Good app but lacks couple of crucial features.

*2025-04-22, version 4.0*

Needs emoticons and hand gestures.

### 1/5 — REZALETSİNİZ

*2024-09-13, version 3.7.1*

Adobe bu platformu gözden çıkarmış olacak ki 2022de yazılan sorunlar aynen devam etmekte. Toplantı/ders tam ortasında paylaşılan pdf görüntüsü gidiyor veya hiç yüklenmiyor. Çözmek için neyi bekliyorsunuz kardeşim? İşinizi düzgün yapmanız için bir yerlere şikayet mi etmemiz gerekiyor ya da kötü laftan mı anlıyorsunuz?

### 1/5 — Kicks out constantly 0 stars if possible

*2024-07-15*

Having to use for uni lectures and it’s the worst app for kicking you out constantly then not allowing you back in with out a complete rebook of the webpage and resubmitting a join after, wish they would revert back to MS Teams

### 1/5 — Awful App

*2024-07-10, version 3.6.2*

Send you right to “Join Room” with no way to get out of the app. iOS Mobile App

### 1/5 — Out of all of the video calling platforms, this is by far the worst

*2024-05-08*

Between the choppy video and audio, terrible UI, awful privacy, and lack of consistency, I would rather go back to what Skype was in 2010

### 2/5 — Laggy on iPad Pro

*2023-12-22, version 3.5.2*

Super laggy, old version was better.

### 1/5 — Choppy

*2023-11-01*

Very glitchy in this version. Hope the update fixes issues. 
Make it easier to connect or share the link for the room. 
Be able to exit the chat box without restarting. 
Slide shows don’t work nice. I haven’t tried anything else

### 1/5 — Connection errors

*2023-09-19, version 3.4.1*

Such a useless and bad application

### 1/5 — Bug

*2023-08-30*

Trop de bug durant les sessions qui oblige à ouvrir la version pc ou à redémarrer continuellement la réunion…

### 3/5 — Participant Issues

*2023-08-15*

As a participant, and first time user, some slides and videos by presenters were not visible.

### 1/5 — No use to hosts

*2023-07-30*

This latest iteration of Adobe Connect app has solved some issues but introduced others.
Great to see HTML pods supported, but the way they are presented is unpredictable. Fewer 'unsupported content' notices are popping up, but that doesn't mean you can actually read the content. The customisable pods are particularly hit or miss.
The initial overview screen is good, but the big issue for me as a host is that there is little control. The classic app made a useful (if limited) back up where I could control the session as a host if needed. It would never be my first choice, but a good safety net. That functionality, and hence the only benefit of the app for me as a host, has been lost in this version.
If a student has sound issues on their computer, or limited bandwidth and is getting jumpy sound, I recommend the app to help there. Otherwise I tell them to avoid it, as the experience is vastly inferior to the computer experience. 
The web browser works better on the mobile devices than the app. I can't see the point of it now tbh.
University Lecturer

## Most critical reviews (10 lowest-rated)

### 1/5 — Overheating issue iphone

*2026-05-27*

Adobe Connect on iOS appears to have significant performance inefficiencies. During sessions (including pre-recorded playback), my iPhone 17 Pro overheats within 10–20 minutes despite camera off, Wi-Fi only, and no background apps. None of their support troubleshooting have improved the issue. 

The device reaches a thermal threshold where iOS disables charging for safety. This does not occur with other video conferencing or streaming apps (Zoom, Vimeo), indicating a likely issue with CPU/GPU usage, rendering pipeline, or background session management in the Adobe Connect iOS app.

### 1/5 — Bad my Wi-Fi is good doesn’t work very well

*2026-01-21, version 4.2.1*

I would never recommend this I would recommend zoom

### 1/5 — IT DOESNT WORK!!!

*2025-12-01, version 4.2.1*

Please read this adobe
We all have problems with this app it doesn’t verify my session links 
And please please bring back the old app in usa😭😭😭🙏🏽🙏🏽

### 1/5 — iOS 26

*2025-10-28, version 4.1.1*

It’s not working on iOS 26

### 1/5 — Bug son iPhone 14 Pro

*2025-07-24*

Bien dommage application inutilisable car le son au lieu de sortir en haut parleur sort comme si j’étais au téléphone.

### 1/5 — Add recording session from mobile

*2025-05-16*

The app suggests to go back to the browser in order to have more features, but as a host I can only use the app. I am trying to record the session while using my phone but it hasn’t been possible. Please add this feature!

### 1/5 — Güncel

*2025-04-10, version 4.0*

Eski yorumlara aldanmayın uygulama kendini sürekli güncel tutuyor bu yüzden hatalar ile karşılaşmıyorsunuz.

