# Advance Professional — user reviews

> 41 indexed App Store user reviews of Advance Professional by Advance Auto Parts, Inc., rated 3.04/5 from 27 ratings.

- Source: https://appshunter.io/ios/app/advance-professional/id955512451/reviews
- App overview in markdown: https://appshunter.io/ios/app/advance-professional/id955512451.md
- Rating breakdown: 5★ 7 · 4★ 3 · 3★ 2 · 2★ 2 · 1★ 7

## Newest reviews (14 of 41)

### 2/5 — Almost worthless after latest update

*2022-10-13, version 1.2*

edit 10/13/22: the app updated & now when selecting scan vin the camera view is only 1/4 of the screen. it wasnt perfect before but i could still get it to read most vins, now its only worked on the last 2 out of 10 cars

I use it only for vin scanning b/c our commercial account isn’t set up for online ordering..One thing I’d like to see added is a rotation lock. On some cars (most recently a ‘07 Explorer) the barcode sticker is vertical on the door but the barcode runs horizontal so it’s tricky to get it scanned before the app rotates. Other than that I’ve had 0 problems

### 2/5 — Can’t use the buy parts option

*2020-01-25, version 1.1*

This app requires you to beg them to allow you to use it, the only good parts of it is that you can enter your vin number and learn all you need to know about the vehicle, wish it would allow you to order parts without having to sign up for a pro account.

### 1/5 — Worst app ever

*2019-09-08, version 1.0.5*

Most f’ed up app I have ever used. It’s so bad I don’t think I can even shop at a A A store again.

### 1/5 — CAN NOT LOG IN

*2019-07-19, version 1.0.5*

Need I say more?  And yes...I can log in through a web browser...so I am sure that my login/password are correct.

### 1/5 — Horrible App

*2019-07-13, version 1.0.5*

One would think Advance could have a functional app like other major parts stores. This app is worthless. Won’t pick up QR code in scan mode and fails to find my 2018 vehicle when I type the VIN in manually. Pure junk app.

### 2/5 — Ok when it works

*2019-06-16, version 1.0.5*

Ok but has problems decoding many barcodes that other apps done. Almost never works on square codes. Data is usually about 2 model years behind so you can decode any current model cars. 

Needs some work

### 1/5 — CAN’T SIGN INTO APP

*2019-05-21, version 1.0.5*

This App doesn’t work.

### 1/5 — Broken

*2019-05-18, version 1.0.5*

You can’t create an account?? If so someone show me how. Just ask me to sign in. And I’ve never created an account.

### 1/5 — Not impressed

*2019-04-21, version 1.0.5*

It can’t decode the vin for a 2017 Jeep Wrangler.  Junk.

### 1/5 — Username issues

*2019-03-25, version 1.0.5*

Says incorrect username/password when I’m using the same credentials to login on the website

### 1/5 — Useless

*2019-01-05, version 1.0.4*

I have no idea what this App is for. I thought this was Advance auto parts App, but this app does not allow me to enter my car information to look up parts for order. Waste a few minutes of my time for nothing.

### 1/5 — Can't search for parts

*2018-11-27, version 1.0.4*

It would be great if I could do something with this stupid app like maybe search for parts without logging in I don't wanna login I don't want to scan a barcode besides that the vehicle doesn't have one I just wanna look for parts it's worthless!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

### 1/5 — Use a web browser

*2018-10-06, version 1.0.4*

It took forever to scan my vin on my truck and wouldn’t read my wife’s car.

### 1/5 — Ugh

*2018-08-20, version 1.0.4*

Now if only I could order parts straight from the app. I order A LOT online from advance but with the app I only have the option to call.

## Most critical reviews (10 lowest-rated)

### 1/5 — Account

*2025-04-04, version 1.3.2*

It no longer allows me to sign in

### 1/5 — Useless

*2024-09-03, version 1.3.2*

The only thing that you can do with the app is call the store unless you have the vehicle present since a VIN is required to look up parts. When I’m ordering parts I often do not have the vehicle present so I can’t do anything with this app other than call the store. I already have their phone number so that’s really not helpful. I have no idea why they wouldn’t provide the option to just enter the vehicle info manually.

