# Advance Auto Parts — user reviews > 576 indexed App Store user reviews of Advance Auto Parts by Advance Auto Parts, rated 4.80/5 from 122,575 ratings. - Source: https://appshunter.io/ios/app/advance-auto-parts/id1486902421/reviews - App overview in markdown: https://appshunter.io/ios/app/advance-auto-parts/id1486902421.md - Rating breakdown: 5★ 109,657 · 4★ 9,271 · 3★ 2,140 · 2★ 478 · 1★ 1,029 ## What do users think of Advance Auto Parts? Overall sentiment: neutral **Pros** - 🚀 Easy and convenient online ordering - 👍 Helpful and friendly in-store staff - 💡 Ability to combine and use reward perks - 🚀 Smooth and intuitive app experience **Cons** - 🐛 Laggy and glitchy app performance - 🔍 Difficulty finding parts and navigating the app - 🛒 Inconsistent in-store inventory and online availability - 💰 Overpriced parts compared to competitors **Commonly reported bugs** - App crashes and freezes when scrolling through parts - Saved vehicle information not persisting across sessions - Issues with applying reward perks and discounts correctly **Most requested features** - Add PayPal and Apple Pay payment options - Improve search functionality and part descriptions - Ability to easily switch between and manage multiple vehicles - Better integration between online orders and in-store pickup ## Newest reviews (15 of 576) ### 2/5 — Bad Start *2026-08-17, version 5.5.2* First-time user of the app, and it was frustrating. Loaded fine and smoothly took all of my vehicle and personal information, including my card number. When I tried to make a purchase it wouldn’t apply a $5 coupon. I went to the store and between the clerk and I we tried everything we could think of for 20 minutes but were never able to get the coupon to work. I’ll probably try it again at some point, but they lost their chance to make a good first impression. ### 4/5 — Online Order Easy *2026-08-12, version 5.5.2* Wished other online retailers made the process this easy. Only issue, I couldn’t apply military discount. 2 issues. If the next (30th) nickname I choose doesn’t wrk. No review, ### 3/5 — Too many updates *2026-08-11, version 5.5.2* Other than that great app. Every time I try to open the app though, I got to install another update…. ### 5/5 — awesome *2026-08-11, version 5.5.2* good ### 5/5 — Great Store *2026-08-10, version 5.5.2* Always has what we need. ### 5/5 — Easy and fast *2026-08-08, version 5.5.2* Everything was fine ### 5/5 — Best customer service *2026-08-07, version 5.5.2* I have had nothing but excellent service at this location.Friendly, knowledgeable and a large amount of parts in stock, for both my Nissan pathfinder and my mini cooper. ### 5/5 — I’m happy *2026-08-07, version 5.5.2* Just got my self some synthetic oil well deserved oil change coming up ### 5/5 — Good Store’s *2026-08-06, version 5.5.1* Tienen una variedad de productos que en otras tiendas no lo tienen, me gusta Advanced AutoParts ### 5/5 — Smooth UI *2026-08-05, version 5.5.1* Easy to search through for parts. Images don’t always load but still quick to look through and get what you need. ### 5/5 — Great deal *2026-08-04, version 5.5.1* I got a great deal at advance. ### 5/5 — When you need it *2026-08-01, version 5.5.1* They’re always there when you need a part when you don’t have something so you need to get a oil filter and oil done ### 5/5 — The best place for parts. *2026-08-01, version 5.5.1* Great service. Super helpful. From free wipers install to rear end parts it’s the place to go. Great rebate program. Knowledgeable people, especially in Delran and Maple Shade. ### 5/5 — Excelente easy app *2026-07-31, version 5.5.1* Great app , so easy to find parts and pay for them! 100% recommended ### 5/5 — Best parts store *2026-07-27, version 5.5.1* Only company worth shopping for car parts 💯❤️ ## Most critical reviews (10 lowest-rated) ### 1/5 — False advertising *2026-08-23, version 5.5.2* I should have received 20% with the promo code but didn’t. ### 1/5 — App doesn’t work *2026-08-15, version 5.5.2* App barely works most of the time ### 1/5 — Inaccurate reporting *2026-08-09, version 5.5.2* Reports tool rental returns to TRE. ### 1/5 — Wonky *2026-08-08, version 5.5.2* PayPal doesn’t work properly and search function sucks as when I hit the back button it takes me away from my initial search, I’m sticking with the physical website from now on. ### 1/5 — Don’t work *2026-08-03, version 5.5.1* Fix the bugs. The product price and store don’t load. ### 1/5 — Ran by bots *2026-07-27, version 5.5.1* Any errors or account blockages are unfixable. Ai dictates what you can do on the app and what you can spend ### 1/5 — Worst app to use in Puerto Rico *2026-07-22, version 5.5.1* You make a order online and get a promo code to get a discount and wen you go to pickup they say that product doesn’t exist and then they offer the same product on store without the discount. It happened on the store at 167 avenues 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 ### 1/5 — They send the wrong parts all the time. *2026-07-14, version 5.4.0* I have to say I’m extremely disappointed with Advance Auto Parts. This is now the third time I’ve received the wrong part after ordering from them. What’s even more frustrating is that these weren’t just small mistakes—the parts were for completely different vehicles. Most recently, I ordered a Fel-Pro head gasket set for my 2002 MINI Cooper Base, and instead I was sent a Chrysler engine gasket set. This wasn’t even close to what I ordered. When you’re in the middle of an engine rebuild, getting the wrong parts can bring the entire project to a halt, waste hours of your time, and potentially cost you more money. Mistakes happen, but after the third incorrect order, it’s no longer an isolated incident—it’s a pattern. Ordering parts from Advance Auto has become a gamble, and that’s not acceptable when customers depend on getting the correct components to complete repairs. I hope Advance Auto improves its quality control and order verification process because this level of accuracy is simply not good enough. Until then, I can’t recommend ordering parts from them based on my experience. ### 1/5 — New update very glitchy can’t type *2026-07-08, version 5.3.3* Mandatory updates website better ### 1/5 — App *2026-07-08, version 5.3.3* What good is any app that requires a update and can’t browse what u need ## Most praised reviews (10 highest-rated) ### 5/5 — Favorite parts store *2026-08-25, version 5.5.2* Yeacomon! ### 5/5 — Sid *2026-08-20, version 5.5.2* Excellent price ### 5/5 — Good *2026-08-17, version 5.5.2* Good easy app ### 5/5 — Sensor cleaners *2026-08-16, version 5.5.2* App was very organized and easy to make the right choices for your budget. ### 5/5 — Oh yeah *2026-08-15, version 5.5.2* Buy stuff from this store all the time now I can just use the app and pick it up ### 5/5 — Great store *2026-08-15, version 5.5.2* Love online purchases from store. Highly recommend ### 5/5 — The Parts You Need Now *2026-08-14, version 5.5.2* Whatever I am looking for I can find at AAP instore or online! Great prices, good quality and fast delivery! ### 5/5 — 1450 store *2026-08-14, version 5.5.2* Great customer service ### 5/5 — Online purchase *2026-08-11, version 5.5.2* It was easy and efficient using the app. I am completely happy with my experience and my instant discounts received with my purchase. ### 5/5 — Best *2026-08-11, version 5.5.2* The best customer service! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*