# Adobe Connect — user reviews > 50 indexed App Store user reviews of Adobe Connect by ADOBE SYSTEMS SOFTWARE IRELAND LIMITED, rated 2.90/5 from 3,668 ratings. - Source: https://appshunter.io/ios/app/adobe-connect/id430437503/reviews - App overview in markdown: https://appshunter.io/ios/app/adobe-connect/id430437503.md - Rating breakdown: 5★ 1,350 · 4★ 288 · 3★ 268 · 2★ 313 · 1★ 1,449 ## What do users think of Adobe Connect? Overall sentiment: negative **Pros** - 🚀 Functional and perfect - 👍 Great development - 👍 Decent **Cons** - 🐛 Frequent disconnections - 🐛 Glitchy and crashes - 🐛 Unsupported content - 🐛 Audio issues - 🐛 Video issues - 🐛 Keyboard issues - 🐛 Compatibility issues - 🐛 Clunky and not user-friendly - 🐛 Outdated interface **Commonly reported bugs** - Microphone issues - Frequent disconnections - Compatibility issues with newer devices - Slides not loading properly - Keyboard issues - Inability to copy from chat or click on links - Unsupported content - Inability to view more than one video feed at a time **Most requested features** - Add option for different recording speeds - Add option to mute individual participants - Add support for right-to-left languages like Persian, Arabic, and Kurdish - Add full-screen support for newer iPhone models - Improve mobile experience and optimize for larger screens ## Newest reviews (14 of 50) ### 2/5 — Not a pleasant experience *2021-11-17, version 2.7.0* So many issues for the past two days trying to use Adobe Connect for a CE class. The screen would freeze, I couldn’t participate in questions, the screen would go blank, I couldn’t hear the hosts, I couldn’t use chat. I installed and uninstalled and reinstalled this app so many times trying to troubleshoot it (I couldn’t access help either) that I missed half of my class. ### 3/5 — Not full screen *2021-07-28, version 2.7.0* I love the way that this app makes things easier but it’s not full screen on my iPad ### 2/5 — Cannot join meeting from iOS after new update. *2021-05-22, version 2.7.0* I have been using Adobe connect for almost 4 years. It is a great app as all my classes are online and I can connect from my phone or laptop anytime anywhere. But after the recent update, it’s a different story. I nor my classmates are able to connect to online meetings through phone. We have no Choice but to join the meeting thru a computer. It gets very inconvenient when I’m traveling as I usually use my phone to join meetings. Hope they fix this issue ASAP. ### 2/5 — Garbage *2021-04-29, version 2.7.0* If your just watching a meeting, it works. But as soon as you try to participate in polls or the chat it’s horrifying. The keyboard keeps randomly closing. I felt nothing but pain the time I had to attend class in the car. I would rather take shots of bleach then use this app. ### 3/5 — Interface need update ! *2021-02-18, version 2.7.0* Its not complicated with iphone x and newer ones Please update it There is a bug with airpods cause after that cant call with airpods pro ### 2/5 — What exactly are you doing, Adobe?🤷🏻‍♀️ *2020-12-21, version 2.7.0* I think Adobe has forgotten about this application. They do not respond to reviews, do not fix bugs, do not publish updates (last updated almost a year ago!). They do nothing for this poor application😕 What exactly are you doing, Adobe?🤷🏻‍♀️ ### 1/5 — You plan on updating *2020-09-09, version 2.7.0* Idk maybe at least optimize the app for a screen bigger than an iPhone 6 in 2020. Maybe update the call quality so it doesn’t sound like I’m talking through a tin can. Maybe update your app more than once a year. Unbelievable how lazy this software team must be. You’d think that updating a conferencing app that many students are forced to use during a global pandemic would be some kind of priority instead of just an afterthought. ### 2/5 — It works, just not well. *2020-08-31, version 2.7.0* Considering this app hasn’t been updated for a year means it is far behind a lot of other alternatives that are embracing the new COVID era online learning/working by putting more features into their connection platforms and software. Other apps like WebEx are getting easier to use on mobile because the developers realize the need for intuitively designed mobile apps for the average (non-professional) user. Connect is falling behind. ### 1/5 — Too Many Glitches *2020-07-22, version 2.7.0* Whether or not the user is using WiFi, the video always goes in and out. The app is not easily accessible. I use the app for a class and there is always a glitch, which causes me to miss important points from my instructor and have to go out of my way to find out what I missed. The only thing good about this app is the sound quality. ### 2/5 — Poor Performer *2020-07-15, version 2.7.0* This application does not do what other meeting/presentation applications seem to do easily. During my conference (I was an attendee), I found the interface to be cumbersome and not especially intuitive, and experienced connection issues and long buffer/load times for nothing more intensive than presentation slides. Additionally, the bottom 1/3 