# ADP Mobile Solutions — user reviews

> 3,482 indexed App Store user reviews of ADP Mobile Solutions by ADP, Inc, rated 4.70/5 from 4,403,875 ratings.

- Source: https://appshunter.io/ios/app/adp-mobile-solutions/id444553167/reviews
- App overview in markdown: https://appshunter.io/ios/app/adp-mobile-solutions/id444553167.md
- Rating breakdown: 5★ 3,775,751 · 4★ 316,996 · 3★ 112,293 · 2★ 43,896 · 1★ 154,939

## What do users think of ADP Mobile Solutions?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 📊 Convenient access to pay information
- 💳 Helpful for tracking hours and clocking in/out

**Cons**

- 🐛 Frequent bugs and glitches
- 🔁 Inconsistent password requirements
- ⏱️ Slow loading times
- 🔒 Issues with Face ID/fingerprint login
- 🤯 Poor user experience and navigation

**Commonly reported bugs**

- Incorrect time/punch recording
- Frequent login issues and account lockouts
- Unreliable server connectivity
- Compatibility problems with newer iOS versions

**Most requested features**

- Calendar integration for schedules
- Ability to edit time off requests
- Customizable default screens
- Improved notification system

## Newest reviews (18 of 3,482)

### 3/5 — Not reliable

*2026-08-26, version 26.34.2*

The app frequently times out, says it’s not available, it simply takes forever to load. I have full WiFi and cell service when accessing the app. Once you’re logged in the features are great. Better if the Apple Watch app had more features.

### 2/5 — Could be the worst app ever

*2026-08-26, version 26.34.2*

Why do you need to put in your password so you can use Face ID?  Why don’t I get a bubble notification when I have an approval waiting,  but once I complete them and exit the app, I have bubble notifications saying that there are notifications because I completed the approvals I didn’t get notified about. I honestly can’t be the only person that notices these things right?

### 1/5 — HORRIBLE APP!!!

*2026-08-24, version 26.34.0*

THIS APP SUCKS!!! IT NEVER SIGNS ME IN AND I HATE IT SO MUCH!!!

### 1/5 — Horrible

*2026-08-24, version 26.34.0*

These reviews must be fake. This app needs a lot of improvements. Even after its updates, it constantly kicks me out and it lags when you click on the clock.

### 2/5 — Constant Error Message

*2026-08-24, version 26.34.0*

Pretty much every time I try to open the app a message pops up, saying they’re unable to load the app. Please try again later. This has been going on for over a month.

### 3/5 — Frustrating

*2026-08-24, version 26.34.0*

I’ve been using ADP for about a year now through my employer. When it works, it’s fine and yes, you can navigate it to find time cards, Time off, past pay, etc. The problem with it is that it often doesn’t work effectively. I often get delays, blank screens, and occasional codes when I’m trying to clock in or out. I’ve had to fully close out the app and restart again to possibly get it to work.
The “quick clock” rarely works so I have to jump through numerous screens (each one that may or may not work) just to get to where I need to clock in or out. 
When you work in a field where prompt clock in/out are necessary and you get paid hourly, needing to clock in/out for lunch in a timely manner, it’s not just inconvenient, it can make a difference as an employee and to your employer in pay and accuracy. I often have to send emails that  my time needs adjusted due to the app not working correctly.

### 2/5 — Not as good as it used to be

*2026-08-24, version 26.34.0*

It seems that with every update added to this app it gets more glitchy. It does not work correctly. Sometimes it does not record punch in’s or punch out’s. It’s harder to leave comments all in all app needs to get better. Not worse.

### 1/5 — Not worth it

*2026-08-23, version 26.34.0*

I used this app to keep track of my time card and to submit requests for time off.  Since I updated to this version I am unable to do any of that.  What makes it better….  I have an iPhone.  Which means I can’t go back to the older version.  It’s a huge inconvenience.

### 2/5 — Awful

*2026-08-23, version 26.34.0*

Paylocity is way better. Adp app never works, it doesn’t scroll half the time, it’s much more difficult to correct missed punches etc

### 1/5 — Yikes

*2026-08-22, version 26.34.0*

Worked great for a few years, multiple employers have used this, then I got a new phone number and I no longer have any way to access my account, there’s no live support, and the help website is completely useless, tax season is going to be real fun now that I can’t access my tax forms 🙃

### 1/5 — Ridiculous

*2026-08-22, version 26.34.0*

The app is so unresponsive is criminal. When I press a button 9/10 no response at all so it’s just push and hope. And you can’t even reset passwords properly. Ask to reset. Emails password. Says password is to reset now login. Fill in info. Sends me another password. Loop continuesz

### 1/5 — App always bugged

*2026-08-22, version 26.34.0*

No matter what the updates say the app always remains bugged and faulty. Currently, when filling out your time card, you’re unable to scroll down to view the dates. There’s no reason for this to be a “feature” for the app, so why, 5 updates later, has this bug not been fixed? This is the norm for ADP mobile though. So be prepared to be frustrated if and when using this app, with no fixes being prioritized for app functionality.
Updated 8/21 for the repeated disregard for fixing this.

