# AE + Aerie MENA Fashion Online — user reviews > 23 indexed App Store user reviews of AE + Aerie MENA Fashion Online by M.H. Alshaya Co. W.L.L., rated 4.73/5 from 1,448 ratings. - Source: https://appshunter.io/ios/app/ae-plus-aerie-mena-fashion-online/id1547602361/reviews - App overview in markdown: https://appshunter.io/ios/app/ae-plus-aerie-mena-fashion-online/id1547602361.md ## Newest reviews (3 of 23) ### 2/5 — Iam already selected items not show *2023-12-28* Iam already selected items not show **Developer response:** Hi, we are sorry to hear that. Kindly share the screenshot of the error page at Aeomobileapp@alshaya.com to enable us to assist you further. ### 4/5 — Jeans *2022-05-29* Perfect custom made jeans **Developer response:** Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping! ### 5/5 — Very user friendly *2021-06-10* Excellent application **Developer response:** Hi, Thank you for your review. We’re so happy to hear that we’re able to offer you an experience that you can enjoy. ## Most critical reviews (10 lowest-rated) ### 1/5 — Click collect *2024-11-09* Myself I’m ready to collect, 2.5 KD why I have to pay, ### 1/5 — Order not processing *2024-05-18* I’ve been trying to place an order for the past 1 month and the payment never gets through.. **Developer response:** Hello, Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at Aeomobileapp@alshaya.com with your contact details and relevant screenshots. Thank you. ### 1/5 — Error while checking out(online) *2023-11-25* Not able to check out using find my store option for pick up and the price keeps jumping up each day. Have been trying since 3 days now. Really needs to be fixed!! **Developer response:** Hi, we are sorry to hear that. Please share the screenshot of the error page at Aeomobileapp@alshaya.com to enable us to assist you further. ### 1/5 — Fraud *2023-10-12* I ordered some clothes with their discount coupon and they accepted my order, next day that order was cancelled by the “ae” team and saying technical issue 👎🏼 **Developer response:** We're truly sorry for the inconvenience you've faced with your order and the customer service experience. This is not the level of service we aim to provide. Please share your order details and incident at Customerservice@alshaya.com and our team will assist you with this matter. Thank you for bringing this to our attention. ### 1/5 — Unable to select an item *2022-04-27* Hi i keep trying to pick an item and whenever i select a size and click add to cart it says “%field name” is required enter and try again. Can you pls fix this cuz i don’t know what’s field name. **Developer response:** Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at aeomobileapp@alshaya.com with your contact details and relevant screenshots. ### 1/5 — Shopping experience *2022-02-01* Each time app is getting crashed when am going to cart 🛒… Overall too bad experience with the app. **Developer response:** Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at aeomobileapp@alshaya.com with your contact details and relevant screenshots. ### 1/5 — App shopping experience *2022-01-07* App keeps crashing when I go to the cart to checkout. Every single time. I tried my account on two different phones and same error occurred. Wishlisted items are not added to the wishlist. Overall bad experience compared to other shopping apps. **Developer response:** Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at aeomobileapp@alshaya.com with your contact details and relevant screenshots. ### 1/5 — Worst and super pathetic services *2021-11-28* Their services is the worse and customer support is a joke. Name is big but services are very poor. Customer has to struggle for refund and basic tracking . Took 4-5 days to cancel order. Not recommended at all. **Developer response:** Hi, we apologize for this. Please send us your concern at aeomobileapp@alshaya.com along with the screenshot of the error you receive. This will be handled with utmost priority. ### 2/5 — App support *2025-09-29* Application has problem ### 2/5 — Too Slow *2024-01-01* Application is too slow and crashed many times. Takes too long to open up **Developer response:** Hello, thank you for writing a review. Sometimes, the app may be slow but such instances are rare. If it happens too often, please let us know at aeomobileapp@alshaya.com. We'll have things investigated. ## Most praised reviews (10 highest-rated) ### 5/5 — AE *2026-03-23* Super app and easy to use the application ### 5/5 — Good *2025-10-16* Good ### 5/5 — 😊 *2025-09-03* 🤗 ### 5/5 — American eagle Kuwait *2025-01-25* Always my first choice for shopping ❤️❤️❤️ ### 5/5 — Quality!!! *2024-04-30* Fabulous quality clothing that fits! For long tall short curvy thin you name it! Affordable and just the best quality fabrics … love ### 5/5 — Good *2024-02-14* Sprb ### 5/5 — Awesome Quality *2024-01-29* Last 5 years I’m buying this products for my whole family it’s perfect fit and good quality. Thank you AE. ### 5/5 — AE *2023-11-19* Highly recommend fashion retailer ### 5/5 — Best *2023-05-16* I love this brand ### 5/5 — Product *2022-12-16* Very good quality of the product **Developer response:** Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*