# ADT Resident

> Smart apartment control and security for ADT residents. (iPhone/iPad app by IOTAS, Inc..)

- Source: https://appshunter.io/ios/app/adt-resident/id1120417884 (this page in markdown: same URL + `.md`)
- Developer: [IOTAS, Inc.](https://appshunter.io/developer/1120417883)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.33/5 from 384 App Store ratings · 42 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 119 MB
- Languages: English
- Released: 2016-09-03
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/adt-resident/id1120417884/reviews.md

## What is ADT Resident?

Your smart apartment, reimagined. Simply move in and enjoy!

Connected living has never been this easy. ADT-enabled smart apartments (formally IOTAS) offer the convenience, comfort, and joy of a smart home without the setup or installation hassle.

Your home is only a tap away. Left home in a rush? Lock your door in seconds. Easily control lights, outlets, thermostats, locks and more. Set a scene in seconds — your spontaneous movie night ready before you can turn on Netflix. Enjoy a home that automatically reacts to your routines. Routines are a great way to save energy when you're not home or turn on lights when you awake on the weekdays.

Feel safe with ADT by your side. Get 24/7 SOS support and talk to ADT whenever you feel unsafe. If needed, we'll notify emergency services and share your location to get you help fast.

Use popular voice services such as Amazon Alexa and Google Assistant to control your home. Asking your home to set a scene or turn on your lights has never been so easy. "Okay Google, turn on movie time."

You must be an ADT resident to enjoy.

## Key features

- Smart home device control
- Custom scene creation
- Automated routines
- 24/7 SOS support
- Voice assistant integration
- Remote door locking

## What do users think of ADT Resident?

Overall sentiment: negative

**Pros**

- 👍 Convenient control of thermostat and lighting
- 👍 System makes life easier
- 👍 Awesome customer support

**Cons**

- 🐛 Constantly signing out
- 🐛 App crashes frequently
- 🐛 Login issues
- 🐛 Devices out of sync
- 🐛 Slow to respond
- 🐛 Inconsistent functionality
- 🐛 Thermostat issues
- 🐛 App is buggy
- 🐛 User interface confusing
- 🐛 App is unreliable
- 🐛 Needs a facelift
- 🐛 Does not support Celsius
- 🐛 App is useless
- 🐛 App is a nightmare
- 🐛 System is trash
- 🐛 App is e-waste
- 🐛 App is broken
- 🐛 App is hot garbage
- 🐛 App is bad
- 🐛 App is horrible
- 🐛 App is inconvenient
- 🐛 App is not worth the headache
- 🐛 App is pointless
- 🐛 App is not working
- 🐛 App is not functional
- 🐛 App is not compatible
- 🐛 App is overly complex
- 🐛 App has pointless filler
- 🐛 App is a mess

**Commonly reported bugs**

- App automatically logs out
- Login and password reset not working
- App kicks users out after multiple login attempts
- App constantly signs users out
- App crashes every time it's opened
- App closes immediately upon opening
- App does not communicate with devices
- Hub is offline frequently
- App is inconsistent in working
- Login screen circles endlessly
- Update killed the smart home network
- App stopped working
- App display wrong temperature
- App says off when it's on and on when it's off
- Lights don't always work
- Thermostat randomly switches temperature
- Thermostat turns off when it shouldn't
- App randomly stops working
- App randomly logs out
- App is always out of sync
- App does not register thermostat changes
- App shows incorrect apartment settings
- App will not let users connect back after WiFi change
- Error message takes up the whole screen
- Routines stop working for no apparent reason
- Routines not working with 24hr time format
- New update doesn't work

**Most requested features**

- HomeKit integration
- Matter integration
- Siri integration
- Shortcuts integration
- Dark mode
- Improve user interface
- Support for Celsius

## Recent user reviews (10 of 42)

All indexed reviews: https://appshunter.io/ios/app/adt-resident/id1120417884/reviews.md

### 2/5 — A nightmare to sign in

*2026-06-08, version 2.20.2*

There seems to be an issue where the app will automatically log you out and it is a nightmare trying to login back in. The login and password can be reset multiple times and still not work despite being correct. If you try more than thrice it kicks you out. In the year and a half I’ve had this it has not been fixed.