### 2/5 — Performance decreased

*2026-08-22, version 26.34.0*

Started lagging recently and got much slower

### 1/5 — still no dark mode

*2026-08-22, version 26.34.0*

another disappointing update with no dark mode, sad

### 1/5 — I just wanna go home bruh

*2026-08-22, version 26.34.0*

In the range but not in the range

### 1/5 — Won’t load

*2026-08-21, version 26.34.0*

Every time I try to clock myself in, the app just freezes and sends me back to my Home Screen

### 1/5 — this app sucks

*2026-08-21, version 26.34.0*

Freezing the hall time

### 1/5 — Super slow

*2026-08-21, version 26.34.0*

Very slow laggy and often times states unavailable

## Most critical reviews (10 lowest-rated)

### 1/5 — It Works, but GEEZ! RIDICULOUSLY FREQUENT UPDATES ARE ANNOYING!!!

*2026-08-26, version 26.34.2*

I’d give this app 5 stars, but they update so frequently, as often as several times a week! Them doing this more often then not resets my login for both facial recognition for this app AND the regular username and password needing reentry. I appreciate the updates, but can’t they combine these updates together sometimes to like maybe no more than once a week unless it’s something really major? Also the need to update doesn’t show on the list from the Apple Store so the simple “Update All” doesn’t do it for this app which would be far more convenient. The ADP app shows the update notice on its home screen only.

### 1/5 — Clocking in takes too long to load

*2026-08-26, version 26.34.2*

This app constantly causes me to clock in at least a minute later than I intended. After I am logged in, the "clock" feature doesn't like to load at all. I have to keep exiting and going back to get it to work. Initially all I get is a white screen. I update the app every time it prompts me.

### 1/5 — Garbage

*2026-08-26, version 26.34.2*

Always makes error. Every single time when I try to clock in. Updates never worked. They need better developers.

### 1/5 — Horrible App

*2026-08-26, version 26.34.2*

Need to use this app to clock in/out of work, most days it doesn’t work as it should. Updates minimum 3 times a week without actually fixing any issues. 4 out of 5 work days unable to log in or use quick clock as a pop up comes up saying “unavailable”. A person shouldn’t have to go to work an hour early in hopes they can clock in on time if at all.

### 1/5 — Worst app

*2026-08-26, version 26.34.2*

This app is awful. About three weeks ago it stopped showing my paystubs in the app. ADP even did an update to the app 6 days ago and the app still doesn't show my paystubs.

It's bad when the company you trust your payroll with can't provide an app that works or can be fixed in a reasonable amount of time.

This app is useless.

Update: ADP responded with the same thing their site provides. "We recommend trying to clear your cache and reinstalling the app. If that doesn't correct the issue, please contact your company's HR/Payroll person, who can reach out to our ADP Service Team for further assistance."

It's just the typical run around with no resolution in fixing the issue.

I did contact my HR and they said it was an ADP app issue they are aware of the issue.

ADP had two app updates since and one just 5 hours ago and the issue is still not fixed going into a month now that it has not been working.

If you need a payroll company, do NOT use ADP.

### 1/5 — Sucks

*2026-08-26, version 26.34.2*

You can only view certain information on the web browser. The web browser was under maintenance for two days. Anytime I try to login through the web browser it says error and yes it is only that site. Can’t yall just make everything through the app itself? So frustrating

### 1/5 — Slow af

*2026-08-26, version 26.34.2*

Lags a lot all the good reviews are fake

### 1/5 — Horrible

*2026-08-25, version 26.34.0*

This app is slow and clunky. The design of the app doesn’t flow well and it is difficult to navigate. You have to go to three different places just to see who is working a shift you are not, so swapping shifts isn’t as easy as HotSchedules made it. Time off requests don’t submit half of the time, and that is only if I am lucky enough to get the page to work.

### 1/5 — Dangerous

*2026-08-25, version 26.34.0*

This app has no ability to function without full service pointless if you work in a building or are on the road. The app tales forever and the offline features do not work at all consistently.

### 1/5 — Worthless

*2026-08-25, version 26.34.0*

I’ve been getting a email to approve an address for a bit now. Ya try and go into the app but nothing ever shows up or lets you accomplish the task. Ya search and NOTHING pulls up. Ya look for a contact number and NOTHING.

## Most praised reviews (10 highest-rated)

### 5/5 — POs

*2026-08-22, version 26.34.0*

This app is so buggy , I can never log in because it keeps crashing on me, Don’t recommend this app for any employers out there!

### 5/5 — Lo mejor

*2026-08-22, version 26.34.0*

5 estrellas

### 5/5 — ADP and Me

*2026-08-21, version 26.34.0*

The Face ID has helped me streamline submitting my work hours!

### 5/5 — Makes life easy

*2026-08-21, version 26.34.0*

All employers should use this honestly

### 5/5 — Well made app

*2026-08-21, version 26.33.0*

Easy to see easy to log in

### 5/5 — Wonderful app

*2026-08-16, version 26.33.0*

EXCELLENT

### 5/5 — Great

*2026-08-14, version 26.33.0*

Awesome

### 5/5 — Bien

*2026-08-14, version 26.33.0*

👍

### 5/5 — Great app

*2026-08-14, version 26.33.0*

Great app for work

### 5/5 — Excellent Customer Service

*2026-08-14, version 26.33.0*

It is Good Informative and Accurate and On Time.
Thank You

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