### 1/5 — Basura

*2025-03-21, version 4.0*

Básicamente no sirve para nada. 
- El audio imposible hacerlo funcionar en IPad. 
- Te pide que inicies sesión pero no te deja registrarte. Los correos de olvidar contraseña nunca llegan. 
- Da muchos problemas de imagen vs. audio 
 - No puedes aumentar la velocidad para ver los vídeos… 
En definitiva, inservible, directamente nunca la he podido llegar a usar

### 1/5 — Funktioniert schlecht bis nicht über Mobilfunk

*2024-12-10*

Grauenvoll trotz LTE und 5G, nicht einmal ein ununterbrochener Audiostream  ist möglich.

### 1/5 — Not working

*2024-09-30, version 3.7.1*

Doesn’t even join the rooms anymore!

## Most praised reviews (10 highest-rated)

### 5/5 — Saved me!

*2025-05-30*

Came home late for class and attended on my IPhone on the app!

### 5/5 — Easy

*2025-04-26*

Good way to learn

### 5/5 — Awesome tool

*2025-01-09, version 3.8.1*

This tool is pretty clean simple to use and feature rich , loved it.

### 5/5 — Personal usage

*2024-12-15*

Just alright 👍🏻

### 5/5 — Best

*2024-10-09, version 3.7.1*

The best app in that never gets in 😅

### 5/5 — The Unmatched Brilliance of Adobe: A Photographer’s Dream Come True

*2023-08-02, version 3.4*

In the ever-evolving world of professional photography, one name stands tall, unrivaled in its brilliance - Adobe. As the proud owner of Quinton Stocton Photography, I can confidently say that this revolutionary editing tool has not only transformed my business but also profoundly impacted my life.

   When it comes to creating awe-inspiring, captivating, and positively unique imagery, adobe reigns supreme. Its extensive array of features and unmatched precision allows photographers to breathe life into their visions. From subtle enhancements to radical transformations, the possibilities seem boundless.

   My journey with Adobe began as an enthusiastic amateur, but its transformative power quickly propelled me into the realm of professional photography. With each passing project, I found myself more in awe of the application's capabilities, unlocking creative dimensions I never thought possible.

   One cannot stress enough the significance of investing in the premium service. The range of tools available in the premium package elevates one's artistic potential beyond measure. The seamless integration with all of the Adobe Creative Suite applications only further amplifies the already staggering array of possibilities.

   For any discerning photographer, videographer, or content creator, the Adobe Creative Suite is a godsend. With a comprehensive suite of tools, ranging from video editing to graphic design, it caters to every aspect of the creative process. Its versatility and unmatched performance make it an invaluable asset for anyone seeking to curate breathtaking content for social media, websites, or personal archives.

   In an era plagued with knock-off apps claiming to offer similar results, I cannot emphasize enough the importance of choosing Adobe over the rest. While imitation may be the sincerest form of flattery, it is no substitute for the original. Adobe has a time-tested legacy of innovation and has consistently maintained its position as the industry leader. 

   Affordability is a crucial consideration for any professional, and Adobe hits the sweet spot in this regard.The value they provide is unparalleled, especially when one considers the vast array of features and regular updates they offer. Moreover, their free trials allow users to experience the magic firsthand before committing to the premium experience.

   As someone eternally grateful for the transformative impact of Adobe, I implore all aspiring creators not to settle for anything less. Google me, follow me on every social media platform, visit my Buy Me a Coffee page (here we can support each other if you're new to editing, I offer a service to teach people wanting to get into the space anything they would like to know), or explore my Linktree- you'll see the magnificent results achieved with Adobe's tools (You can find me under every platform by Quinton Stocton Photography). 

   I don't intend this as a self-promotion, but rather an earnest endeavor to share the brilliance of Adobe with the world. It has truly revolutionized my approach to photography and has enriched my creative journey immeasurably. To those who wish to learn the art of harnessing Adobe's potential, feel free to reach out on any of my platforms. I would be more than delighted to offer guidance and share my experiences.Remember, investing in Adobe is an investment in your craft and, ultimately, in a future where your creative visions are brought to life like never before.

### 5/5 — Excellent

*2022-09-14, version 3.2.2*

Way cooler than the old app and faster too.

### 5/5 — Very very very nice and best version!

*2021-12-12*

It is so better than Old version and orginal version from Adobe!
the orginal adobe version is so old and Bugs. please add support from PDF Files.

### 5/5 — Massive improvements !

*2021-10-02*

Design and compatibility changes are wonderful. Please add pdf support

### 5/5 — Good audio quality

*2021-07-21, version 3.0.1*

Good audio quality !!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
