# Advantage Access Banking — user reviews > 19 indexed App Store user reviews of Advantage Access Banking by Piedmont Advantage Credit Union, rated 4.80/5 from 2,117 ratings. - Source: https://appshunter.io/ios/app/advantage-access-banking/id1325169867/reviews - App overview in markdown: https://appshunter.io/ios/app/advantage-access-banking/id1325169867.md - Rating breakdown: 5★ 1,872 · 4★ 144 · 3★ 42 · 2★ 17 · 1★ 42 ## What do users think of Advantage Access Banking? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Reliable and fast - 💡 Helpful upgrades to mobile app **Cons** - 🐛 Frequent app crashes - 🕰️ Slow and outdated UI - 🔒 Security and login issues - 🔍 Limited functionality compared to website **Commonly reported bugs** - App not opening or connecting - Compatibility issues with older devices - Frequent password resets required **Most requested features** - Restore missing account details and information - Improve mobile deposit process - Integrate website features into mobile app ## Most critical reviews (10 lowest-rated) ### 1/5 — They deserve 0 Stars *2025-09-06, version 25.1.30* This is the worst app i’ve ever had. It’s lacks the basic info that other banking apps offer and still has UI from the 90’s. Half the time it won’t even open so you can’t even see your own money, anything they try to do to “help” will only make things 10 times worse because most of their member services are 3rd party so you have to transfer to some other company that will just tell you to call the original number and nothing gets fixed. ### 1/5 — Worst CU in North Carolina!!! *2025-07-08, version 24.2.50* They are the slowest bank I have ever been a member of. I will be closing my accounts because their ATM on Battleground has been down for more than a month!!! They allow fraud charges to charge to your card and then when you have to cancel your card they DO not send you a new one. You have to go to the slow branch and get it from One of their incompetent people that will take 50 minutes and 4 people to print the card. I’ve waited over an hour before for a withdrawal!!! Slow slow slow and rude too. ### 1/5 — My Review *2021-11-07, version 21.2.70* I’m visual empire this new system is very confusing to me I can’t pull up my account and it’s very hard for me to see anything I would rather have the old format I have not have access to my account in days could you please help me thank you in advance ### 1/5 — Soo requires iOS 13 or later ??? *2021-11-05, version 21.2.70* Are you kidding us ?? So we’re no longer supposed to check our balance if we don’t have the latest iPhone to use the iOS 13 ?? Is that correct ?? Smh ### 1/5 — Deposit review *2021-09-18, version 21.1.30* This app makes it extremely difficult to do mobile deposits! ### 1/5 — Welcome to 1999! *2019-01-30, version 18.3.70* This App is a huge disappointment. Very limited functionality. You can’t do any bill payment and the setup and security is a constant problem for login. You MUST use a desktop for many functions. This CU is DECADES behind their competition. Very sad. ### 2/5 — Does the bare minimum. Probably designed by an intern. *2018-05-11, version 18.1.76* This app looks like an unfinished wireframe and lacks functionality. It was infinitely easier to use the mobile website before the Piedmont required the use of the app. Feature-wise, most of the functions require you to leave the app, and many useful features like alerts when hitting a certain balance have disappeared. The only upgrades are the ability to picture deposit a check and the instant balance feature (would have rated one star if not for these features). Very incomplete. Overall a downgrade from the old mobile site. ### 3/5 — Need to bring back All in one *2024-08-31* NOTE : Amount due, Due date and interests rate hidden on app. It used to be there years ago. Also Due date missing now on line of credit and interest rate missing. Also cannot view card from same login like before. I’m disappointed ### 3/5 — Can’t access app *2018-12-15, version 18.2.70* The App is always giving a message about experiencing intermittent problems, please check connection and try again. While I deleted the app and reinstalled it, it is still giving me the same results. Can’t access my account from the app over a two week period. Needs better improvement. ### 4/5 — Happy *2023-10-16, version 23.1.70* Always reliable ## Most praised reviews (9 highest-rated) ### 5/5 — Learning *2026-01-28, version 25.1.70* Getting easier to do ### 5/5 — Skeptical! *2024-12-13, version 24.2.50* I was on the fence about using this app back when it 1st came out. Sit back and waited for a while to make sure all bugs were worked out! Been using it flawlessly for 4 years now. Makes transactions and bill payments sooo much easier. ### 5/5 — Long Time Happy *2023-04-07, version 22.2.200* Been a member here since I got hired to fly for Piedmont Airlines in 1978. PACU has been accessible and honest ever since. Times change, people and staffing change, but if the name Piedmont is on it, you can take it to the “bank”!😂 ### 5/5 — Great App *2022-05-22, version 21.3.40* Easy to use. Easy to navigate. Everything at your fingertips ### 5/5 — Loyalist Bank *2022-04-27, version 21.3.40* Treats you will and always on time and very mindful and helping ### 5/5 — I love Advantage! *2020-11-21, version 20.1.200* Great customer service always! ### 5/5 — Mobile app upgrades *2019-05-06, version 18.4.50* The upgrades to the Pacu mobile app have been very very helpful. And it’s easier to take the pictures and it just flows much easier for deposits. Nice job by your IT people. Keep up the good work! Dan ### 5/5 — Sometimes *2018-08-06, version 18.1.76* This is a great system when it works. Many times I have to call for the rep agent to reset my password that is embarrassing when you have checks to deposit. I hope they system get better real soon. ### 4/5 — Great app *2022-09-07, version 22.1.51* Great app, works wonderfully. But is missing some aspects that the website offers like checking messages. Instead of directly emailing me they have there own encrypted internal messaging system on the website that i cannot access from the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*