### 1/5 — No account.

*2024-06-10, version 1.3.2*

The app has no way for me to make a account there is no way for me to sign up all I can do is sign in and when I press forget password there is no option to create a account. 

This app is useless.

### 1/5 — Garbage

*2022-04-21, version 1.2*

Unusable. Why even bother putting this app in your store Apple? Stop wasting our time or we’ll stop using you.

### 1/5 — Manual entry

*2021-05-22, version 1.2*

Vin scanning and even manual vin entry is fine, but why on earth doesn't this let you search by year make and model?

Add year make model just like the pro website!!!!

### 1/5 — Minus 5

*2020-01-11, version 1.1*

Had to give it one star but a -5 is closer, IF you can get logged in , all you get is wrong year information and incorrect parts

### 1/5 — Not for regular customer

*2019-10-30, version 1.0.5*

This APP only works if you have a commercial account with Advance Auto.....

### 1/5 — Never work on Bmw

*2019-10-17, version 1.0.5*

Scanner Never work on Bmw

### 1/5 — Employee use only

*2019-10-12, version 1.0.5*

Why do make an app for employees only

### 1/5 — Doesn’t work

*2019-10-06, version 1.0.5*

Doesn’t recognize my username/password. Works fine on the website. What a piece of junk. Did anyone test this app.

## Most praised reviews (10 highest-rated)

### 5/5 — This is annoying

*2022-08-02, version 1.2*

Everything for the most part is good until I order my parts. Once I place my order regardless of it being in my store my delivery time changes every time I place an order. Whether my store has it in stock or not.

### 5/5 — LM Tire Auto Repair(Worcester MA Review)

*2021-06-10, version 1.2*

We use it everyday. We check license plates for oil change, break job and for all of our mechanic work. Recently we found out that you can find the tires size as well as how much air pressure the tire takes. This app is very resourceful, it saves a lot of time since we can add the order while working at customer car. And if customer wants job done, we can order the parts right on the app and parts get delivery very quick too. I would recommend this app for any shop that is short on staff and wants try making extra income by helping the customer selling whatever the customer needs for their car.

### 5/5 — Shop owner

*2020-04-01, version 1.1*

Great app! Easy to use for decoding VIN and being able to order within the app!

### 5/5 — ***UNABLE TO LOGIN APP, SETUP ACCT ONLINE***

*2019-08-20, version 1.0.5*

If only I could login to the APP....I setup my account Online. Then downloaded the APP and for some reason unable to login on the APP?!?  Anyone else having this issue?!?

### 5/5 — Works so far

*2017-12-18, version 1.0.4*

Walked out to the garage and scanned both of my vehicles. It worked perfectly for both. Will try it on more vehicles as time goes on.

### 5/5 — Finally!

*2015-03-14, version 1.0*

Very helpful app. Will help drive productivity in the shop.

### 5/5 — Easy to Use

*2015-03-13, version 1.0*

Works exactly as expected. Great App!

### 4/5 — Works fine except for one little bug

*2018-12-20, version 1.0.4*

The  code scanner feature needs to be rotation locked or able to detect codes that are vertical (like in the 2008 explorer ). I used my phone’s built in rotation lock but it should be easy to have this baked into the app. The other features work as expected!

### 4/5 — Its ok but lack a lot of info!

*2017-09-06, version 1.0.3*

Ok the app is good i use it everyday , things it should include is:
 oil filter number 
How many quarts of oil the car uses
Wiper sizes
And also improve scanning , sinse las update scanning has been very dificult and before was fine ,other than that is a good app thats why i rated 4 stars.

### 4/5 — Need more....

*2015-05-28, version 1.0.2*

Need to add parts catalog with pictures, features and benefits and specifications. Need to add the ability to order parts from phone as well. Napa has it and it rocks!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