of the screen, allocated for file downloads made available by the presenter, consistently displayed a banner that read, “Unsupported Content”. Programs like WebEx, Zoom, and others seem to perform much more consistently than is one. I do not recommend Adobe Connect. ### 1/5 — Inaccessible, non-ADA compliant *2020-06-26, version 2.7.0* For a company that is almost an every sector of the business and academic markets, it is shameful how non-inclusive your application is. Not only does the application barely function with voiceover, but blind users cannot even get past the terms and conditions. Haven’t you guys ever heard of a checkbox? This is just sad. Check the box to accept the terms and conditions. ### 2/5 — Awful app *2020-06-10, version 2.7.0* Streamed same webinar on both PC and iPad simultaneously. On iPad, after jumping around menu options, screen froze and slides would not advance. Had to close out, go back in and not touch any controls. Audio intermittently cut out during the entire presentation, and screen froze from time to time. On PC, there were some hiccups, but not nearly as many as in this app. ### 1/5 — What a disappointment *2020-05-21, version 2.7.0* If I could have given a half star I would have. It keeps having sound drops it like I only get 80 percent of the communication and the other 20 is lost. This is worse than any other meeting app I have ever used. I would have chosen google hangout or hi5 or anything other than this if I had the choice. Smh ### 1/5 — The Microphone *2020-05-17, version 2.7.0* I use this app for my university’s online classes. Apart from the crashes, I can’t use the microphone because when I use it I can’t hear anyone and also after that the class goes on mute and there’s no way to fix it. The prof. thinks I’m doing it out of laziness but I’m not. Thanks to you now my grades are decreasing:| ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app I have ever used in my life! *2021-06-01, version 2.7.0* This app is terrible! Doesn’t connect easily, you jump from the browser to the app. Then there’s the issue with connection! It keeps loading and loading. On top of that, it doesn’t seem to load slides properly. The slides kept lagging for most of the audience and the presenter had to go back over and over the same slide. ### 1/5 — Terrible App *2021-04-07, version 2.7.0* I hate this app with a passion. Trying to use this app to study for some CFP classes, and unfortunate our provider makes us this this app. It barely functions on the full internet site (chrome safari IE classic or new version, it doesn’t matter, it’s just painful to navigate no matter what avenue you try). You think the app might be better but no, you have to manually type in the link which then takes you right to the internet. On my iPhone you can’t do anything else besides load the class stream, and god forbid you need to fast forward/rewind or do anything except allow it to just play (phone or site). This program is just painful to use. I’ve wasted so much time just trying to get the thing to load that I’ve wanted to switch providers since this is the only player they offer to disperse the material. Adobe Connect is really just awful. ### 1/5 — One of the worst apps I’ve ever used. *2021-04-05, version 2.7.0* This app is truly horrible. I’m currently using it for web seminars and it’s really barely usable. There’s a number of problems: 1. Audio stops when go to Home Screen. Sometimes I want to switch to Safari and the audio just stops. 2. No multitask support on iPad. Combined with above this means you can’t switch to other apps. 3. Audio is choppy. 4. App doesn’t support most handouts. A webinar had a number of pdf files and the app just says “unsupported format”. 5. Can’t copy from chat. Also can’t tap on links in chat. 6. On my iPhone 12 Pro Max, I can see the status bar on the left side of the screen despite being in landscape mode. ### 1/5 — Fail *2021-03-10, version 2.7.0* This app would constantly have to re-connect to the server, and then it would dump you out of the meeting. It also forces the comments on the side. You can go to full screen, but once someone changes their PowerPoint to a video, and then back again, you lose the full screen view. Either way, the loss of connection is just not acceptable for 2021. ### 1/5 — FIX IT RIGHT NOW *2021-03-08, version 2.7.0* Im in Connections Academy classmates and I can’t even learn because our TEACHER ALWAYS GET MUTED. It really is frustrating because we miss out on important information like tests and upcoming assignments. This is ridiculous coming from Adobe. Please fix it immediately! Thanks for reading/listening. ### 1/5 — Can’t Even Use *2021-02-19, version 2.7.0* I use adobe connect for my work training. After using the link in my email to get to my log in, it takes me to TWO pages to tell me to download. If I say I already have the app, it takes me to the SECOND page where it once again says to either download the app or use it. Both buttons do nothing. Support was of no help and kept telling me to reinstall the app or access the mobile site. Once again, both