### 1/5 — signing out

*2026-02-25, version 2.20.2*

this app is constantly signing me out. i have to force close and then open it again

### 1/5 — Signing me out

*2026-02-02, version 2.20.2*

Won’t let me login to the app. I’ve tried trying to start a new account, forgot password and it won’t work. Worked great until this update and hope the 1 star will help them see and fix the bug

### 1/5 — Broken

*2025-12-02, version 2.20.2*

Slow, doesn’t have HomeKit or Matter

### 1/5 — Hot garbage - rarely works

*2025-07-26, version 2.20.0*

Moved into an apartment building that uses this. Whatever your name is IOTAS or ADT, this whole system is complete trash. Barely works half the time for the last two years I’ve had this thing. For a commercial “smart” home hub + app combo, the building management would’ve been better off using something like Hubitat or an Apple TV as a smart home hub, for what I’d imagine to be less money to implement than this piece of e-waste.

### 1/5 — App does not work

*2025-01-29, version 2.19.2*

For some reason my app worked for a semester and then over break, SOMETHING must have happened cause the app crashes every time I open it. I’m sick right now and I can’t move to turn off my lights and I have a 9:30 tomorrow. I’m kinda upset.

### 1/5 — Useless "smart" home technology

*2024-12-31, version 2.19.2*

My apartment complex forces me to use this useless smart home/hub set up. App crashes constantly. Half of the time the commands you do on the app. Don’t actually get transferred over to your devices. Hub is off-line almost more often than it is online. Customer service for this app is extremely slow and it can take around three weeks to have your problem resolved after you first contact them. this app is absolutely not worth the headache, but my apartment complex charges us a technology fee and forces us to use this. If it was up to me, I would never use this product.

### 1/5 — Always crashing

*2024-12-15, version 2.19.2*

After a few days of using the app I have to reinstall ist because it crashes instantly after opening it

### 1/5 — Bad

*2024-12-12, version 2.19.2*

This app keep crashing. I have to uninstall and reinstall all the time

### 1/5 — Useless

*2024-12-12, version 2.19.2*

I hate this app. I’ve had other apps for keyless entry, and being able to regulate AC and they worked much better. This app almost never allows me to unlock my home from my phone and hasn’t allowed me to change my AC in a long time. Now it won’t even open all the way into the app. It’s literally always something with this app. At this point I’d much rather have a physical key, and physically get up to adjust the AC.

## Frequently asked questions about ADT Resident

### What does the ADT Resident app do?

The ADT Resident app allows you to control various smart home devices within your ADT-enabled apartment. This includes managing lights, outlets, thermostats, and locks. You can also set custom scenes for different activities and create automated routines for energy saving or convenience.

### What are the key features of the ADT Resident app?

Key features include remote control of smart devices, the ability to create personalized scenes (e.g., for movie nights), automated routines that react to your schedule, and 24/7 SOS support for safety. It also integrates with popular voice assistants like Amazon Alexa and Google Assistant.

### Is the ADT Resident app free to use?

Yes, the app is free to use for eligible ADT residents. There are no in-app purchases or ads mentioned, indicating it's a complimentary service for residents of ADT-enabled smart apartments.

### Who can use the ADT Resident app?

This app is exclusively for residents of ADT-enabled smart apartments. You must be an ADT resident to download and use its features. It is designed to provide a seamless smart home experience without complex setup.

### How does the SOS support work?

The app offers 24/7 SOS support for when you feel unsafe. By activating this feature, you can communicate with ADT, and if necessary, they can notify emergency services and share your location to ensure you receive help quickly.

## Version history (last 5 releases)

### 2.20.2 — 2025-09-17

Bug fixes and performance enhancements.

### 2.20.1 — 2025-08-14

Bug fixes and performance enhancements.

### 2.20.0 — 2025-07-24

We’ve updated our app to reflect ADT’s new brand identity.

### 2.19.7 — 2025-05-20

Bug fixes and performance enhancements.

### 2.19.6 — 2025-03-24

Bug fixes and performance enhancements.

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## More apps by IOTAS, Inc.

- [Westbank Living](https://appshunter.io/ios/app/westbank-living/id1532097382)

All apps by IOTAS, Inc.: https://appshunter.io/developer/1120417883

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*