# ADROIT Guardians — user reviews > 30 indexed App Store user reviews of ADROIT Guardians by Beacon Mobility Corp., rated 3.90/5 from 120 ratings. - Source: https://appshunter.io/ios/app/adroit-guardians/id1443662538/reviews - App overview in markdown: https://appshunter.io/ios/app/adroit-guardians/id1443662538.md - Rating breakdown: 5★ 83 · 4★ 2 · 3★ 3 · 2★ 6 · 1★ 26 ## Newest reviews (10 of 30) ### 1/5 — Glitchy *2025-03-12, version 1.3.14* Very glitched, works sometimes, information in app inaccurate. ### 1/5 — Unresponsive *2024-09-27, version 1.3.14* The app is not helpful at all. Nobody responds and the hold time is 25 minutes + each time. No urgency, no efficiency ### 1/5 — Very confusing messages in the app *2024-09-19, version 1.3.14* Several times there are incorrect communications about the child’s ride and it causes concern about the child’s safety. The number to call support is also unresponsive. ### 1/5 — Delay with information *2024-03-18, version 1.3.10* Delay with information, incorrect ### 1/5 — Map is completely wrong for the driver *2024-02-27, version 1.3.10* Map is completely off from where the driver is going. It’s very concerning when this should be a safety feature for parents. ### 1/5 — Review *2023-12-04, version 1.3.10* Terrible service they hire just anybody ### 2/5 — Cannot Track ride *2023-11-29* GPS does not work, unable to track ride. Reached out to Company and they stated drivers choice. They require parents to use but updates are slow and it’s feature is useless. ### 1/5 — Stay away *2023-06-06, version 1.3.7* App doesn’t recognize the rides accurately, Clearly this app was written by an amateur coder. Awful. Deleted ### 1/5 — DO NOT USE if you want to get somewhere *2022-05-05, version 1.3.1* DO NOT use this company. Driver shows up consistently late, and I am not talking about 3-4 mins late, it is 30 minutes late, and not even a once off. It might be issues with a single driver yet the company is not willing to do anything about it. After 4 occasions of a >20 minutes delay and I lost count of how many occasions of <5 minute delay, I requested a change of driver. The company only says they have no other driver and did not try to resolve my issue, instead just say they will talk to the driver, and that’s it. I have been talking to the driver, and they also “talked” to the driver and obviously nothing changed. The app is very inaccurate. The times it shows never correspond to the actual time a ride arrives. It doesn’t refresh unless you kill it and restarts, and you have to confirm COVID safety every single day before you can use it. ### 1/5 — Service needs improvement *2022-01-24, version 1.2.10* The app needs fixing your services is so inconsistent. Drivers are always late customer care staff don’t know what to do half of the time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working anymore *2026-05-27, version 1.4.13* Been using this app for a couple years for my child. Late last year I wasn’t able to track or see the route to school and home in real time anymore, the scheduled rides are f showing up. I’ve called multiple times and I get told “we are working on the app”. Not sure what happened but they should fix this glitch so parents have a piece of mind their kids have gotten to the destination. ### 1/5 — Glitchy *2026-03-04, version 1.4.11* This app rarely works and every time there’s an update, it stays broken for so long ### 1/5 — Unreliable *2026-02-25, version 1.4.11* This app hardly ever works. It just spins. When it does work it is glitchy and delayed. ### 1/5 — Not working anymore *2026-02-23, version 1.4.11* Been using this app for a couple years for my child. Late last year I wasn’t able to track or see the route to school and home in real time anymore, the scheduled rides are f showing up. I’ve called multiple times and I get told “we are working on the app”. Not sure what happened but they should fix this glitch so parents have a piece of mind their kids have gotten to the destination. ### 1/5 — App got worse with each update and now doesn’t even open. *2026-01-24, version 1.4.10* The Adroit drive part of their services is OK, and customer service is usually good, however, a lot of the services that they offer like tracking your child’s ride, texting customer service or receiving notifications regarding the rides, are done through the app which is always glitchy. Three updates ago the text started malfunctioning, then two updates ago it stopped working all together, and with the most recent update, the app no longer opens. You were just directed to their face page with the name of the company and the little spinning tracker and you just stay there. Completely useless. ### 1/5 — Adroit Transportation App *2025-12-09, version 1.4.8* Adroit app is always having technical difficulties, this app never gives the Parents, Caregivers, guardians the correct information as to who Is the drivers from pick up to drop offs, never calls you to give new information. ### 1/5 — Bad performance *2025-11-13, version 1.4.7* The app does not update where the driver is in the morning on the way to pick up the student. It also fails to send notifications consistently. The driver is never listed for the morning commute, only the afternoon. This app functioned better last spring. ### 1/5 — Zero stars *2025-10-25* This app was recently updated and now you can only send messages one character at a time, which means if you are in a bind to talk to them you can’t message in less than 15 minutes. UPDATE: now you cannot send messages at all. ### 1/5 — Adroit Transportation App *2025-06-19* Adroit app is always having technical difficulties, this app never gives the Parents, Caregivers, guardians the correct information as to who Is the drivers from pick up to drop offs, never calls you to give new information. ### 1/5 — Zero stars *2025-03-31* This app was recently updated and now you can only send messages one character at a time, which means if you are in a bind to talk to them you can’t message in less than 15 minutes. ## Most praised reviews (10 highest-rated) ### 5/5 — Mas que satisfecha. *2026-01-06, version 1.4.9* My experience using Adroit for my daughter has been so good. My family was blessed to have the best driver and the best companion . They make a great team, are educated and very kind, always mindful that my daughter has special needs. She loves riding in the car Adroit Guardians. ### 5/5 — Fr Alpha’s mom *2025-02-04, version 1.3.14* Today, I meet Alphas ride driver. David is a nice, yesterday’s event was just a missed communication. Thank you ADROIT & staff. ### 5/5 — I love adroit *2019-10-12, version 1.1.1* Highly recommended it ### 5/5 — I ♥️ Adroit *2019-05-09, version 1.0.4* Adroit made my life and the life of my child so much easier. Their consistent drivers and app give me a piece of mind. I don’t have to stress about everything. Thank Adroit for being amazing. ### 4/5 — Good when it works *2023-11-21, version 1.3.10* Even though i have set all notifications on, i never get notifications when the the driver arrives. Also, i cannot see the location of the driver so i have no idea if he is on the way or not. ### 3/5 — Notifications *2025-10-23, version 1.4.6* I do not receive notifications and I have them on so that is concerning. ### 3/5 — Buggy *2025-08-22* Unable to update child information and pictures. Unable to set notifications for alerting when child is picked up/transporting. ### 2/5 — Buggy *2025-09-16, version 1.4.5* Unable to update child information and pictures. Unable to set notifications for alerting when child is picked up/transporting. ### 2/5 — Safety issue *2025-08-22, version 1.4.3* My child’s driver did not show up on the map. We had no idea where he was with my daughter, and the apps messaging feature hasn’t worked for a couple of days. ### 2/5 — Cannot Track ride *2024-09-25, version 1.3.14* GPS does not work, unable to track ride. Reached out to Company and they stated drivers choice. They require parents to use but updates are slow and it’s feature is useless. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*