did nothing to help. I have other devices to watch my training on, but it’s ridiculous that we HAVE to download the app and it won’t even work. ### 1/5 — Zero updates during pandemic!?!? *2021-02-17, version 2.7.0* With schools stubbornly relying on Adobe Connect as the primary distance learning platform, the fact that this app has gotten zero updates for the duration of the pandemic is criminal. When apps like zoom and meet are releasing updates at a furious pace to add features to meet the demands of this moment, kids on iPads using Adobe connect can’t even view two videos live at the same time. The poor audio/video quality (10fps best), the clunky 1990’s user interface, and again, not being able to see more than one tile live at the same time (and needing to manually tap other tiles to see other speakers live) are just a few of the reasons this app deserves no stars. These are all table stakes features that literally any other video platform on the market easily covers. Yes Adobe has made incredibly modest improvements to the desktop app, but they must know children frequently must use mobile devices as a more durable, portable, cheaper, and easier to use alternative to their parents laptops. That they would continue taking money from school systems during the pandemic and leave this app and the students who rely on it to waste is unconscionable. ### 1/5 — Fix your software *2021-02-08, version 2.7.0* Not only does this app hardly work on a functioning computer. You can’t have more than one speaker have their mics on. The phone app is so terrible you can’t even hear or see the meetings. Adobe please look to ma teams and zoom for pointers. ### 1/5 — Trash, Garbage - Expect Way More from such an Establishment *2021-01-21, version 2.7.0* Overall, if I could give a zero star review I would. This app is horrible, clunky is an understatement. The UI doesn’t fit the screen. The UX is trash. You can only use in landscape mode. If you phone locks or you switch apps. You must re log in. I expected so much more from a established brand such as Adobe. This is really a shame. As an investor, I am ashamed to say this is something the secured my invest dollars. ### 1/5 — Worse app ever *2020-12-29, version 2.7.0* Used this app for watching the Home Depot workshop live. Worse app ever. Forces the screen to landscape mode. To maneuver from one page to another is nightmare. To type something in landscape mode is virtually impossible. See the reviews before downloading this app. No engineering team has spent time and effort to develop this all. Shocked a company like Home Depot would use this useless app. Better to use a safari website to watch workshop live video for homesepot. ## Most praised reviews (10 highest-rated) ### 5/5 — New option *2021-05-11, version 2.7.0* Add an option to mute an individual in a meeting pls its annoying I wanna mute some people ### 5/5 — Best meeting ever *2020-11-19, version 2.7.0* I downloaded it that was great, but some times so repeatly aliases disconnected my teachers,..... so I like to use Adobe with no many problems ### 5/5 — Please support full screen for xs-xsmax *2020-10-09, version 2.7.0* Please support full screen for xs-xsmax Please support last version and last models for iphone this program very important for me ### 5/5 — Old fashioned *2020-05-13, version 2.7.0* Its so functional and perfect, but the app in ios is so old and seems to be very old fashioned. The options are so limited than the new services. For the god sake please improve it and adjust it to new designs and equip it with some new options! Thanks ### 4/5 — Request *2022-04-21, version 2.7.0* In next update please put an option that we can use different speeds for the recording sessions ### 4/5 — Add Kurdish, Persian or Arabic Keyboard *2021-04-07, version 2.7.0* There is no Kurdish, Persian or Arabic keyboard sitting in Adobe Connect. Because of this we have problem during chatting. For example if we want to write کوردستان, it would be written ن‌‌ات‌س‌درو‌ک. Please solve this for us. Thank you. ### 4/5 — Great Development *2020-04-20, version 2.7.0* at first we had so much trouble with connecting and showing pictures, we even couldn’t hear the voices , but during just a week the application has the best improvements and it’s getting better every time ### 4/5 — Not too bad. *2019-09-17, version 2.7.0* Hey! I’m in Connections Academy online school, and sometimes when I’m on the go and my computer dies, I only have my phone to watch Lessons from. This helps a lot. Only downfall is it is a bit glitchy. Overall good app. ### 4/5 — Decent *2019-08-15, version 2.7.0* Good program, but seems to mess up the sound when mic is activated when host is computer and the other user is smart phone. ### 3/5 — We are human, too *2021-10-27, version 2.7.0* Hi.I wanted to say something that really bothers us. many iranian use adobe for thier online class but wen we want to type something in chat box we can’t read our messages because it doesn’t show Persian. I hope this problem solve soon. thanks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*