# ADT (Alder) Home Security — user reviews

> 4 indexed App Store user reviews of ADT (Alder) Home Security by ADT LLC, rated 2.11/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/adt-alder-home-security/id6504260344/reviews
- App overview in markdown: https://appshunter.io/ios/app/adt-alder-home-security/id6504260344.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 4

## Most critical reviews (4 lowest-rated)

### 1/5 — Horrible

*2025-09-10, version 7.9.2*

Panel doesn’t work with app cameras don’t work! Have had nothing but trouble with system every since ADT took over Alder

### 1/5 — Unapproved Switched

*2025-08-27, version 7.9.0*

Alder switched my account to ADT without my consent however I figured try them out Horrible service!!! App no longer works was told by customer support to install ADT app which doesn’t connect to my Alder panel and ADT wants to chrg $600+ to update to ADT panel !!!

### 1/5 — So many bugs

*2025-01-11, version 7.9.0*

Horrible app. Can’t log out to try to reset it. Can’t view activity. Can’t arm or disarm alarm. Looking for an alternative app if one is out there.

### 2/5 — Camera trouble

*2025-01-22, version 7.9.0*

Camera now won’t connect can’t get it to generate a QR code.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*