# ADP RUN — user reviews

> 195 indexed App Store user reviews of ADP RUN by ADP, Inc, rated 4.92/5 from 48,692 ratings.

- Source: https://appshunter.io/ios/app/adp-run/id388928133/reviews
- App overview in markdown: https://appshunter.io/ios/app/adp-run/id388928133.md
- Rating breakdown: 5★ 34,791 · 4★ 1,997 · 3★ 262 · 2★ 41 · 1★ 99

## What do users think of ADP RUN?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 🚀 Convenient for on-the-go payroll
- 👍 Helpful customer support
- 🚀 Efficient payroll processing
- 👍 Seamless app experience
- 🚀 Payroll anytime, anywhere

**Cons**

- 🐛 Crashes and bugs
- 🔍 Lacking key features on mobile
- 🔍 Limited functionality compared to desktop
- 🔍 Difficult to manage multiple companies
- 🔍 Payroll editing issues

**Commonly reported bugs**

- Crashes when trying to access certain features
- Compatibility issues with newer iOS devices
- Endless login loop when switching between companies
- Inability to access payroll functions on mobile
- Inconsistent performance across different devices

**Most requested features**

- Ability to edit employee information on mobile
- Access to payroll reports and analytics on mobile
- Support for managing multiple companies on mobile
- Improved navigation and workflow for entering payroll
- Seamless integration between mobile and desktop experiences

## Newest reviews (17 of 195)

### 5/5 — Easy to use!

*2026-06-16, version 26.7.0*

Great app. Easy to use. I did payroll from France last month!

### 5/5 — Staff/Experience

*2026-05-26, version 26.7.0*

Thank you so much for welcoming me back and making the transition smooth in the areas that aren’t my strong suit. The genuine customer service is outstanding!

### 5/5 — Cargo Experts Logistics

*2026-05-22, version 26.7.0*

Easy set up app is user friendly and you can do so much from the app

### 5/5 — Easy

*2026-05-19, version 26.7.0*

The app is pretty straightforward and easy to use which I like

### 5/5 — Great app

*2026-05-14, version 26.7.0*

So convenient to use especially when you’re on the go and not at your desk and need to meet the payroll deadline. Self explanatory.

### 5/5 — Payroll on the go, Use the app

*2026-04-19, version 26.7.0*

The app makes it easy to run Payroll, eat them easier than a website

### 5/5 — Best App

*2026-04-16, version 26.7.0*

Marlee Tharp is the best Rep

### 5/5 — Payroll app

*2026-04-16, version 26.7.0*

Payroll has gotten easier using the ADP RUN app.

### 4/5 — Almost everything

*2026-04-08, version 26.7.0*

Cannot view or update PTO

### 5/5 — Small business

*2026-03-29, version 26.7.0*

Quick set up and even easier process to set up and approve every payroll.

### 5/5 — 5 stars

*2026-03-27, version 26.7.0*

Easy & fast

### 5/5 — ADP is great for small businesses owners

*2026-03-25, version 26.7.0*

We use ADP to process our  church staff payroll.  It’s extremely easy to set up and administer.   Let go the payroll headaches. Use this platform and focus your time on those other critical need areas. You will be glad you did.  I highly recommend ADP for small businesses and non-profit organizations.

### 5/5 — Owner

*2026-03-12, version 26.7.0*

L love it!!!

### 5/5 — Best payroll service

*2026-03-12, version 26.7.0*

They make handling my business hassle free and even helped out when I was stuck starting a business is hard work ADP made that easier for me and my business

### 5/5 — Walker (agent)

*2026-03-12, version 26.7.0*

Great

### 5/5 — Payroll

*2026-02-02, version 25.42.0*

Works better than on computer

### 5/5 — Owner

*2026-01-29, version 25.42.0*

So far it’s been great. User friendly app and customer service has been superb

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t access tax files

*2026-08-09, version 26.26.0*

Absolutely insane that after ten years of using ADP, I’m locked out and can’t access my records since my business closed. This is why I don’t use ADP for my new business and never will again.

### 1/5 — Awful company

*2026-08-06, version 26.26.0*

Lookup their google reviews and compare it to here. They are either paying people for good reviews or removing the bad ones.

### 1/5 — Horrible app horrible service

*2026-07-18, version 26.26.0*

Always issues with the app but it's better than being online. They changed me so I no longer receive reports. Been doing this for years and all of a sudden no more reports. I am looking for a new payroll service. It's gotten so bad but of course they remember to raise the rates.

### 1/5 — Closed account but still keep getting charged

*2026-01-02, version 25.42.0*

This is the most unprofessional company i came across in a long time.

### 1/5 — Where is scheduling

*2025-11-17, version 25.42.0*

It is ridiculous that I cannot see or approve or publish the schedule on thus app, what a joke.

### 1/5 — Bad app

*2025-10-15, version 25.38.0*

Bad app

### 1/5 — Customer service is awful

*2025-10-03, version 25.38.0*

Be aware they they will sign you up for their highest bundle without your knowledge and when you reach out multiple times to your sales rep and their manager you will not receive a single response.

### 1/5 — Office manager

*2025-09-27, version 25.38.0*

I've had nothing but with it

### 1/5 — Scheduling must be in adp app!!

*2025-07-26, version 25.28.0*

I don’t know why this app does not have scheduling. I am trying log in from Safari from my iphone to schedule the employees and it continuously directs me to adp app which does not have scheduling. I have been having this problem since I use adp and I do not always have my ipad or computer with me. This should not be problem. I will correct my review and one star, when adp does sth about this. There is no point using this app unless you cannot schedule people.

### 1/5 — Will not load

*2025-06-03, version 25.16.0*

Do not depend on this app. It will not load and you will not be able to run payroll. It’s impossible to remotely run it without it. Horrible system completely frustrated. Terrible app.

## Most praised reviews (10 highest-rated)

### 5/5 — Very simple and efficient

*2026-08-18, version 26.26.0*

This app makes it easy for me to do payroll and pull reports from anywhere. It is very simple and easy to use.

### 5/5 — CEO

*2026-08-09, version 26.26.0*

Over 19 years I can’t even imagine running my company without ADP

### 5/5 — Easy Navigation

*2026-08-03, version 26.26.0*

One stop shop. So easy to manage everything

### 5/5 — Megan McWaters

*2026-07-31, version 26.26.0*

Megan is wonderful. I would not want to deal with anyone else

### 5/5 — Traci HOTVB

*2026-07-14, version 26.26.0*

I love how easy it is to do payroll anywhere and ADP Is always available to help me. As a small business owner, I need a lot of help sometimes

### 5/5 — Easy and Fast

*2026-07-14, version 26.26.0*

Easy to use, it’s very fast effective to use the app. No need to do it from your computer when you are on the go. I love it!

### 5/5 — ✅

*2026-07-10, version 26.7.0*

10

### 5/5 — Mr Hoffman

*2026-07-10, version 26.7.0*

Just ran payroll from the top of the Swiss Alps.

### 5/5 — My favorite Payroll software

*2026-07-08, version 26.7.0*

We’ve been using ADP RUN for the past nine years, and we can’t say enough about how helpful it has been. As small business owners, we started our company from the ground up and needed an easy way to set up our payroll and other essential operations.
Running payroll with ADP has always been simple and efficient. ADP RUN is an excellent solution for anyone starting a new business, making payroll easy to manage so you can focus on growing your company.

### 5/5 — Owner

*2026-06-16, version 26.7.0*

This app it’s great , thank you

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
